Summit Automotive Chrysler Dodge Jeep Ram

Very satisfied with recent purchase I searched many dealerships in Illinois for a particular vehicle but had no success. I came across an ad from Summit with the exact vehicle I wanted, I searched many dealerships in Illinois for a particular vehicle but had no success. I came across an ad from Summit with the exact vehicle I wanted, in great condition! I completed a contact form on Summit's website and Sean Smith called me the next day. Sean helped secure financing at a competitive rate and was completely on top of the entire process. Sean wasn't available the day I went to see the vehicle (it was his day off and my visit was unexpected), but he coordinated with Chris Olig to help things move forward smoothly. Chris had the vehicle parked in front and ready for a test drive. Again, the vehicle was in great condition, as described in the ad. It was a busy night, but Chris made us feel comfortable and worked with Randy Sabel to get our paperwork pushed through as quickly as possible. It was a great team effort! It turned out that the vehicle only included one key, however, Summit had no problem reimbursing me the cost of duplicating the key, which was not cheap! I definitely recommend this dealership! More

They are nice enough but won't answer emails Got a 2011 Jeep in June. Broke down Sept 2nd and I believe it is the brakes they supposedly replaced. It said new rotors and brakes in the ad. It's b Got a 2011 Jeep in June. Broke down Sept 2nd and I believe it is the brakes they supposedly replaced. It said new rotors and brakes in the ad. It's bad enough that I did not get the Internet price. Got charged about $500 more. And there turns out to be this beyond annoying squeak in the seat that I did not hear in test drive but started almost immediately the next week. Not sure what they did to hide that.. But now after three months of having it, I cannot drive it because it shakes over 40 miles and the brakes make noise and the passenger side wheel was super hot. No one will answer my emails. Surprise. I guess it's time to get serious. More

Fast and Friendly Customer Service I purchased my 2012 Dodge Ram 1500 with the help of Tom Williamson just a couple weeks ago. I felt like I got a great, and competitive deal on the tru I purchased my 2012 Dodge Ram 1500 with the help of Tom Williamson just a couple weeks ago. I felt like I got a great, and competitive deal on the truck and he answered all of my questions and quickly got me all of the information I asked for. Everyone I talked to there was very friendly and personable. I also worked a lot with Randy Sabel for financing my truck. We ran into a slight hick-up with my insurance company and bank and he took the time to email me back and forth and be on and off the phone with me a number of times in only a few hours to make sure everything was taken care of in order for me to pick up my truck the next morning. Excellent customer service and I have already recommended a few friends to go check them out! More

Friendly, helpful, thorough, respectful and good humor We actually were impressed with the whole team, Parker, Ryan and Randy. Our car buying experience was really seamless. At first we really didn't want We actually were impressed with the whole team, Parker, Ryan and Randy. Our car buying experience was really seamless. At first we really didn't want to drive that far, but glad we did, it was worth the trip, and we would definitely not think twice about returning or recommending Summit Automotive to our friends and family. We had a lot of laughs too, we love joviality! More

Great experience and service! Sean was great throughout the entire process. He was very professional and knowledgeable. He was easy to work for and made it happen. I did not feel p Sean was great throughout the entire process. He was very professional and knowledgeable. He was easy to work for and made it happen. I did not feel pressured or uncomfortable at all. I will be recommending Sean and Summit Automotive to anyone I know buying a new or used car! More

Awesome dealership! Everyone at Summit was a pleasure to work with. They were all very friendly, knowledgeable and courteous. I could not have been more satisfied with Everyone at Summit was a pleasure to work with. They were all very friendly, knowledgeable and courteous. I could not have been more satisfied with the entire new car purchasing experience. I highly recommend Summit as the place to go when looking for a new or used vehicle. More

town and country van Had a great experience at summit automotive. Salesmen were very helpful and answered all our questions. I would definitely go back for my next purchas Had a great experience at summit automotive. Salesmen were very helpful and answered all our questions. I would definitely go back for my next purchase. More

It's a Jeep ! Brett treated my wife and myself with respect. He is easy to talk to and not condescending. He answered all our questions. Best vehicle buying experi Brett treated my wife and myself with respect. He is easy to talk to and not condescending. He answered all our questions. Best vehicle buying experience lately. More

Kraig Peterson I went to the Fond du Lac high school today for a promotional event and got the chance to meet and speak with Kraig Peterson. He was professional and I went to the Fond du Lac high school today for a promotional event and got the chance to meet and speak with Kraig Peterson. He was professional and friendly despite a very busy environment. I will definitely go to the dealership after meeting him. Great job Kraig and see you soon. More

The best Dealer to go too. My Wife and I stopped in to look at a Jeep, they were moving some Jeeps around and we were asked if we needed any help and I said we wonted to test dr My Wife and I stopped in to look at a Jeep, they were moving some Jeeps around and we were asked if we needed any help and I said we wonted to test drive one, they just didn't put us in any model, they asked if we wonted a 4 cylinder or v6 or 2 wheel drive or 4,, they wonted to know what we were looking for first, we narrow it down, I told them I was looking at one online the night before, they look ed thru the lot and found the one I was talking about, not just one sales guy but 2, no pressure, they said take it for a drive, we did and came back and bought it , about a hour later we were done... We are very happy with our Jeep , They go out of there way for you and its like one big happy family ,with joking with each other , they could answer ant questions you had. They went over everything on the jeep, they set up my wife's phone to the jeep for her and showed us everything and how it works, More