Summit Automotive Chrysler Dodge Jeep RAM - Service Center
Fond Du Lac, WI
558 Reviews of Summit Automotive Chrysler Dodge Jeep RAM - Service Center
Customer Service at its best My husband and I have bought numerous vehicles from Deans Dodge, aka Holiday Dodge, aka Summit Dodge. The service and salesmen are what keep us comin My husband and I have bought numerous vehicles from Deans Dodge, aka Holiday Dodge, aka Summit Dodge. The service and salesmen are what keep us coming back. Keep up the great work More
Great Everything was handled as said promptly. Service was great. Done when promised.. comfortable waiting room. Very pleasant personnel.Have no complaints Everything was handled as said promptly. Service was great. Done when promised.. comfortable waiting room. Very pleasant personnel.Have no complaints and would recommend to anyone. More
Very positive. While it took a few appointments to diagnose the exact problem, Paul Sieloff and the service tech were very diligent throughout the entire process. T While it took a few appointments to diagnose the exact problem, Paul Sieloff and the service tech were very diligent throughout the entire process. They were well informed and thoroughly explained all the steps they were taking. Their methodical approach ensured that unnecessary repairs were not done. This was in total contrast to another dealership that wanted me to spend over $1,200 for replacement parts they claimed were not under warranty. Summit has earned all our future service work on our Ram trucks. I look forward to dealing with your sales staff when it's time for purchase. More
Bad customer service Service to my truck I believe was fine. However dealing with the 2 service writers was not enjoyable. I was greeted by rude/sarcastic employees who Service to my truck I believe was fine. However dealing with the 2 service writers was not enjoyable. I was greeted by rude/sarcastic employees who made me feel that my business was not welcomed. Ex.: I was asked how many fuel filters were in my truck - I had no idea because I don’t work on my truck and his response was “really - don’t know?” and walked away. I’m questioning if I will return in the future. I have dealt with parts employee and she was great. I also just purchased a new vehicle from Tim V. and he was great also. More
spot on great job service manager spot on! your pick for service manage was right on. Lori was a great help keep up the good work I'll be back thanks spot on! your pick for service manage was right on. Lori was a great help keep up the good work I'll be back thanks More
oil change & tire rotation. Fast service and friendly staff plus coffee and cookies! Appreciate the staff each time we come in for regular maintenance & service for our Chrysler Fast service and friendly staff plus coffee and cookies! Appreciate the staff each time we come in for regular maintenance & service for our Chrysler...Ttlhank you!! More
Service for my 2012 Durango Citadel The wait time was minimal, and everyone I dealt with was very polite and knowledgeable. They made a personal Improvement at the service desk, which I The wait time was minimal, and everyone I dealt with was very polite and knowledgeable. They made a personal Improvement at the service desk, which I very much appreciate. It's also nice to be in a clean orderly place, and they're building my confidence that they are not going to hit me with some possibly unneeded repairs. More
Purchase and service Bought here serviced here. Best of both worlds. Never any hassle appointment when needed. Done when they say it will be usually earlier. Very satisfie Bought here serviced here. Best of both worlds. Never any hassle appointment when needed. Done when they say it will be usually earlier. Very satisfied all around. More
Fastest oil change ever! Because it was like 20 minutes. I barely sat down. No time for coffee.But I did however have a 🍪.Nice waiting room atmosphere.yay! Because it was like 20 minutes. I barely sat down. No time for coffee.But I did however have a 🍪.Nice waiting room atmosphere.yay! More
Fast friendly courteous service Very friendly staff courteous got the job done in a timely fashion would recommend family and friends. Great customer service. Very nice environment, Very friendly staff courteous got the job done in a timely fashion would recommend family and friends. Great customer service. Very nice environment, and clean More