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Summit Automotive Chrysler Dodge Jeep RAM - Service Center

Fond Du Lac, WI

4.7
557 Reviews

557 Reviews of Summit Automotive Chrysler Dodge Jeep RAM - Service Center

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April 06, 2021

My visit to the service department was what I come to expect. Friendly service with top notch service. They kept me aware of potential problems and and completed the service I was scheduled for. More

by mudr_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for trusting the Summit Automotive service team! It is always our pleasure to take care of you! We'll see you next time!

March 30, 2021

Very welcoming, friendly and my car was ready before the promised time.i,he been coming here for years and will be back for many more. More

by lori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for your years of business with us at Summit Automotive! We appreciate your positive feedback and look forward to your next visit!

March 18, 2021

I still don't know where my title is after purchasing the truck 5 weeks ago. Tim Brenner was supposed to find out a week ago and I've heard nothing from him. I called and left a message 2 days ago and still More

by dcboit
Customer Service
Recommend Dealer
No
Employees Worked With
Tim Brenner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

We understand your frustration and appreciate you letting us know about this. We will address these concerns with our team and try to resolve them. If you want to speak with me directly, I am happy to take your call. I value your feedback and hope you contact me soon. Thank you, Ryan Knueppel - General Manager - 920-517-8628

March 15, 2021

I was in for an oil change and received very friendly service. The service was done timely and my vehicle returned to me quick and clean. More

by HC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Masteller, Jace Braun, Chris Jackson and Ethan Ellis
Mar 15, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

It was our pleasure to take care of you! Thanks for choosing Summit Automotive for your service needs and we'll see you at your next oil change!

March 11, 2021

Its always a great experience having work done with these people. The staff is very nice and easy to work with, always get me in when I need them. More

by sfleming2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

This is a fantastic review! Thanks from the entire team at Summit Automotive! We'll see you next time!

March 10, 2021

Very happy with the service! Workers were very efficient and friendly. It was also nice of them to wash the car after the problem was checked out. More

by Char
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the kind comments about our team! We appreciate you coming to visit us here at Summit Automotive, Inc. and hope to see you again next time!

March 03, 2021

Service on my Jeep was as I expected . Excellent Every visit I am met with friendly people. Service pointed out concerns I should be aware of. More

by mudr_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the wonderful feedback! We appreciate you trusting the Summit Automotive, Inc. team with your vehicle's service needs and we look forward to your next visit!

March 01, 2021

ALWAYS sales, service and financing very professional and courteous. Would recommend Summit Automotive without hesitation! Great dealership! Very personable; they listen to your wants and needs. More

by bjbrenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Brenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Olig
Mar 01, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for your confidence in Summit Automotive. We appreciate your business.

March 01, 2021

Routine oil change and multipoint inspection - fast and efficient. All questions answered. I was surprised at the cost ($75 vs the $35 on my previous car) but Jace explained is was because of the synthetic More

by Jolene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jace Braun
Mar 01, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thanks for your feedback! We appreciate your business with us and we'll see you at your next oil change!

February 26, 2021

Review is reduced to one star because the mask mandate wasn't being followed in this dealership. The lack of masking made me disappointed and uncomfortable. I almost walked out. My wife and I both are req More

by disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Geoff Kuitert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for bringing this to my attention. I'm sorry to hear of your disappointment and will be taking some time to review our current safety protocols with the team. If there's any additional feedback you'd like to make us aware of, please feel free to contact me directly. Ryan Knueppel - General Manager - 920-517-8628

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