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Summit Automotive Chrysler Dodge Jeep RAM - Service Center

Fond Du Lac, WI

4.7
557 Reviews

557 Reviews of Summit Automotive Chrysler Dodge Jeep RAM - Service Center

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August 16, 2021

Geoff took the time to answer my questions. He didn't rush. I appreciate being treated with respect. A more diverse staff would be nice to see next time, More

by lafleurmarg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for visiting Geoff at Summit Automotive! We look forward to your next appointment!

August 12, 2021

Good place to do business, fairly quick on oil changes in service dept.. Curtious people and didn't push for anyting I didn't need. More

by buchanan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate you coming to visit our team here at Summit Automotive, Inc. and we hope to see you again in the future. Take care!

August 09, 2021

Sean Smith was awesome with answering all my questions and open and honest with any questions I had. Had a minor issue with truck and he resolved quickly. Will definitely buy next vehicle at summit More

by calangenfeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Smith, Charlotte Bambrough
Aug 10, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

We love to see five stars! Thank you so much for taking the time to leave Sean and the Summit Automotive, Inc. team your awesome feedback and rating! We're glad we could help you have a great visit!

July 29, 2021

Arrived, quick service. Area was clean and friendly very Arrived, quick service. Area was clean and friendly very inviting. First time there, I definitely would come back and recommend your establishment More

by jrobles28595
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for coming to visit us here at Summit Automotive, Inc.! We appreciate your business and look forward to seeing you again next time!

July 27, 2021

Very friendly, very responsive, very thorough, answered all my questions. Good good , good. Why do I have to write 25 words. A survey like this is off putting. More

by nanhub1
Recommend Dealer
Yes
Employees Worked With
Can't remember
Jul 27, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for your confidence in Summit Automotive, Inc! We appreciate you taking the time to leave us a review!

July 14, 2021

Easy on and outGood staff and waiting areaClean Easy on and out Good staff and waiting area Clean dealership Pricing is a little high What happened to all the cars in the showroom Goo More

by cecilhead1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thanks for visiting us at Summit Automotive! We appreciate your feedback.

July 06, 2021

Great Service! Professional and Personal. Always a good experience. We have been coming to this dealership since before it was Summit. They really value customer service. More

by djhern35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Holmes
Jul 06, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

This is so great to hear! Our customers are so important to us, so it means a lot when they enjoy their experience with us. We look forward to seeing you again at Summit Automotive!

July 05, 2021

Our warranty work not completed and we still had to pay the deductible besides the communication about it was not adequate. If Summit is selling a warranty they should be the ones to communicate the infor More

by trudyperry72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Geoff Kuitert
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary and Jennifer
June 24, 2021

Blowing hot air when i got it back...was blowing cold air when i took it in...couldn't fix actuator, but at least give it back to customer the way you got it in More

by dbingen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Idk
Jul 09, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thanks for bringing this to our attention. Please reach out to our service department and we would be more than happy to address any concerns, Jennifer Preston - Service Director - 7152992466

June 16, 2021

Pulled into Summit at 07:00 for an oil change, fluids and tire checks, and was on my way out by 07:30. A perfect 10++, service stop. More

by Ones7366
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gavin Masteller
Jul 01, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback! We're glad to hear our team provided a 10-star service to you! We encourage you to check out our special offers online before your next visit! See you soon! - Summit Automotive, Inc.

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