Summit Automotive Chrysler Dodge Jeep RAM - Service Center
Fond Du Lac, WI
556 Reviews of Summit Automotive Chrysler Dodge Jeep RAM - Service Center
Great fast service! We have 2 vehicles that are serviced by Summit Automotive. Very fast efficient service each time with need oil changes or other services. Having the We have 2 vehicles that are serviced by Summit Automotive. Very fast efficient service each time with need oil changes or other services. Having the vehicle washed each time we are there is an added bonus at no additional cost. More
Great customer service I have had great customer service at Summit Automotive. They are always helpful whether I am bringing my Jeep in for an express oil change or for serv I have had great customer service at Summit Automotive. They are always helpful whether I am bringing my Jeep in for an express oil change or for service. I would recommend them to anyone. More
Express Oil Change When going in for an Express oil change, I was able to get in immediately, the attendant was very polite, offered me a car wash, and I was out of ther When going in for an Express oil change, I was able to get in immediately, the attendant was very polite, offered me a car wash, and I was out of there in 15 minutes (give or take a few). More
No pressure. Came in for an oil change as well as a small part install as part of a recall. Tim made me aware of some recommended Jeep maintenance, i.e. a fluid Came in for an oil change as well as a small part install as part of a recall. Tim made me aware of some recommended Jeep maintenance, i.e. a fluid flush. Told me how long that would take as well as the price & offered to do it at that time. It was all spelled out on the receipt for me to follow up at another time that would work better for me. No pressure just what is recommended & why. More
Accommodating!! Took care of recalls, tire rotation and my oil change. Since it was going to take a while, they gave me a car to run errands with! Took care of recalls, tire rotation and my oil change. Since it was going to take a while, they gave me a car to run errands with! More
great communication We appreciate the time the service coordinators do to let the customer know what is going on and what has taken place. And any suggestions for futur We appreciate the time the service coordinators do to let the customer know what is going on and what has taken place. And any suggestions for future services. More
Routine oil change Service department (express) does a nice job with the oil change. To get that 5 star rating I would suggest hiring a few more employees so you can ut Service department (express) does a nice job with the oil change. To get that 5 star rating I would suggest hiring a few more employees so you can utilize the entire shop. 2 out of the 4 bays were not being used, hence leaving the wait for the customer to be a lengthy one. More
Excellent Service I was greeted immediately upon entering and even the door was held open for me as it was raining! The gentleman I worked with at Summit was extremely I was greeted immediately upon entering and even the door was held open for me as it was raining! The gentleman I worked with at Summit was extremely professional and even helped me out with getting the Jeep recall serviced immediately even though I was there for a completely different reason! More
They know me by name! I love that Tim, the service manager, greets me by name, like an old family friend! Everyone is friendly, and service is efficient and professional. I love that Tim, the service manager, greets me by name, like an old family friend! Everyone is friendly, and service is efficient and professional. More
Positive experience I used the Express Lube Department. I was greeted and checked in. Staff was efficient and friendly. My car was serviced in less than an hour. I ha I used the Express Lube Department. I was greeted and checked in. Staff was efficient and friendly. My car was serviced in less than an hour. I have been a customer for two years and have always had a positive experience. More