
Summit Automotive Chrysler Dodge Jeep Ram
Fond Du Lac, WI
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Jeep Grand Cherokee Sales person Brett was very nice, customer focused, easy to talk and work with. His knowledge of the Grand Cherokee was excellent. The visit took a l Sales person Brett was very nice, customer focused, easy to talk and work with. His knowledge of the Grand Cherokee was excellent. The visit took a lot less time than previous visits to other dealerships. Randy, the finance person, was also very efficient. I really like the new Jeep, though it was hard to part with the old one that I had for 8 years and had grown quite fond of. Thanks to Summit and especially Brett for making it a good buying experience! More
Accurate, courtesy, clean I've had our vehicle maintained there since new in 2012. I brought it in for oil change and transmission fluid service. They checked records and rec I've had our vehicle maintained there since new in 2012. I brought it in for oil change and transmission fluid service. They checked records and recommended service and found that our transmission fluid was just changed last year and didn't need changing again. Clean environment and courteous employees More
Excellent Service I was helped right away, they found exactly what I was looking for, and I was helped with excellent customer service. I love my new car and I would re I was helped right away, they found exactly what I was looking for, and I was helped with excellent customer service. I love my new car and I would recommend Summit to anyone! More
Easy schedul;ing and on-time service! I needed service work done on my Jeep, and it was handled smoothly and on-time. My truck was washed when done and the experience was simple and fast I needed service work done on my Jeep, and it was handled smoothly and on-time. My truck was washed when done and the experience was simple and fast. More
Used Car Purchase I worked with Kraig Peterson on the recent purchase of a used car and found his expertise on the product and customer service to be outstanding. I wo I worked with Kraig Peterson on the recent purchase of a used car and found his expertise on the product and customer service to be outstanding. I would recommend Kraig and Summit Automotive to family and friends for their used and new car purchase. More
Oil change and tire rotation Went in for a oil change and tire rotation. He checked my truck all out and showed me things that may need attention. Nice waiting room. Went in for a oil change and tire rotation. He checked my truck all out and showed me things that may need attention. Nice waiting room. More
They did what they said had to be done Work was done in a timely and efficient manner I will take my vehicle there for all of its service and will send other people there also Work was done in a timely and efficient manner I will take my vehicle there for all of its service and will send other people there also More
Warranty repair and oil change I have a 2013 wrangler that needed warranty work on the the top. Part was a 4 day order which left me stuck with the top down, luckily I had a vehicle I have a 2013 wrangler that needed warranty work on the the top. Part was a 4 day order which left me stuck with the top down, luckily I had a vehicle to borrow due to the cold and rainy weather. When I dropped off I pulled in front of the garage door that said on the door to pull up to for service and was told I couldn't park here and had to move it. Went to the counter and the guys behind the counter were great, very helpfully and plesent. I originally brought it in for the warranty repair and asked if they had time to change the oil and rotate the tires and was adevised they would make sure to get it done for me. As I was leaving I said that the coolant was low and was assured that all fluids were checked. I picked up my Jeep and once again the guys behind the counter were very nice. I drove my jeep for the next 2 days and it seemed like the top was louder than normal but passed it off as I was driving a vehicle for the first part of the week with a hard top. Saturday came and I drove in the rain and water was getting in. Came home pulled the top back and found the ropes I used to hold the broken top down were still there causing the side latches not to latch, and found the extra wind noise went away after the ropes were removed and latched properly. Now that I'm not to confident in the work performed I checked the fluids to find that the antifreeze was still low, checked the oil and luckily it was full and appeared new. My confidence in the service provided in my last few visits has steadily dropped. Once again, the counter service is great, but the actions taken for the the service itself is questionable. More
Great service! Our experience was great! We traveled 45 min to see a vehicle & were not disappointed. The vehicle was newly traded but they got it detailed & took ca Our experience was great! We traveled 45 min to see a vehicle & were not disappointed. The vehicle was newly traded but they got it detailed & took care of us! We had 2 young children they included & entertained them! Buying was smooth & easy! Brett & Tim were great to deal with!! More
Excellent Service I started having problems starting my Jeep. I didn't have an appointment but they got me in right away. They replaced the ignition switch that had b I started having problems starting my Jeep. I didn't have an appointment but they got me in right away. They replaced the ignition switch that had been replaced before as part of a recall, at no charge. More