Summit Automotive Chrysler Dodge Jeep Ram
Fond Du Lac, WI
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Nick H. did an excellent job dealing with us, the dealership took care of the item that needed to be replaced, they also did a good job of checking out the car. dealership took care of the item that needed to be replaced, they also did a good job of checking out the car. More
Great experience, highly recommend. My purchase was smooth and painless even though I was purchasing from out of state. Very easy to work with. Thank you! smooth and painless even though I was purchasing from out of state. Very easy to work with. Thank you! More
Everything went quick and smooth. They didn’t low ball me with the trade-in value of our vehicle. A couple of small issues came up and they made sure to accommodate and make things happen. I would definitel with the trade-in value of our vehicle. A couple of small issues came up and they made sure to accommodate and make things happen. I would definitely recommend summit! Thumbs up for Nick and Char! More
Brock was very helpful and listened to all concerns. He truly cares about his customers and goes the extra mile. We’ve bought two vehicles here and will return again! Thanks Brock for all your help! truly cares about his customers and goes the extra mile. We’ve bought two vehicles here and will return again! Thanks Brock for all your help! More
Great service would recommend friends to buy from this dealership. Easy to deal with. Happy with the car being delivered to us also. Next new truck will most likely come from you guys! dealership. Easy to deal with. Happy with the car being delivered to us also. Next new truck will most likely come from you guys! More
Easy to work with and they were super friendly. I would recommend Ben to anybody. I will be returning to them once we decide to update my wife’s Jeep. recommend Ben to anybody. I will be returning to them once we decide to update my wife’s Jeep. More
Charged for 3 hours of labor to install a trailer receiver hitch and wiring that was completed in 2 hours. When I questioned why I was being charged an extra hour of labor I was told that this servi receiver hitch and wiring that was completed in 2 hours. When I questioned why I was being charged an extra hour of labor I was told that this service normally is billed as 3 hours of labor to complete but I was "lucky" to get a fast technician who has done this service several times and was very good at it. I was than told that had I had another technician I probably would of had to wait the 3 hours for the service to be completed. Mary @ Summit Automative informed me that the benefit to me was the fact that I did not have to wait the 3 hours. I would of rather of had my $80/labor refunded which I feel is fully taking advantage of the customer not to mention fraud for an hour of service that was never done. I will be talking to Chrysler about this situation as I feel you are taking advantage of customers by using your better technicians to complete service based on the work by your slower technicians and charging for labor based on your slower technicians. More
Excellent service . I came in for an oil change and left with 2 new vehicles. I love my salesman. He is the best!! We have brought several vehicles from this dealership. with 2 new vehicles. I love my salesman. He is the best!! We have brought several vehicles from this dealership. More
Everything went fine, our salesman,Ben, made us feel right at home. The vehicle is used but can't find anything wrong with it even after i bought it. Ben gets 5 stars!! right at home. The vehicle is used but can't find anything wrong with it even after i bought it. Ben gets 5 stars!! More
After oil change car was washed. Terrible job. Huge area on both sides was missed. It was" complimentary" so I got what I paid for. Surprised someone didn't look at it and correct it. Will still be area on both sides was missed. It was" complimentary" so I got what I paid for. Surprised someone didn't look at it and correct it. Will still be back for oil change. More