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Summit Automotive Chrysler Dodge Jeep RAM - Service Center

Fond Du Lac, WI

4.6
542 Reviews
Call Service Center (920) 921-0850

542 Reviews of Summit Automotive Chrysler Dodge Jeep RAM - Service Center

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November 08, 2024

I have an older vehicle, it required a lot of communication through the whole process, which they provided effortlessly. More

by mlmueller88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the great 5 star review! We're so happy our Service team helped you through the whole process. If you ever need anything in the future, you know where to find us.

November 05, 2024

We’re stll waiting for our two Jeep hats for spending $75K on our jeep Grand Cherokee Summit Reserve… More

by aaamlarson
Recommend Dealer
Yes
Employees Worked With
Jace Braun
4.0
This rating includes all reviews, with more weight given to recent reviews.
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November 02, 2024

We've been customers of Summit for over 10 years now and have never been disappointed More

by kennedys0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Brenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Choby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the great review! We appreciate your loyalty of 10 years. Thanks for choosing Summit!

October 21, 2024

Kept in communication all during my service visit about what was found and suggestions to make repairs. More

by genegodawa
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not get his name but he drove the Courtesy vehicle to Enterprise for me twice.
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Oct 22, 2024 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for the great review! We appreciate you choosing our Summit Service team to make sure your vehicle's needs were met. If you need anything in the future you know where to find us.

October 15, 2024

2 visits, over 1k later car is still dead. I can't afford just replacing parts. I'm out of money. More

by glouis2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Hello, we're sorry to hear about your experience. We appreciate you giving Jesse 5 stars! If there's something we can do please let us know as we always aim for 5 stars.

October 04, 2024

I would definitely recommend the service team at Summit Automotive. Our recent visit was seamless. They were very helpful, and repairs were done in a timely manner. More

by love mopars
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for choosing our Service team at Summit! We're happy to hear that your repairs were done in a timely manner. You know where to find us for your next service visit!

October 02, 2024

Prompt service, dealt quickly and efficiently with an issue that came up with a vehicle I recently purchased. Would highly recommend! More

by AA241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for choosing our Service team for your vehicle needs. We're happy to hear Jesse got you taken care of quickly and efficiently. If you need anything in the future you know where to find us!

September 20, 2024

Jesse understood my issue, gave me a quote and got me in right away. Work was done fast and matched what I was quoted. Thanks Jesse! More

by thezbs11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for your recent service visit, we are proud that Jesse was able to get you a quote and repair so quickly! We appreciate your recommendation to others!

September 13, 2024

Went in for an oil change. No wait in the quick lube today, service was excellent as always, 15 min later, oil changed, all fluids topped off and a free carwash as usual. More

by Justine17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jace Braun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Justine, we are so glad you had a great experience today in quick lube, thank you for the 5-star review! We are glad your service was excellent and fast, and we are happy to offer the free complimentary carwash.

September 11, 2024

Very friendly and helpful. I am always treated fairly and they inform me of my wait time. More

by 2smelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Kuitert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Summit Automotive Chrysler Dodge Jeep Ram responded

Thank you for letting us know about your recent service visit, kudos to Geoff and Jesse for treating you fairly, informing you of your wait time, and being friendly and helpful! We are committed to always providing excellent customer service, thank you for letting us know how we did!

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