Summit Automotive Chrysler Dodge Jeep Ram

Purchased new tires, installed fine, delivered new tires with grease and blue substance that was there from the factory on these new tires for me to drive home and clean off myself, very disappointed in thi with grease and blue substance that was there from the factory on these new tires for me to drive home and clean off myself, very disappointed in this service experience. More

Jesse was great and accommodated what I was looking for. Not pushy, just perfect. Once I made up my mind, it was quick and easy to get everything finalized and out the door with my new 2024 Jeep Grand Chero Not pushy, just perfect. Once I made up my mind, it was quick and easy to get everything finalized and out the door with my new 2024 Jeep Grand Cherokee. More

Deal was fine, but since I bought the car and was having it shipped, it was not clear on the shipping. Spending that much money should have clear communication on when the vehicle will be getting to the des it shipped, it was not clear on the shipping. Spending that much money should have clear communication on when the vehicle will be getting to the destination. More

Regarding my sales experience. Summit was able to provide better financing. The salesman, Tommy was too busy with other customers, I rate that experience as barely acceptable. T Summit was able to provide better financing. The salesman, Tommy was too busy with other customers, I rate that experience as barely acceptable. The finance experience was good. There was not proper disclosure of all the aftermarket updates. The lift kit and extra large wheels was not properly disclosed. There were problems with the startup of the vehicle and shaking of steering wheel while driving. I assumed wheels out of balance and purchased extended warranty to mitigate my risk. As it turns out, there was problems with the self leveling pellets in the wheels that was causing much of the problems. Cost me $150 to get corrected. Jeep now rides much better and startup improved. As such, and with my prior experience purchasing vehicles, the best total purchase experience rating I can provide is 6 out of 10. My finance guy was very good but do not remember his name. Overall, I believe I am please with my purchase but believe I may have paid too much given the amount of (non-disclosed) aftermarket upgrades and associated problems. I understand the aftermarket upgrades make the vehicle illegal in the state of Wisc. More

A bit expensive but they did the job and hade good personnel. Nice thay could do a Ram Promaster. personnel. Nice thay could do a Ram Promaster. More

We felt the whole team at Summit did a great job. We hope we can do more business with them in the future. We hope we can do more business with them in the future. More

The experience was simple and fast. The people I worked with were professional and knowledgeable. The people I worked with were professional and knowledgeable. More

Technician screwed up oil change. My wife drove car home pumping oil out the whole way. All Summit offered was a free oil change instead of something in writing to back if there is an My wife drove car home pumping oil out the whole way. All Summit offered was a free oil change instead of something in writing to back if there is an issue with our Jeep engine in the future. Very dissatisfied. More

Everyone that I’ve worked with at this dealership have had taken care of me they’re 100% had taken care of me they’re 100% More

Excellent staff with no pressure to buy! Extremely happy with the purchase of our Jeep Grand Cherokee! Extremely happy with the purchase of our Jeep Grand Cherokee! More