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Summit Automotive Chrysler Dodge Jeep RAM - Service Center
Fond Du Lac, WI
549 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Service Communication
549 Reviews of Summit Automotive Chrysler Dodge Jeep RAM - Service Center
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January 20, 2025
The dealership did a great job of figuring out an ongoing issue with my engine. After replacing all the textbook issues required by warranty, the problem wasn't solved but the tech was then able to determine issue with my engine. After replacing all the textbook issues required by warranty, the problem wasn't solved but the tech was then able to determine the engine was bad and through his process of elimination, I had no issues with the cost being fully covered by warranty. While it took longer to define the problem than I hoped, the communication was great and the situation was handled with care and concern! More
by Justine17
Verified Customer
January 07, 2025
Advisors and technician both spoke to me about what was going on with my vehicle. going on with my vehicle. More
by HC
January 07, 2025
Issue should have been covered by Warranty. Transmission failure was fixed by dealership promptly. Could have fought harder for warranty to cover issue. To much red tape and politics. People Transmission failure was fixed by dealership promptly. Could have fought harder for warranty to cover issue. To much red tape and politics. People on phone were friendly and easy to talk to. More
by jeff@haentzefloral.com
Employees Worked With
December 31, 2024
The dealership has done an awesome job with working with us. They have brought a driver 2 us twice since we bought our brand new 2024 Grand Wagoneer. They have done everything they can to help to make the i us. They have brought a driver 2 us twice since we bought our brand new 2024 Grand Wagoneer. They have done everything they can to help to make the issue with our vehicle right. More
by K.tennant
December 05, 2024
Jace is dope. He does quick lube advising really well. I didn’t even mind him singing Creed, Higher, during my visit. Dude can jam! I’ll def be back. He does quick lube advising really well. I didn’t even mind him singing Creed, Higher, during my visit. Dude can jam! I’ll def be back. More
by jessez2525
November 25, 2024
They always take care of any issues or concerns I have or my vehicle needs in a timely manner. my vehicle needs in a timely manner. More
by jchoinski1
November 22, 2024
The dealership gave me prompt, courteous service that I appreciated and will keep in mind. appreciated and will keep in mind. More
by gdtrepanier
November 08, 2024
I have an older vehicle, it required a lot of communication through the whole process, which they provided effortlessly. communication through the whole process, which they provided effortlessly. More
by mlmueller88
November 05, 2024
We’re stll waiting for our two Jeep hats for spending $75K on our jeep Grand Cherokee Summit Reserve… $75K on our jeep Grand Cherokee Summit Reserve… More
by aaamlarson
Employees Worked With
November 02, 2024
We've been customers of Summit for over 10 years now and have never been disappointed have never been disappointed More
by kennedys0
