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Summit Automotive Chrysler Dodge Jeep RAM - Service Center

Fond Du Lac, WI

4.7
557 Reviews

557 Reviews of Summit Automotive Chrysler Dodge Jeep RAM - Service Center

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March 03, 2022

did not explain in good det4ail as the person that had worked on it had to leave and we had questions .had to call and look at emails to get answers More

by anissasz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mary
Mar 03, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for taking the time to review your recent visit. We apologize for the inefficient communication and will make sure this feedback gets addressed with our team so that we can work to do better. If you have any additional questions or concerns, please feel free to contact me directly. Thanks again, Jennifer Preston - Service Director - 7152992466

March 02, 2022

Very pleased with how they handled my repairs. Kept me informed with what needed to be done and got it done a week sooner than was planned. This is why when we bought a new Jeep we didn’t go anywh More

by Purplemr2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for your confidence in the Summit Automotive, Inc. team! We're honored to receive your support and look forward to serving you next time!

March 02, 2022

Service was thorough and professional. I was able to get in and out in a timely matter. More

by djvangrit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Heisler
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for visiting us here at Summit Automotive, Inc.! We appreciate your positive feedback and hope to see you again next time!

February 28, 2022

It was quick they updated me on everything going on the car and the service advisors were very nice More

by coletramel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin
Feb 28, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

We're happy to hear this, Cole! We appreciate you choosing Summit Automotive, Inc. for your service needs; we're here the next time you're due for service!

February 22, 2022

I always feel that they have my best interest in mind and provide quality service. Repairs are explained and I don’t believe that they do unnecessary work. More

by chrislabraham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Randell
Feb 24, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for trusting the Summit Automotive, Inc. team with your business! We appreciate your support and look forward to your next visit!

February 15, 2022

If you want a true motor car experience, Summit is the only dealership to visit. I have leased or bought over 15 cars from this dealership over the years and have always been perfectly satisfied. The Mi More

by rawson21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Berg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Zerbel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Schmitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Brenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kraig Peterson
Feb 16, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

We're so glad Summit Automotive could continue to earn your confidence and business all these years! Thank you for trusting in Mike and the team to provide five-star care! We look forward to seeing you next time!

February 12, 2022

It took longer then I think it should of to change oil and to get price on repair from service person. More

by crestledge2580
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
calvine
Feb 15, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the feedback. We appreciate your patience during your visit and hope we can provide you with a more efficient experience in the future. Take care and thanks again!

February 10, 2022

Excellent help solving the nail in the tire issue. Since I bought the tires at Summit, they did a quick repair free of charge. That was unexpected and was very much appreciated. Just hope the plug holds tig More

by Ones7366
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share this experience! We're so glad we were able to assist you and we look forward to serving you again in the future. Take care! - The Summit Automotive, Inc. Team

February 09, 2022

A good experience. Oil change and inspection was fast and well done. Will come here again for service More

by d_mallow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Preston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with our service technicians! We look forward to your next appointment! -Summit Automotive, Inc.

February 08, 2022

I have bought all my cars at Summit Automotive and they have been servicing them with excellent care. Staff is friendly and knowledgeable. Thank you! More

by grullas51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Coehoorn
Feb 08, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

We're so honored to be your automotive resource! Thank you for choosing Summit Automotive, Inc.!

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