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Summit Automotive Chrysler Dodge Jeep RAM - Service Center

Fond Du Lac, WI

4.7
557 Reviews
Call Service Center (920) 921-0850

557 Reviews of Summit Automotive Chrysler Dodge Jeep RAM - Service Center

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December 16, 2022

Everything was fine. The problem was diagnosed, I was informed of the problem, the cost to fix it and approximately how long it would take. The work was finished in a tim More

by shipe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thanks so much for your review, we love getting feedback about Geoff and take pride in our customer service. Please get in touch if there is anything else we can do to help!

December 15, 2022

My oil change went well. Jace answered my other car questions and car problems very well. More

by gfraser0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Hello, Your kind words about Jace are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to help again. Thanks for choosing us!

December 13, 2022

Geoff always does a great job of getting us in and getting our vehicle back to us asap! More

by Biningky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for your kind words about your experience with Geoff and our Service Team! We appreciate every opportunity to earn your business and impress you with our service!

December 13, 2022

Good service and following up. Kept me informed of my vehicles progress. Offered transportation to and from my appointment. More

by stephenrugolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Randell
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Dec 13, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

It makes our day to hear about the great service you are receiving from our team! We have passed your review onto them and we look forward to seeing you here at Summit Automotive again!

December 09, 2022

My vehicle is awaiting the parts and will be finished while I'm away. The explanation of the issue and ordering of parts was helpful and timely. Good communication and nice staff. More

by rrainy62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Nyman, Mary Randell
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Dec 12, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you so much for your great review of our service team! We strive to make sure our customers are happy with their service from start to finish.

December 05, 2022

Fast and efficient service, friendly and cheerful affiliates, comfortable and clean waiting area, snacks also provided. More

by testro
Recommend Dealer
Yes
Employees Worked With
Cole Tramel
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Dec 05, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you so much for your feedback! We strive to make sure our customers have a great experience.

November 28, 2022

Kraig and Brock did a great job helping me out. That's all for now - thanks. More

by chris.g1
Recommend Dealer
Yes
Employees Worked With
Kraig Peterson, Brock Boettcher, Charlotte Bambrough
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Nov 28, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Chris, thank you so much for your great feedback! We are so happy we could help.

November 12, 2022

Summit Automotive has been working on my vans for a long time. Always do a good job . I appreciate all the work. Geoff is service is great !! More

by mobile grandma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

We appreciate you taking the time to leave your positive feedback about your experiences with our team and Geoff! Geoff does a great job for everyone he works with and we're so proud to have him as a part of our team! We hope to see you again for all your vehicle needs!

November 11, 2022

Personnel always friendly. Explain problems well. That is all at this time that I have to say. More

by gfraser0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for this positive feedback! Our team is always striving for the best and it sounds like we're getting it right with you! We'll keep it up and hope to earn your business again in the future!

November 04, 2022

A great dealership! Service department employees are friendly, knowledgeable and helpful. Recommend this dealership to everyone! More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Randell, Cole Tramel
Report | Print
Nov 04, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

We are so grateful for your kind words and recommendation, Barbara! We appreciate you taking the time to leave us your feedback and we will look forward to seeing you next time here at Summit Automotive!

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