Summit Automotive Chrysler Dodge Jeep RAM - Service Center

Courteous, fast, competent service. Nice, new dealership. We were a long ways from home when my '15 Ram Cummins threw a DEF code, with 150 miles to go before de-rating to 5mph max speed. It being Sunday, we m We were a long ways from home when my '15 Ram Cummins threw a DEF code, with 150 miles to go before de-rating to 5mph max speed. It being Sunday, we made an unplanned overnight stop in Fond Du Lac, WI and had the truck at the dealer 10 minute beore they were scheduled to open on Monday morning. An hour later, we were on our way, malfunction cleared at no cost. Great service! More

Service Recall on my Chrysler 200 Got a recall notice from Chrysler regarding a Restraint Controller issue. Called them for an appointment and everything went really smoothe. They had Got a recall notice from Chrysler regarding a Restraint Controller issue. Called them for an appointment and everything went really smoothe. They had to order the parts first, but they thought that this would be a fast process. They called me right away when the parts were in to schedule my visit. Again, everything went smoothe and friendly. Day of the service visit was fast and efficient. They gave me a quick shuttle ride to work and called me as soon as the work was finished. Came and picked me up on my schedule, which was immediately. Again, fast and efficient. Everyone that I came in contact with were very friendly. Overall, a great service experience with this dealership. I will visit them again when I need service. More

Service good. Quick service stop. Came in for download and software update. Would recommend to a friend for fiture service work needed. Thank you to your staff. Quick service stop. Came in for download and software update. Would recommend to a friend for fiture service work needed. Thank you to your staff. More

Recall I was able to get an appointment within a few days after receiving my recall notice. The staff in the service department were very helpful. when I ar I was able to get an appointment within a few days after receiving my recall notice. The staff in the service department were very helpful. when I arrived for my appointment there was a mix up with my appointment not being on the computer. But I was able to have my car recall items fixed very quickly. It took only 45 minutes. The waiting area for the service department was very comfortable. The cookies were yummy plus great morning coffee. Thank you to the service department for a great experience . You all are number one in my book!!! More

Oil change I love the fact I can stop anytime for an oil change and there's no appointment. Needed. You guys are so efficient and fast! I love the fact I can stop anytime for an oil change and there's no appointment. Needed. You guys are so efficient and fast! More

hearing an 'revved up' noise was able to get an appt the next day with service. they found the problem and were able to fix it right then. & I was still able to get on my way to was able to get an appt the next day with service. they found the problem and were able to fix it right then. & I was still able to get on my way to pick up my kids, that were over 3 hours away, on time. More

They are always great with their service They always do a great job with service and when buying there is no pressure. They are always pleasant and very personable and reasonably priced. They always do a great job with service and when buying there is no pressure. They are always pleasant and very personable and reasonably priced. More

5 Star Dealership Everyone I had contact with from Sales to Finance to Service was very attentive to my needs and conducted themselves in a professional manner. Every q Everyone I had contact with from Sales to Finance to Service was very attentive to my needs and conducted themselves in a professional manner. Every question I had was answered. Brock was very helpful in selecting certain features I was looking for on my Wrangler Rubicon AEV, and also in coordinating installation of aftermarket accessories, which was later day service after the sale. Geoff made sure that the servicing was completed in the time allotted. All in all it was quite an enjoyable experience; the customer is appreciated and not an irritant. More

Expectations Exceeded! Our service appointment was scheduled quickly - repairs complete within a day (with part ordering). Summit stands being the vehicles they sell. Serv Our service appointment was scheduled quickly - repairs complete within a day (with part ordering). Summit stands being the vehicles they sell. Service staff was very knowledgeable and friendly from the moment we drove into the service bay. More

Professional staff, quality service, good experience I had a warranty issue with corrosion on our van. Leroy explained the process. It took a few days for review, and Chrysler honored the request. I h I had a warranty issue with corrosion on our van. Leroy explained the process. It took a few days for review, and Chrysler honored the request. I had routine service performed at the same time as the warranty work. My wife dropped off, a rental was provided, and she was called that it was ready a couple of days later. The work looks good and good dealer experience. Perfect. More