Summit Automotive Chrysler Dodge Jeep RAM - Service Center
Fond Du Lac, WI
544 Reviews of Summit Automotive Chrysler Dodge Jeep RAM - Service Center
They did what they said had to be done Work was done in a timely and efficient manner I will take my vehicle there for all of its service and will send other people there also Work was done in a timely and efficient manner I will take my vehicle there for all of its service and will send other people there also More
Warranty repair and oil change I have a 2013 wrangler that needed warranty work on the the top. Part was a 4 day order which left me stuck with the top down, luckily I had a vehicle I have a 2013 wrangler that needed warranty work on the the top. Part was a 4 day order which left me stuck with the top down, luckily I had a vehicle to borrow due to the cold and rainy weather. When I dropped off I pulled in front of the garage door that said on the door to pull up to for service and was told I couldn't park here and had to move it. Went to the counter and the guys behind the counter were great, very helpfully and plesent. I originally brought it in for the warranty repair and asked if they had time to change the oil and rotate the tires and was adevised they would make sure to get it done for me. As I was leaving I said that the coolant was low and was assured that all fluids were checked. I picked up my Jeep and once again the guys behind the counter were very nice. I drove my jeep for the next 2 days and it seemed like the top was louder than normal but passed it off as I was driving a vehicle for the first part of the week with a hard top. Saturday came and I drove in the rain and water was getting in. Came home pulled the top back and found the ropes I used to hold the broken top down were still there causing the side latches not to latch, and found the extra wind noise went away after the ropes were removed and latched properly. Now that I'm not to confident in the work performed I checked the fluids to find that the antifreeze was still low, checked the oil and luckily it was full and appeared new. My confidence in the service provided in my last few visits has steadily dropped. Once again, the counter service is great, but the actions taken for the the service itself is questionable. More
Excellent Service I started having problems starting my Jeep. I didn't have an appointment but they got me in right away. They replaced the ignition switch that had b I started having problems starting my Jeep. I didn't have an appointment but they got me in right away. They replaced the ignition switch that had been replaced before as part of a recall, at no charge. More
do a nice job overall inspection In for quick lube, they found nail in tire, they took time to explain and had time to fix the problem. thank you for actually doing the inspections th In for quick lube, they found nail in tire, they took time to explain and had time to fix the problem. thank you for actually doing the inspections they say they are going to do More
Professionals Good communication and well run service. All you folks have a good additude. Great respect for customer vehicles! Your facility cleanliness an organiz Good communication and well run service. All you folks have a good additude. Great respect for customer vehicles! Your facility cleanliness an organization is impressive. More
Great work-fast service! Polite & friendly service people. Got the oil change done very quickly. I was sad that the coffee machine was broken that day but other than that it w Polite & friendly service people. Got the oil change done very quickly. I was sad that the coffee machine was broken that day but other than that it was, as always, a great place to service my car. More
oil change We have the oil changed on both our vehicles at Summit. We have also had a recall done on our truck. The service is excellent! We have the oil changed on both our vehicles at Summit. We have also had a recall done on our truck. The service is excellent! More
Service Good at Explaining what needs to be done. Get the work done in timely matter. Willing to give options of services. Good at getting vehicle wash af Good at Explaining what needs to be done. Get the work done in timely matter. Willing to give options of services. Good at getting vehicle wash after they are done with sevices. More
Oil Change Service was completed in a timely manner, price was competitive, and vehicle washed as part of the service. Service writer was friendly and helpful. Service was completed in a timely manner, price was competitive, and vehicle washed as part of the service. Service writer was friendly and helpful. Nice seeing the same people every time I'm in for service. More
Service for truck. My "check engine light" came on last week. I made arrangements to drop it off on the weekend. They called me what was wrong, gave me an estimate and s My "check engine light" came on last week. I made arrangements to drop it off on the weekend. They called me what was wrong, gave me an estimate and said they would call when it was finished, which they did. Just wish they would have washed it too. More