Summit Automotive Chrysler Dodge Jeep RAM - Service Center

Adequate service but not outstanding. This is the third time I have been to this dealer. The work was performed satisfactory but very expensive for the service provided. most dealers that This is the third time I have been to this dealer. The work was performed satisfactory but very expensive for the service provided. most dealers that charge over $70 for an oil change at least wash your car especially if you leave it all day. More

Service department I have only worked with their service department so far, and have been happy with the service and professionalism provided. Just moved here and had b I have only worked with their service department so far, and have been happy with the service and professionalism provided. Just moved here and had been using another trusted dealer, so far I am happy with the switch. More

Very happy and satisfied. I needed the problem fixed as soon as possible because I was leaving town shortly and needed the problem fixed before I left. The got me in as soon as I needed the problem fixed as soon as possible because I was leaving town shortly and needed the problem fixed before I left. The got me in as soon as they could and found the problem and fixed it without me having to wait around and worry. More

Not sure why The only thing is I waited for my 14 jeep grand Cherokee front plastic body parts installed and was waiting for 45 minutes and noticed my Jeep out fro The only thing is I waited for my 14 jeep grand Cherokee front plastic body parts installed and was waiting for 45 minutes and noticed my Jeep out front but wasn't sure if it was done so I waited another 30 minutes and then walked out closer to Jeep that was in the same spot that I noticed it earlier then asked service guy if my Jeep was ready and he said yes just finished it, I'm calling bs and they charged me way longer than what took to actually install. I would have liked them to be more honest! More

Helpful and efficient The service staff was very helpful in answering all of my coolant questions. The Express Lane was thorough and efficient. The online coupons are exce The service staff was very helpful in answering all of my coolant questions. The Express Lane was thorough and efficient. The online coupons are excellent. More

Emergency Service Had to tow my truck on a Sat. morning thinking it was unsafe to drive which it ended up that it was. The service was prompt and all the people that I Had to tow my truck on a Sat. morning thinking it was unsafe to drive which it ended up that it was. The service was prompt and all the people that I interacted with were very professional. Michael Berg was top notch in assisting. Was extremely satisfied! Thank you all! More

Great service Took vehicle in form service check before vacation. After service was completed only a few items needed attention and costs was less than $100.00. Gue Took vehicle in form service check before vacation. After service was completed only a few items needed attention and costs was less than $100.00. Guessing that what continued good service does for us. More

Oil change wiper change Very good service not real pushy showed filter that needed replacing.they were fast and found a filter that needed replacing. Very friendly.I would hi Very good service not real pushy showed filter that needed replacing.they were fast and found a filter that needed replacing. Very friendly.I would highly recommend this place for service. More

Tire Repair Discussed repair options, historical results of the various options, and very receptive and accommodating to my preferred method of repair. Cost was v Discussed repair options, historical results of the various options, and very receptive and accommodating to my preferred method of repair. Cost was very reasonable for work performed. More

Great service, but inconvenient I bring my car to Summit because that's where I purchased the car, their service team is very good and it is the closest Jeep dealership to my home. I bring my car to Summit because that's where I purchased the car, their service team is very good and it is the closest Jeep dealership to my home. However, I live 25 minutes away in Green Lake and Summit does not have loaner cars or a customer service vehicle that can drop me off when my car is in for service. Sitting in the Summit parking lot last Friday I called multiple Fond du Lac taxis and the earliest pick up was in 2 hours. Another Summit customer heard me on the phone and offered me a ride. I love the service team, but the dealership could make it much easier to use their services. More