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Summit Automotive Chrysler Dodge Jeep RAM - Service Center

Fond Du Lac, WI

4.7
557 Reviews

557 Reviews of Summit Automotive Chrysler Dodge Jeep RAM - Service Center

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February 10, 2023

They got my vehicle in and serviced in a timely manner, and were polite and good to work with. More

by sieglaff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us this excellent review! Please come back and see us again for any of your vehicle needs!

February 06, 2023

The service was performed on time and efficiently. A ride was provided for me to and from my destinations, which is much appreciated. The personal were friendly and helpful on the terms and conditio More

by joshandjessmarschie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for this excellent review of our service team! We're glad to hear they were able to assist you to the best of our abilities and treat you the way we would want to be treated. We hope you'll continue to visit us with any of your vehicle needs!

February 06, 2023

Service was completed in a reasonable amount of time. Service provided was explained and everything is working as expected. I was made aware of items that may need repairing due to normal wear and tear. More

by dawickert71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave a great review about our team! We are glad to pass along your compliments and hope you'll continue to visit us with any of your vehicle needs!

January 25, 2023

I am glad we finally found out what was wrong with the tire. Thank you. More

by thefarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for reaching out with your feedback - we're glad that our team was able to work with you to get the tire issue resolved! We appreciate you leaving a review and will pass your message along to our team! Please reach out if you need anything!

January 20, 2023

Quick turnaround and detailed explanation of what was done, and what I need to do next. More

by cardboardkid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write a review for our team and share your experience. Jace and our Service Team are awesome and work hard to understand our customer's needs - we're so glad they were able to take care of you and get you options! If you have any questions or need anything, please give us a call!

January 19, 2023

Professional, friendly, prompt, competent personnel. We have all of our service performed at this facility. Always happy with service. More

by bbmj3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Randell, Cole Tramel
Jan 19, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for sharing your review of your experiences with our team! We take pride in knowing our Service team is made up of professionals who truly want to do their best for our customers. We look forward to your next visit - please reach out if you need anything!

January 17, 2023

Always receive good service and will continue to have our vehicles serviced with Summit Automotive. The staff is always pleasant. More

by sschauz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Randell
Jan 17, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you so much for your lovely review! Our service team strives to be helpful, knowledgeable, and easy to work with. We look forward to helping you in the future!

January 10, 2023

Appreciated that I was able to have the oil change and tire rotation in a timely manner. More

by dorisg0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Tramel
Jan 10, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

We appreciate you coming in! Thank you for leaving this positive review for our team - they work hard to keep us all running smoothly! Please come see us again!

January 08, 2023

Summit service department is really well organized and focused on customer satisfaction. I could not be happier with my experience More

by mcgregor2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Randell
Jan 09, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words about our Service Team! One thing we can always depend on is our Service Team to do what is right for our guests and we're so glad you feel the same! Please give us a call if you need anything!

January 05, 2023

I feel they could di a better job of scheduling to get the work done. My vehicle was there for 3.5 weeks before completed and parts were in within 2 days. Maybe leave room in technicians schedules for eme More

by rrainy62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Nyman technician did great job on my vehicle
Jan 05, 2023 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for your feedback on your experience with our Service Team! We truly appreciate earning your business and we're always looking for ways to improve! We strive to do our best with getting any emergency vehicle repairs in to be taken care of as soon as possible for our guests. We'll pass this on to our Service Director and we thank you for giving us this opportunity to improve!

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