Summit Automotive Chrysler Dodge Jeep RAM - Service Center
Fond Du Lac, WI
549 Reviews of Summit Automotive Chrysler Dodge Jeep RAM - Service Center
Service Department I found everyone in the service department to be very professional and friendly. I was informed when my vehicle was done and what was done to my vehic I found everyone in the service department to be very professional and friendly. I was informed when my vehicle was done and what was done to my vehicle. Being in the service industry myself, I know how stressful it can become, but I was made to feel very welcomed by everyone I met at the dealership. I will return in the future, for my service needs of my Jeep Wrangler. More
Great service Friendly staff and great service. Went to have moonroof repaired and they found a recall on my vehicle informed me and repaired immediately. Thank y Friendly staff and great service. Went to have moonroof repaired and they found a recall on my vehicle informed me and repaired immediately. Thank you so muvh More
Outstanding Service I came in for a routine oil change and noticed that the blind spot triangle was continuously lited. Thanks to Tim and the Chrysler people it was fixe I came in for a routine oil change and noticed that the blind spot triangle was continuously lited. Thanks to Tim and the Chrysler people it was fixed financially to my satisfaction although the warranty was expired More
Oil change / new tonneau cover Newly purchased material was installed broken. Parts department has to order a new cover for my truck and now I need to return for a second trip to h Newly purchased material was installed broken. Parts department has to order a new cover for my truck and now I need to return for a second trip to have this installed again. More
In for a recall. Got recall notice in mail, called Summit Automotive-Dodge, they ordered part, they called a couple days later to make appt. in and out in less then 2 Got recall notice in mail, called Summit Automotive-Dodge, they ordered part, they called a couple days later to make appt. in and out in less then 20 minutes. More
relaxing I have been using this service for many years. They have always done a great job and never trey and push more service. They always follow up and go ov I have been using this service for many years. They have always done a great job and never trey and push more service. They always follow up and go over the review of service done. More
Good service experience Our 2012 Chrysler Town & Country was making a howling/whining noise in the front, so since it still has the powertrain warranty, we returned to Summit Our 2012 Chrysler Town & Country was making a howling/whining noise in the front, so since it still has the powertrain warranty, we returned to Summit for an evaluation. The RF wheel bearing was starting to fail, and had to be replaced. Tim (Service Manager) informed me that they were booked for the day but could maybe fit it in late afternoon. About 2 hours after arrival, they had the problem diagnosed and repaired. While I was disappointed in the quality of the vehicle, and that the repair was not covered under warranty-the Service staff did a great job of promptly addressing the issue. They showed me the failed part when picking up the vehicle-as requested, and everyone was very friendly. Nice job! Bob More
Oil change Great service. Clean facility. Someone met me at the door which I could drive in out of the rain. Showed me to the desk. The waiting room had wi-Fi, c Great service. Clean facility. Someone met me at the door which I could drive in out of the rain. Showed me to the desk. The waiting room had wi-Fi, coffee and fresh baked cookies. The service desk person came and got me when it was finished. They washed my car and reset the clock which I had forgotten how to set when daylight savings time came into effect. The same man who let me into the garage went and drove my car up so I would not get wet. A pleasant experience. do not know anything about oil changes so I can't comment on that. More
Recall repair and oil change Prompt, courteous, and complete service. I have always found the Summit Dealership staff to be excellent. Their products and service is of high qual Prompt, courteous, and complete service. I have always found the Summit Dealership staff to be excellent. Their products and service is of high quality. Great customer service. More
Another great service visit at Summit Well I just had another great service visit at Summit Automotive . The staff there is so friendly and helpful. I needed new tires and gave Jeff in Ser Well I just had another great service visit at Summit Automotive . The staff there is so friendly and helpful. I needed new tires and gave Jeff in Service a call and he got me the prices etc He is very knowledgeable and helpful. Glad to have my new tires on when the snow and bad weather hit.. More