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Summit Automotive Chrysler Dodge Jeep RAM - Service Center

Fond Du Lac, WI

4.7
544 Reviews

544 Reviews of Summit Automotive Chrysler Dodge Jeep RAM - Service Center

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March 15, 2021

I was in for an oil change and received very friendly service. The service was done timely and my vehicle returned to me quick and clean. More

by HC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Masteller, Jace Braun, Chris Jackson and Ethan Ellis
Mar 15, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

It was our pleasure to take care of you! Thanks for choosing Summit Automotive for your service needs and we'll see you at your next oil change!

March 11, 2021

Its always a great experience having work done with these people. The staff is very nice and easy to work with, always get me in when I need them. More

by sfleming2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

This is a fantastic review! Thanks from the entire team at Summit Automotive! We'll see you next time!

March 10, 2021

Very happy with the service! Workers were very efficient and friendly. It was also nice of them to wash the car after the problem was checked out. More

by Char
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the kind comments about our team! We appreciate you coming to visit us here at Summit Automotive, Inc. and hope to see you again next time!

March 03, 2021

Service on my Jeep was as I expected . Excellent Every visit I am met with friendly people. Service pointed out concerns I should be aware of. More

by mudr_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the wonderful feedback! We appreciate you trusting the Summit Automotive, Inc. team with your vehicle's service needs and we look forward to your next visit!

March 01, 2021

ALWAYS sales, service and financing very professional and courteous. Would recommend Summit Automotive without hesitation! Great dealership! Very personable; they listen to your wants and needs. More

by bjbrenner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Brenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Olig
Mar 01, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for your confidence in Summit Automotive. We appreciate your business.

March 01, 2021

Routine oil change and multipoint inspection - fast and efficient. All questions answered. I was surprised at the cost ($75 vs the $35 on my previous car) but Jace explained is was because of the synthetic More

by Jolene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jace Braun
Mar 01, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thanks for your feedback! We appreciate your business with us and we'll see you at your next oil change!

February 26, 2021

Review is reduced to one star because the mask mandate wasn't being followed in this dealership. The lack of masking made me disappointed and uncomfortable. I almost walked out. My wife and I both are req More

by disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Geoff Kuitert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for bringing this to my attention. I'm sorry to hear of your disappointment and will be taking some time to review our current safety protocols with the team. If there's any additional feedback you'd like to make us aware of, please feel free to contact me directly. Ryan Knueppel - General Manager - 920-517-8628

February 26, 2021

I got an oil change and the employees did not reinstall my skid plate correctly so as I drove down the road it was dragging and catching on the road. Then when I took it in for them to repair they used the More

by Jen
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
It was the oil change team and a counter employee
Mar 15, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Hi Jen. Thank you for your feedback. I'm sorry to hear your last oil change didn't go as planned. We strive for the best possible experience for our customers and we hope you'll let us have a chance to provide a five-star experience next time. Please don't hesitate to reach out to me if you'd like to talk more about this experience. Thank you, Jennifer Preston - Service Director - 7152992466

February 25, 2021

Service was good and followed up on future repairs. I look foward to the future of this company and being there when I need you More

by deanfrancisfdj11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the kind review! We're grateful for your support and look forward to assisting you with all your future service needs! - Summit Automotive, Inc. Team

February 25, 2021

Great people, total team effort.Clean operation.No Great people, total team effort. Clean operation. No survey needs more than a few words. That is all I need to say. I will be back. More

by fjborn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

This is a fantastic review! Thanks from the entire team at Summit Automotive, we look forward to your next visit!

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