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Summit Automotive Chrysler Dodge Jeep RAM - Service Center

Fond Du Lac, WI

4.7
544 Reviews

544 Reviews of Summit Automotive Chrysler Dodge Jeep RAM - Service Center

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August 28, 2021

I received prompt service. Although I needed a part to be ordered, Summit was able to get it rapidly and repair my vehicle. Thank you for your courtesy and service. More

by cjdillie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary
Aug 31, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

It was our pleasure to serve you! Thank you for trusting Summit Automotive, Inc. with your business and please don't hesitate to reach out if we can be of service to you again in the future!

August 25, 2021

5 star, red carpet treatment: Fast, friendly and accommodating highly recommend. The service department is an extension to the sales team and they knock it out of the park every time I pop in for an More

by jhuth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

We're so happy to hear our team provided such a high level of care to you! Thank you so much for the five-star rating and kind words! We look forward to seeing you at your next appointment!

August 24, 2021

The techs didn’t reset the oil change alarm in my car. Other than that service ok. I wasn’t happy not to get form you gave me the last time. I had to print it. Did not print all information. I couldn More

by dsthurk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
“Jace”
Sep 08, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for taking the time to bring these concerns to our attention. I'm sorry to hear of your frustration and would like the opportunity to get some more details from you so that I can address the situation appropriately with my team. If you have a moment, would you please consider contacting me directly? Thanks, Jennifer Preston - Service Director - 715-299-2466

Sep 08, 2021 -

dsthurk responded

I have already talked the the gentleman who was taking care of me that day. All is fine.

August 23, 2021

Very clean waiting area and wonderful people working there. The car wash at the end is a nice touch. Overall it was a good experience. More

by nlhuebner14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for your confidence in our team at Summit Automotive! We hope you share your experience with friends and family! See you next time!

August 22, 2021

The service work I had done was a strut and the service of that seems ok but the drivers seat had a big dirt stain on it when I picked it up. The sale of the vehicle was also disappointing when I went to p More

by rzjbfrankie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

We're sorry to hear about this experience. Please reach out to our team to discuss this so we can help resolve your concerns. Thank you, Jennifer Preston - Service Director - 7152992466

August 20, 2021

We brought our truck in for a oil change. They notified us that our rear tires were down to the wear bars .We were glad to know they inspected the truck and didn't just do the oil change, great service. More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thanks for the great review, Jerry! We appreciate you trusting the Summit Automotive, Inc. team with your truck and hope we can be of service to you again in the future!

August 18, 2021

Was just in for a tire leak and I was able to walk in and get it fixed right away. Very happy with excellent service and great customer service! More

by jenandg2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who I delt with
Aug 18, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us a review! We're glad we were able to help you out and hope we can be of service to you again in the future! - The Summit Automotive, Inc. Team

August 16, 2021

Geoff took the time to answer my questions. He didn't rush. I appreciate being treated with respect. A more diverse staff would be nice to see next time, More

by lafleurmarg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for visiting Geoff at Summit Automotive! We look forward to your next appointment!

August 12, 2021

Good place to do business, fairly quick on oil changes in service dept.. Curtious people and didn't push for anyting I didn't need. More

by buchanan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the review! We appreciate you coming to visit our team here at Summit Automotive, Inc. and we hope to see you again in the future. Take care!

August 09, 2021

Sean Smith was awesome with answering all my questions and open and honest with any questions I had. Had a minor issue with truck and he resolved quickly. Will definitely buy next vehicle at summit More

by calangenfeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Smith, Charlotte Bambrough
Aug 10, 2021 -

Summit Automotive Chrysler Dodge Jeep Ram responded

We love to see five stars! Thank you so much for taking the time to leave Sean and the Summit Automotive, Inc. team your awesome feedback and rating! We're glad we could help you have a great visit!

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