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Summit Automotive Chrysler Dodge Jeep RAM - Service Center

Fond Du Lac, WI

4.7
557 Reviews
Call Service Center (920) 921-0850

557 Reviews of Summit Automotive Chrysler Dodge Jeep RAM - Service Center

Sort by
October 06, 2022

Staff was very friendly and knowledgeable. Received $10.00 off my bill by bringing car in on A Tuesday. More

by Ann30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole
Report | Print
Oct 06, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thanks for the five stars, Ann! We hope to see you back for all of your future automotive needs! -Summit Automotive

September 26, 2022

Service was prompt and shuttle pick up ride offered. Adviser was friendly, knowledgeable, and helpful. More

by lktomchek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Randell
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Sep 27, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for trusting the Summit Automotive team with your service needs! We hope to see you again next time!

September 22, 2022

Geoff is the most knowledgeable person I have ever dealt with at a dealership. He helps me every time I bring my car in for service and makes the whole process seamless. More

by j_lavey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the kind review - Geoff will be so happy to hear it! Your business is greatly appreciated by all of us here at Summit Automotive and we look forward to your next visit!

September 12, 2022

Very pleased with service done on my Pacifica. While waiting for my vehicle (which took less time to repair than estimated) I told one of the guys my tire pressure seemed off and he came back and More

by borkdd2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thanks for the five stars! We're honored to hear that your visit with us here at Summit Automotive was such a positive one. We hope to see you back for all of your future automotive needs!

September 06, 2022

Vehicle was dropped off at 1 PM For appointment, Service staff forgot to put the truck in the rotation for the day. More

by BRETT_ZIMMERMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mary Randell
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Sep 30, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for reaching out, Brett. We sincerely apologize for any frustration or inconvenience this experience caused for you and will make sure the situation gets addressed with our team. If you'd like to speak with us further, please feel free to contact me directly. Thanks again, Jennifer Preston - Service Director - 9209210850

September 02, 2022

They will go above and beyond if they are able too! Always do great work! More

by Mary3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Randell
Report | Print
Sep 02, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

We're so happy you feel taken care of at Summit Automotive, Mary! Thank you for being our customer!

September 01, 2022

Professional, friendly. They took care of all my needs and was all done the same day. More

by jchoinski1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Randell
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Sep 02, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thanks for the five stars! We hope to see you back! -Summit Automotive

Sep 02, 2022 -

jchoinski1 responded

You’re welcome! Thank you for the excellent service!

August 25, 2022

Had routine oil change done in satisfactory time and with pleasant personnel. Happy with service experience. No pressure to change "cabin filter"! More

by pahuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
oil change personnel only
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Aug 25, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Hi, thanks so much for taking the time to leave Summit Automotive a review. We hope to see you back!

August 23, 2022

After waiting several weeks for my initial appointment a new backup camera had to be ordered. Once it came in I had to wait 2 more weeks for it to be installed. It was installed on Friday August 19th and st More

by nlheus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Geoff Kuitert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary in Service 5 stars
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August 17, 2022

Easy/speedy transaction, dropped vehicle off for oil change, no appointment necessary, walked in, registered and they called when it was done! Great customer service by all! More

by hstunge
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jace
Report | Print
Aug 17, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for visiting Summit Automotive! We hope we can be of service to you again in the future!

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