Summit Automotive Chrysler Dodge Jeep RAM - Service Center

Oil change and damage assessment. Experience was very good. Got my service and an estimate on damage repair I needed for insurance decision. All of this was done within the time I was Experience was very good. Got my service and an estimate on damage repair I needed for insurance decision. All of this was done within the time I was able to talk to sales staff about a new vehicle and take a short test drive. Very efficient use of my time by both sales and service staff. Thank you. More

Jeep warranty repairs Summit's service department continues to do an excellent job of resolving warranty repair issues with our Jeep Grand Cherokee. They are easy to work Summit's service department continues to do an excellent job of resolving warranty repair issues with our Jeep Grand Cherokee. They are easy to work with and very helpful dealing with JEEP with our issues, including providing us a loaner during repairs. More

Accurate, courtesy, clean I've had our vehicle maintained there since new in 2012. I brought it in for oil change and transmission fluid service. They checked records and rec I've had our vehicle maintained there since new in 2012. I brought it in for oil change and transmission fluid service. They checked records and recommended service and found that our transmission fluid was just changed last year and didn't need changing again. Clean environment and courteous employees More

Easy schedul;ing and on-time service! I needed service work done on my Jeep, and it was handled smoothly and on-time. My truck was washed when done and the experience was simple and fast I needed service work done on my Jeep, and it was handled smoothly and on-time. My truck was washed when done and the experience was simple and fast. More

Oil change and tire rotation Went in for a oil change and tire rotation. He checked my truck all out and showed me things that may need attention. Nice waiting room. Went in for a oil change and tire rotation. He checked my truck all out and showed me things that may need attention. Nice waiting room. More

They did what they said had to be done Work was done in a timely and efficient manner I will take my vehicle there for all of its service and will send other people there also Work was done in a timely and efficient manner I will take my vehicle there for all of its service and will send other people there also More

Warranty repair and oil change I have a 2013 wrangler that needed warranty work on the the top. Part was a 4 day order which left me stuck with the top down, luckily I had a vehicle I have a 2013 wrangler that needed warranty work on the the top. Part was a 4 day order which left me stuck with the top down, luckily I had a vehicle to borrow due to the cold and rainy weather. When I dropped off I pulled in front of the garage door that said on the door to pull up to for service and was told I couldn't park here and had to move it. Went to the counter and the guys behind the counter were great, very helpfully and plesent. I originally brought it in for the warranty repair and asked if they had time to change the oil and rotate the tires and was adevised they would make sure to get it done for me. As I was leaving I said that the coolant was low and was assured that all fluids were checked. I picked up my Jeep and once again the guys behind the counter were very nice. I drove my jeep for the next 2 days and it seemed like the top was louder than normal but passed it off as I was driving a vehicle for the first part of the week with a hard top. Saturday came and I drove in the rain and water was getting in. Came home pulled the top back and found the ropes I used to hold the broken top down were still there causing the side latches not to latch, and found the extra wind noise went away after the ropes were removed and latched properly. Now that I'm not to confident in the work performed I checked the fluids to find that the antifreeze was still low, checked the oil and luckily it was full and appeared new. My confidence in the service provided in my last few visits has steadily dropped. Once again, the counter service is great, but the actions taken for the the service itself is questionable. More

Excellent Service I started having problems starting my Jeep. I didn't have an appointment but they got me in right away. They replaced the ignition switch that had b I started having problems starting my Jeep. I didn't have an appointment but they got me in right away. They replaced the ignition switch that had been replaced before as part of a recall, at no charge. More

do a nice job overall inspection In for quick lube, they found nail in tire, they took time to explain and had time to fix the problem. thank you for actually doing the inspections th In for quick lube, they found nail in tire, they took time to explain and had time to fix the problem. thank you for actually doing the inspections they say they are going to do More

Professionals Good communication and well run service. All you folks have a good additude. Great respect for customer vehicles! Your facility cleanliness an organiz Good communication and well run service. All you folks have a good additude. Great respect for customer vehicles! Your facility cleanliness an organization is impressive. More