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Summit Automotive Chrysler Dodge Jeep RAM - Service Center

Fond Du Lac, WI

4.7
544 Reviews

544 Reviews of Summit Automotive Chrysler Dodge Jeep RAM - Service Center

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July 29, 2021

Arrived, quick service. Area was clean and friendly very Arrived, quick service. Area was clean and friendly very inviting. First time there, I definitely would come back and recommend your establishment More

by jrobles28595
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for coming to visit us here at Summit Automotive, Inc.! We appreciate your business and look forward to seeing you again next time!

July 27, 2021

Very friendly, very responsive, very thorough, answered all my questions. Good good , good. Why do I have to write 25 words. A survey like this is off putting. More

by nanhub1
Recommend Dealer
Yes
Employees Worked With
Can't remember
Jul 27, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for your confidence in Summit Automotive, Inc! We appreciate you taking the time to leave us a review!

July 14, 2021

Easy on and outGood staff and waiting areaClean Easy on and out Good staff and waiting area Clean dealership Pricing is a little high What happened to all the cars in the showroom Goo More

by cecilhead1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thanks for visiting us at Summit Automotive! We appreciate your feedback.

July 06, 2021

Great Service! Professional and Personal. Always a good experience. We have been coming to this dealership since before it was Summit. They really value customer service. More

by djhern35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Holmes
Jul 06, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

This is so great to hear! Our customers are so important to us, so it means a lot when they enjoy their experience with us. We look forward to seeing you again at Summit Automotive!

July 05, 2021

Our warranty work not completed and we still had to pay the deductible besides the communication about it was not adequate. If Summit is selling a warranty they should be the ones to communicate the infor More

by trudyperry72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Geoff Kuitert
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary and Jennifer
June 24, 2021

Blowing hot air when i got it back...was blowing cold air when i took it in...couldn't fix actuator, but at least give it back to customer the way you got it in More

by dbingen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Idk
Jul 09, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thanks for bringing this to our attention. Please reach out to our service department and we would be more than happy to address any concerns, Jennifer Preston - Service Director - 7152992466

June 16, 2021

Pulled into Summit at 07:00 for an oil change, fluids and tire checks, and was on my way out by 07:30. A perfect 10++, service stop. More

by Ones7366
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gavin Masteller
Jul 01, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback! We're glad to hear our team provided a 10-star service to you! We encourage you to check out our special offers online before your next visit! See you soon! - Summit Automotive, Inc.

June 11, 2021

Geoff and Mary are great service writers. The vehicle that we drove to the dealership so we could pick up the Jeep got a stone in the tire and was leaking. Two techs noticed it right away. Dustin and Jam More

by S Schnettler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Geoff and Mary will be thrilled to hear of this five-star rating! Thank you so much for leaving your feedback! We'll be sure to pass along your review with Dustin and James also! We'll see you at your next appointment!

June 10, 2021

Clean, fast and friendly service department with the service being completed to my satisfaction. Everyone I encountered made it a point to be welcoming and friendly. More

by stevekarlapete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Knueppel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kraig Peterson
Jun 10, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

We're so glad to hear this! Thank you for the awesome five-star review! We'll see you at your next service visit! - Summit Automotive, Inc.

June 08, 2021

Super friendly whenever we are there! Very professional. My car is all fixed and ready to go! Couldn’t be happier. Never need to wait too long! More

by Mary3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Boettcher
Jun 09, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

We are honored to receive your support, Mary. Thank you! - Summit Automotive Team

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