Sulphur Springs Chrysler Dodge Jeep RAM

Happier than ever w/the outcome! Really wasn't expecting to actually buy a new vehicle (just bought a new one in August 2017! Turns out after looking... they had exactly what I wanted Really wasn't expecting to actually buy a new vehicle (just bought a new one in August 2017! Turns out after looking... they had exactly what I wanted (2019 Jeep Grand Cherokee)! Put in a request for more information on Saturday after closing & by Monday (3/18/19) morning JOSH was texting (unlike most salesmen... he actually remembered us)! Unexpectedly... they gave us payoff on my Jeep Cherokee & at that point... it was game on! By 3/20/19... we drove off w/our 2019 Grand Cherokee! I couldn't have asked for a smoother transaction... painless even, didn't think we could have asked for a better buying experience after buying the first one but, they showed us! There is a reason I went back to Josh... and will continue to go back! He is truly what a salesmen should be & gives salesmen a great name, I know a few that could learn a thing or 2 from him! Actually works for his people & and not so much about the bottom dollar! My husband can give even the best a run for their... and bless Josh's heart, he takes it w/a smile! Also, Marcia in Finance ... we basically told her my husband was the devil & I have never seen a more honest and upfront Finance person! All around GREAT SERVICE and GREAT Experience!! Thank you again!! More

Very pleased with the outcome! My husband got in contact with salesman Lewis Harrison about a SUV, made the drive and was immediately welcomed, best place to get a vehicle! My husband got in contact with salesman Lewis Harrison about a SUV, made the drive and was immediately welcomed, best place to get a vehicle! More

New truck! The entire process was painless. Easy from start to finish! Highly recommend! My salesman was very knowledgeable, courteous, friendly and beyond profe The entire process was painless. Easy from start to finish! Highly recommend! My salesman was very knowledgeable, courteous, friendly and beyond professional. The dealership is clean and laid back. No high pressure sales at all! More

An Absolute Amazing Experience We couldn't be more happy with our experience with this dealership and the people we were blessed enough to have help us. My dad researched for a cou We couldn't be more happy with our experience with this dealership and the people we were blessed enough to have help us. My dad researched for a couple of months to find my mom a new vehicle and he happened upon a very nice truck here. He got in contact with Mr. Scott Clement and struck a deal over the phone. My mother and I drove about 4 hours to see the truck and make sure it was a good fit for mom before we finished the deal. Scott was amazing through the whole process. He was so helpful and explained all of the features of the truck and never once pushed us to make a decision. He was a genuine salesman who was there to make sure we got what we wanted, not just to get a check. We then dealt with Mr. Gary Gilbert in the finance department and he was such a pleasure to work with. He was quick and efficient and also another genuine human being. When looking for vehicles in the future, we will definitely be looking here first. We would gladly drive 4 hours to do business here, especially with Mr. Clement and Mr. Gilbert again. More

Illegal! Went in because my seatbelts no longer work correctly on my existing car, that doesn't work with having a carseat. Found a good looking 2017 Jeep with Went in because my seatbelts no longer work correctly on my existing car, that doesn't work with having a carseat. Found a good looking 2017 Jeep with some minor scuffing in the backseat and paint. Miles were way to high for that year model but no one could tell me why. The jeep was also priced to high for what it is worth. Went in to do some paperwork. Can't do the deal, they lowballed my trade in, wanted an extreme amount down on top of the trade. THEY PULLED MY CREDIT 5 TIMES DROPPING IT MASSIVE POINTS! Now NO other dealership is going to work with me it's so low! All this then they can't do it even if we wanted to because my husband is self employed. All this after seeing that we have paid my last car for the past 3 years with no missed payments. NEVER AGAIN!!! More

Best car buying experience EVER!! The sales representative,Josh Hernandez, went above and beyond in helping us purchase a new car. We gave him a price range and what we had in mind.Whe The sales representative,Josh Hernandez, went above and beyond in helping us purchase a new car. We gave him a price range and what we had in mind.When we got there he had a couple of cars picked out, which we loved both and went home with one. He explained the whole process in detail kept his word on the price range and made it a fun experience. He went over all the bells and whistles before driving the car home. EVERYONE there was so much fun. The vibes and atmosphere is so positive and laid back. EVERYONE greets you with a smile. Did I mention I drove an hour and a half to see these guys? Well worth the drive!! More

Painless and positive Needing to replace our 2005 Dodge Ram 2500, I contacted my Son in-law Chris, a journeyman technician at Sulphur Springs Dodge, in Sulphur Springs Texa Needing to replace our 2005 Dodge Ram 2500, I contacted my Son in-law Chris, a journeyman technician at Sulphur Springs Dodge, in Sulphur Springs Texas. Due to their very impressive inventory, sales person Josh Hernandez contacted me immediately with a recommendation perfect for our needs. Making the trip from Denton, we found the truck to be exactly as represented. Josh put the deal together for us in painless and professional fashion. Finance Manager Gary Gilbert arranged fantastic financing on the spot. If your looking to purchase a vehicle avoiding usual high pressure sales and normally painful financing processes this is the place to go! More

Just the truth Last year I worked with the sales staff in purchasing my 2011 Camaro. The service I received from this dealership was outstanding. We had some time be Last year I worked with the sales staff in purchasing my 2011 Camaro. The service I received from this dealership was outstanding. We had some time before we could close the deal. Once I received the funds I sent them the information, next day my Camero was in my driveway delivered to me here in Southern Louisiana. Gary Gilbert was my Sales rep (he is the Finance Guru now) and Miss Halee was my initial contact person. My experience with this crew has been so great I am planning on another purchase this next month. More

was lied to right to my face was told the car was fully inspected there was no leaks and no problems but come to find out after only driving for two weeks I had to change all four was told the car was fully inspected there was no leaks and no problems but come to find out after only driving for two weeks I had to change all four wheel bearings there are two oil leaks and several nuts and bolts missing from the motor I would not recommend this dealership to any one just take the time to drive somewhere else oh and after reporting the problems they will not return any of my calls or texts absolutely the worst dealership I have ever been to !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More