Summit Automotive Chrysler Dodge Jeep Ram

Fabulous Staff Sean and Tim were very knowledgeable and helpful. They never made us feel pressured and took their time explaining everything. We are very satisfied Sean and Tim were very knowledgeable and helpful. They never made us feel pressured and took their time explaining everything. We are very satisfied with our purchase and feel confident that we received a van that was worth the price we paid! More

Very fair prices, excellent inventory, patient staff My experience with Summit was perfect. Their prices were very fair without having to haggle at all. They had the exact car I wanted and it was in pe My experience with Summit was perfect. Their prices were very fair without having to haggle at all. They had the exact car I wanted and it was in perfect condition. They took time to explain everything very well and did not push on the extras after I told them I was ok without... overall, was an excellent experience! More

Great work Thanks for working on repairing the upholstery in my Jeep when it was under warranty. I also appreciate the shuttle service. Summit has always been go Thanks for working on repairing the upholstery in my Jeep when it was under warranty. I also appreciate the shuttle service. Summit has always been good to us. More

Mustang Purchase I'm very happy and satisfied with the variety of Mustangs offered on the pre owned lot. My salesperson, Tom, was patient and allowed me to make the b I'm very happy and satisfied with the variety of Mustangs offered on the pre owned lot. My salesperson, Tom, was patient and allowed me to make the best selection to meet my needs without pressure. I appreciated his time and ability to answer my questions and provide input as necessary. Randy from finance was very personable and efficient. I had a great experience with this dealership. More

Excellent Staff I had an oil change on Saturday, and Geoff got me in quick and was accurate on the wait that I would have. Always great customer service at Summit an I had an oil change on Saturday, and Geoff got me in quick and was accurate on the wait that I would have. Always great customer service at Summit and that's why they are my dealer of choice! More

recall of air bags Everyone very helpful, professional and pleasant. Vehicle done in less than an hour - appreciated vehicle being washed and cleaned inside as well. Everyone very helpful, professional and pleasant. Vehicle done in less than an hour - appreciated vehicle being washed and cleaned inside as well. Appreciated phone call on my cell when vehicle was done as we were still in town then. More

Knowledgeable, very friendly and HONEST Sean was very helpful as was everyone we dealt with. I knew no one there before this and was treated as a long time customer. I would recommend that i Sean was very helpful as was everyone we dealt with. I knew no one there before this and was treated as a long time customer. I would recommend that if you are looking at least give Summit a chance at your business. More

Doesn't stand by their word Bought a 35K truck and they wouldn't budge an inch on price. That's not the worst part tho. Was told that they would" detail it to the nines" by the s Bought a 35K truck and they wouldn't budge an inch on price. That's not the worst part tho. Was told that they would" detail it to the nines" by the sales manager. Went to pick it up a few days later and the mats still had dirt, rocks etc from when we test drove it. Bed of the truck wasn't even opened much less cleaned out. Windows weren't washed found crumbs by the console. Waited an hour for them to detail it again and all that was done was the bed was washed out and the mats were cleaned off. Wasn't too impressed with whatever super slippery substance was on the mats tho. ON MY DRIVE HOME there was a notification that stated tire pressure sensor fault. I had no idea what this was so when I got home I told my husband and he said he would look at it the next day since it was late. Wasn't too impressed when we checked the tire pressure and found that it was extremely low on all four tires. Would have thought that would have been something that was checked before it left their lot but apparently not. Add air and the notification is still there. This is a newer vehicle for me so I'm not familiar with some of the technology. After checking the manual and going to a local dealer it's determined that one of the tire sensors is no longer working. I call the dealership because I was told multiple times by the sales manager that they stand by their vehicles. When I called it was two days after picking up the vehicle. My husband brings it in and from what I was told they actually brought up the fact that I had written a bad review about their service on another site and would NOT stand by their word and fix the sensor. Pretty sad when the VP makes a remark about a review that was calling them out on what they said they would do and what they actually did. More