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Summit Automotive Chrysler Dodge Jeep RAM - Service Center

Fond Du Lac, WI

4.7
557 Reviews

557 Reviews of Summit Automotive Chrysler Dodge Jeep RAM - Service Center

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January 04, 2023

Paid for a new backup camera to be instaleld. It already intermittanly is not working again within weeks. Have to come back for piece that was damaged during repair (dealer is covering this cos More

by j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Randell
Jan 04, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

We're sorry to hear about your experience with our team. We strive to get it right on the first try every time and we thank you for your patience while we correct this issue. We thank you for your feedback to pass along to our team and will work to improve our service.

January 04, 2023

I enjoy coming to Summit Automotive. You are very helpful with no pressure. Very informative and convenient customer service. Geoff, Mary and Elaina are awesome! Brock is a good one More

by pkuzio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Boettcher, Mary Randell
Jan 05, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for your kind words about our team! We really enjoy seeing their smiling faces every day and it warms our heart that you have a great experience with them, too! Please don't hesitate to reach out if you need anything!

January 03, 2023

Guys were very helpful. They made sure I knew everything about the verhicle I was looking at. The process was smooth and painless, Quickest closing I've ever had at a car de More

by jhockers52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Zerbel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Choby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Wasieleski
Jan 03, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for your awesome review of our team and your experience with Brad, Colin and Joel! Our team had a great time helping with your new vehicle - please reach out to us if you need anything!

December 30, 2022

Geoff and Mary from the service department were very professional and helped me out with all my needs. More

by cschmehil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Randell
Jan 02, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you so much for your great review! Our service team really appreciates the feedback. We can't wait to help you again!

December 29, 2022

Clean despite that the full lounge area that had standing room only at one point. More

by FTP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts guy not listed.
Dec 29, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for your feedback on your experience with our team! We strive to offer a comfortable experience for all our guests and are taking your feedback to heart! We'll work with our team to ensure your next visit is even better!

December 20, 2022

The service I received was very good everybody I work with their was real professional and courteous. More

by cschmehil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Randell
Dec 20, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you so much for your 5 star review! Our team truly appreciates knowing how good of a job they are doing. We look forward to next time.

December 19, 2022

Very friendly and helpful with customers. Needed an oil change and was in and out in no time. They even provided me with quotes for new tires and scheduled that appointment for me. More

by rick.patton777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Randell
Dec 19, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

We're so happy to have the opportunity to help with all your vehicle needs and we're looking forward to seeing you next time! Thank you for your great feedback about our team!

December 19, 2022

Jace was very helpful. I had a tire that kept loosing air and my dash kept saying low tire pressure for about 2 weeks. I stopped into Summit. I explained to Jace what wa More

by djhern35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you so much for your fantastic review of Jace and our team! We truly care about our guests here at Summit and we're happy to take a few minutes to make sure you are taken care of and safe on the road. Please come see us again for any of your vehicle needs!

December 18, 2022

I've had my vehicles serviced by Summit for years and couldn't be happier. Their people are professional and polite, the waiting are is always clean, not to mention high quality service at a reasonable More

by scott.raymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Randell
Dec 19, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thanks so much for your review Scott, we love getting feedback about our team and take pride in our customer service. Please get in touch if there is anything else we can do to help!

December 17, 2022

Very good dealer. Had no problem. Everything gose very smooth. I would recommend this to anyone!! More

by dellaschoppe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Krepsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Summit Automotive Chrysler Dodge Jeep Ram responded

We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, we are always here to help!

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