Summit Automotive Chrysler Dodge Jeep RAM - Service Center

Helpful and efficient The service staff was very helpful in answering all of my coolant questions. The Express Lane was thorough and efficient. The online coupons are exce The service staff was very helpful in answering all of my coolant questions. The Express Lane was thorough and efficient. The online coupons are excellent. More

Emergency Service Had to tow my truck on a Sat. morning thinking it was unsafe to drive which it ended up that it was. The service was prompt and all the people that I Had to tow my truck on a Sat. morning thinking it was unsafe to drive which it ended up that it was. The service was prompt and all the people that I interacted with were very professional. Michael Berg was top notch in assisting. Was extremely satisfied! Thank you all! More

Great service Took vehicle in form service check before vacation. After service was completed only a few items needed attention and costs was less than $100.00. Gue Took vehicle in form service check before vacation. After service was completed only a few items needed attention and costs was less than $100.00. Guessing that what continued good service does for us. More

Oil change wiper change Very good service not real pushy showed filter that needed replacing.they were fast and found a filter that needed replacing. Very friendly.I would hi Very good service not real pushy showed filter that needed replacing.they were fast and found a filter that needed replacing. Very friendly.I would highly recommend this place for service. More

Tire Repair Discussed repair options, historical results of the various options, and very receptive and accommodating to my preferred method of repair. Cost was v Discussed repair options, historical results of the various options, and very receptive and accommodating to my preferred method of repair. Cost was very reasonable for work performed. More

Great service, but inconvenient I bring my car to Summit because that's where I purchased the car, their service team is very good and it is the closest Jeep dealership to my home. I bring my car to Summit because that's where I purchased the car, their service team is very good and it is the closest Jeep dealership to my home. However, I live 25 minutes away in Green Lake and Summit does not have loaner cars or a customer service vehicle that can drop me off when my car is in for service. Sitting in the Summit parking lot last Friday I called multiple Fond du Lac taxis and the earliest pick up was in 2 hours. Another Summit customer heard me on the phone and offered me a ride. I love the service team, but the dealership could make it much easier to use their services. More

Just doing the right thing! Just a good dealer with good people doing the right thing in your time of need. Sure helped me out! It is great to have a local dealer that looks out Just a good dealer with good people doing the right thing in your time of need. Sure helped me out! It is great to have a local dealer that looks out for you. More

Fast and efficient Julie is great to work with. She was happy to help us set up 12 visits for their special price. We enjoy the car wash that is included with all serv Julie is great to work with. She was happy to help us set up 12 visits for their special price. We enjoy the car wash that is included with all service. More

lack of return call Went in for scheduled oil change and to have speaker looked at in rear drivers side door. Speaker was buzzing so I asked if they had one in stock to r Went in for scheduled oil change and to have speaker looked at in rear drivers side door. Speaker was buzzing so I asked if they had one in stock to replace mine. They replaced speaker and did oil change , said everything was complete. I got in to drive off noticed stereo station was changed so I new they listened to it. Not 200 feet down road speaker was buzzing worse then before. Came back and asked if they actually changed speaker because its worse. Service person came out to truck and within 20 seconds could tell it wasn't fixed. Said dodge had to authorize repair to panel, he would call back maybe even that day. That was over a week ago. No call no email, they have my number. Not happy. More

Unhappy Hands down the worst service I've ever had. Had oil changed which usually includes topping off fluids. "Not here" Had new tires put on, I assumed they Hands down the worst service I've ever had. Had oil changed which usually includes topping off fluids. "Not here" Had new tires put on, I assumed they would do an Alignment, nope not here. Worst part is they didn't even ask if I wanted one or not. Had a couple of check engine lights on and they are still on. I will never take my truck to them again for service. More