Summit Automotive Chrysler Dodge Jeep RAM - Service Center
Fond Du Lac, WI
544 Reviews of Summit Automotive Chrysler Dodge Jeep RAM - Service Center
Just a oil change . Got in and out in no time. Always good service. Would recommend this place for oil changes and anything you need done good service. Would recommend this place for oil changes and anything you need done More
I brought my truck in for an oil change and a tire rotation and I told him I thought I needed a new wiper motor. They called me and said the wiper motor would be $535. I told him to hold off because t rotation and I told him I thought I needed a new wiper motor. They called me and said the wiper motor would be $535. I told him to hold off because the wipers still worked. They informed me that my transmission cooling lines were leaking, so I said go ahead and fix them. When I came to pick up my truck and saw the bill I had to have them readjusted because they charge me for the tire ratation. I bought my tires from you ,free rotation. You also charged me $99 to diagnose the bad wiper motor, I told you the wiper motor was bad. I will no longer be bringing my truck to you for repairs. I can't afford to have you do the work. I have since got my wiper motor Replaced for $200. And to top it off you call me today and tell me I need transmission work I asked my mechanic , my new mechanic about it. He said the fluid looks fine for now. All you people want to do is upsell your services every time I have come there you call me a few days later with some outrageous repair. So I guess we will only be doing the free tire rotation and warranty work. I also will be informing my friends and will no longer be purchasing any new vehicles from you. More
I was the only car in the oil change Bay with both racks empty and still waited an hour! Also, showed the tech your ad for $29 oil change but was charged $43 without telling me. Can’t trust you folks empty and still waited an hour! Also, showed the tech your ad for $29 oil change but was charged $43 without telling me. Can’t trust you folks anymore as this is the 2nd time I have been charged more than what the price was supposed to be. More
I had service done and it was done in a time faster then what they told me. They also offered me a shuttle if I needed it for somewhere. what they told me. They also offered me a shuttle if I needed it for somewhere. More
Very prompt, polite, and knowledgeable. Provided great service work, kept me informed at each juncture in the process, also were very friendly when dropping off and picking up the vehicle. service work, kept me informed at each juncture in the process, also were very friendly when dropping off and picking up the vehicle. More
Able to drive right in. Worker opened two doors for me (sore R knee at present with a limp). Desk staff ready for me right away. Waiting area spacious. Work done quickly and explained to me. Excellent (sore R knee at present with a limp). Desk staff ready for me right away. Waiting area spacious. Work done quickly and explained to me. Excellent service - with lots of smiles. More
Summit Auto needs to have a more consistent approach to encouraging the wearing of masks related to Covid-19. Other than that, their facility is clean and the staff is friendly, knowledgeable and professio encouraging the wearing of masks related to Covid-19. Other than that, their facility is clean and the staff is friendly, knowledgeable and professional. More
They have always been attentive to my needs and have taken excellent care of my vehicle. Going in for an unscheduled oil change on Saturdays is very convenient. taken excellent care of my vehicle. Going in for an unscheduled oil change on Saturdays is very convenient. More
Customer service was helpful. The quality of work was good. Concerns were taken seriously and addressed. 3 stars are awarded due to the cost of labor. $140.00/hr is much too high. Unless the vehicle is good. Concerns were taken seriously and addressed. 3 stars are awarded due to the cost of labor. $140.00/hr is much too high. Unless the vehicle is under warranty, I will not return. More
Was surprised that no one was wearing a mask. Came in for a recall. No problems as we waited for the Jeep. We had our masks on and kept them on until we left and was in our Jeep. for a recall. No problems as we waited for the Jeep. We had our masks on and kept them on until we left and was in our Jeep. More