Summit Automotive Chrysler Dodge Jeep RAM - Service Center

Recall update The employees at Summit are always very kind and considerate. I appreciate their honesty and their willingness to work with my schedule. I also love The employees at Summit are always very kind and considerate. I appreciate their honesty and their willingness to work with my schedule. I also love me the shuttle service. More

Face to Face service sucks. I gicve 3 stars because the actual mechanical service and prompt time it was done was great. When I came to get the vehicle I was ignored by the serv I gicve 3 stars because the actual mechanical service and prompt time it was done was great. When I came to get the vehicle I was ignored by the service people behind the counter. When I spoke up and asked to be served I was greeted with an attitude of just wait I am busy. Maybe more time learning how to interact with people instead of your computer would improve your rating. What a shame that a nice clean shop that provided quick service will not be visited again due to poor service people behind the counter. More

Summit did all they could to satisfy my needs. The service team at Summit are very customer oriented. Their prices were competitive. Most people I talk to do not realize dealerships can be co The service team at Summit are very customer oriented. Their prices were competitive. Most people I talk to do not realize dealerships can be competitive when it comes to service. Ron More

Good experience Went in for a key fob under warranty. They had one in stock and I was able to drive away with the work completed in less than 25 minutes. Was excellen Went in for a key fob under warranty. They had one in stock and I was able to drive away with the work completed in less than 25 minutes. Was excellent service. More

prompt efficient courteous I called for oil change appointment since I live in kiel I was told no need just come in I arrived at 7:05 was greete I called for oil change appointment since I live in kiel I was told no need just come in I arrived at 7:05 was greeted all info relative to my vehicle was reviewed and in 45 minutes I was on my way home fantastic experience More

Excellent Fast and courtesy is the only dealer I recommend for service. Never had a bad experience so far. Julie always has a smile. Will be purchasing a new ve Fast and courtesy is the only dealer I recommend for service. Never had a bad experience so far. Julie always has a smile. Will be purchasing a new vehicle soon. More

Oil change I did stop in for an unscheduled oil change and was taken care of right away with no problems. The waiting area was bright, clean and very comfortab I did stop in for an unscheduled oil change and was taken care of right away with no problems. The waiting area was bright, clean and very comfortable as well. More

The service dept staff was helpful, patient and very friendl We bought the van at Summit (Kraig Peterson). We've done business with Holiday for many years. The entire staff that we walked anywhere near were fri We bought the van at Summit (Kraig Peterson). We've done business with Holiday for many years. The entire staff that we walked anywhere near were friendly and polite. We came for service and we were pleased to deal with such warm and pleasant people. The extra benefit was a brief visit with management people. More

Oil change/ tire rotation This was the first time I used this service and I was impressed by the customer service. In and out within an hour with a cleaned vehicle was great s This was the first time I used this service and I was impressed by the customer service. In and out within an hour with a cleaned vehicle was great service. More