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Summit Automotive Chrysler Dodge Jeep RAM - Service Center
Fond Du Lac, WI
556 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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556 Reviews of Summit Automotive Chrysler Dodge Jeep RAM - Service Center
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January 05, 2016
Repair of a 2007 Jeep Liberty The Summit service was fine and the employees are always friendly. However, I am finding it increasingly difficult today to look at a bill of $1056. The Summit service was fine and the employees are always friendly. However, I am finding it increasingly difficult today to look at a bill of $1056.70 and the "Labor Total" is $850.75. If my math is correct that is 81% of my bill. A bill which is mostly "extended warranty" coverage. Why the concern? 81%! Come on, really. I know how this rock rolls and for people like myself who work extremely hard for the things we have, the hidden costs inside an 81% are sinful. This has nothing to do with the service or the wonderful people under my vehicle who work at Summit, simply the raking over of a long standing customer. Have a great day! More
by weeks
January 03, 2016
oil change Went in for an oil change and to check on a leak from engine. Found a bad water pump bmp and was quotyed a replacement cost but found a much cheaper Went in for an oil change and to check on a leak from engine. Found a bad water pump bmp and was quotyed a replacement cost but found a much cheaper price at a different service station. More
by jlund
Employees Worked With
Tim Schraufnagel
January 01, 2016
Satisfied for 3 years and counting! I've trusted Summit Automotive for the last 3+ years with the ongoing care and maintenance of 3 of the vehicles in our family and we couldn't be happi I've trusted Summit Automotive for the last 3+ years with the ongoing care and maintenance of 3 of the vehicles in our family and we couldn't be happier. They are responsive, friendly, professional and competent and making sure we receive great care at a fair price! We appreciate the excellent service! ~David Washkoviak More
by David Washkoviak
Employees Worked With
Other Employees :
Tim Schraufnagel, Brock Boettcher, Chris Larson, Julie Kryzyanowski
December 31, 2015
Oil change, Tire rotate;check for slow leak in tire. Work done thoroughly and efficiently; Tire problem (low tire light problem went away as problem resulted from a piece of metal in tire; tire was repai Work done thoroughly and efficiently; Tire problem (low tire light problem went away as problem resulted from a piece of metal in tire; tire was repaired quickly and all is well) More
by 2cads4150
Employees Worked With
Tim Schraufnagel, Julie Kryzyanowski
December 31, 2015
Very professional and genuine I know quite a few of the staff from sales to service, parts and management and have been treated very very nice. I wish I had a little more cash layi I know quite a few of the staff from sales to service, parts and management and have been treated very very nice. I wish I had a little more cash laying around I've been wanting to pick up a cherokee sport for my wife. Thanks Mike Nelson P.S. thumbs up to Auto Tech. Eric he is very knowlegable and good at his mechanical skills More
by Mike 2008
December 31, 2015
oil change and tire rotation Good service as usual. Some of the service reps seemed a little stressed it took a while for some to take care of me. I love the shuttle service. Good service as usual. Some of the service reps seemed a little stressed it took a while for some to take care of me. I love the shuttle service. More
by lori and scott
Employees Worked With
Tim Schraufnagel, Julie Kryzyanowski
December 30, 2015
Excellent service Oil change, tire rotation, light on for low tire. complete service done. Service techs very efficient and very pleased with work done. Discussed wi Oil change, tire rotation, light on for low tire. complete service done. Service techs very efficient and very pleased with work done. Discussed with Randy extended service agreement. . More
by Sandy123
Employees Worked With
Tim Schraufnagel
December 27, 2015
Great dealer I highly recommend this dealership.i always come back here because they treat me like family. I have sent many of my friends to this dealership. I highly recommend this dealership.i always come back here because they treat me like family. I have sent many of my friends to this dealership. More
by Harley bob1
Employees Worked With
Other Employees :
Tim Schraufnagel, Chris Olig, Michael Berg Jr.
December 27, 2015
Very accommodating and professional Great! They accommodated my tight schedule and got things done in the time allotted. Very friendly and professional. I will certainly return. Blah, bl Great! They accommodated my tight schedule and got things done in the time allotted. Very friendly and professional. I will certainly return. Blah, blah, blah........ More
by Steve
Employees Worked With
December 24, 2015
Great best ever Drop my eco diesel off for service and oil change they took me to work washed and vac truck than drop truck off at work when it was done great service Drop my eco diesel off for service and oil change they took me to work washed and vac truck than drop truck off at work when it was done great service thank you More
by Da10
Employees Worked With
Chris Larson
