Sulphur Springs Chrysler Dodge Jeep RAM

Although I had bought a brand new Jeep Cherokee from them in 2018 which was a very positive experience in all, that salesman is no longer with this dealership. I may now know why. Because he did his job and in 2018 which was a very positive experience in all, that salesman is no longer with this dealership. I may now know why. Because he did his job and treated everyone as a person and no a sale! Wish I could say the same for Bob Boynton. I was given a voicemail to call back because my vehicle had come up asone they would be willing to buy back. Ok I gave him my info and was told he will call back. I never received a call back and had to call him. He asked for my credit info and would get back with me. This was Saturday, it is now Monday and no call. Needless to say I am making him no money, I am not important. This is horrible customer service practices and l be going to visit my good friend Lewis who actually treats people fairly. More

My experience at Sulphur Springs Dodge. Shon Lewis is a very good salesman, he treats people with respect, he is very knowledgeable about his products, and he is fun to talk with. Overall th Shon Lewis is a very good salesman, he treats people with respect, he is very knowledgeable about his products, and he is fun to talk with. Overall this dealership is the best in town managers are easy to deal with, service department is great. I have bought several vehicles there, and recommend them to my friends More

Satisfaction I traded in two cars and wanted some cash back to pay other bills. They accommodated my request and did more than I expected. This was my second buyin I traded in two cars and wanted some cash back to pay other bills. They accommodated my request and did more than I expected. This was my second buying experience at this dealer. More

Pressure Free Service! I needed to purchase a car for my grandson and Johnene was on top of it. She gave me all the details to the car I needed to know, even the car-fax. Sh I needed to purchase a car for my grandson and Johnene was on top of it. She gave me all the details to the car I needed to know, even the car-fax. She never once pressured me into buying the car right away. She gave me excellent customer service and even followed up with me after the purchase. Karen was very kind to me in finance. She gave me all the details I needed to know about extended warranties and gap. I know that I can call on both of them and they would be eager to help me again. Go see Johnene..the best sales woman I have ever dealt with! Also, the fun atmosphere will for sure lift your spirits! I'm sending friends and family thier way! More

Great Service Employees at the dealership were extremely friendly, helpful, and willing to serve. Painless process and a fair deal. I am very happy with my transact Employees at the dealership were extremely friendly, helpful, and willing to serve. Painless process and a fair deal. I am very happy with my transaction with Blaine, and he worked very hard to get the deal I needed. More

Pissue poor Went there to purchase a vehicle would not honor the price that was on the website low trade-in value and then completely got off of the vehicle that Went there to purchase a vehicle would not honor the price that was on the website low trade-in value and then completely got off of the vehicle that we was looking at and try to get us to purchase a different vehicle that we did not want to look at More

Great place I saw a vehicle at this dealership on Car Gurus. I sent an email to get more information and the salesman was very helpful. It is about a two hour dri I saw a vehicle at this dealership on Car Gurus. I sent an email to get more information and the salesman was very helpful. It is about a two hour drive from where I live but it was well worth it. Everyone at this dealership was very friendly. I wanted to get some additions to the vehicle that would take a few days so I was given a loaner vehicle to drive and when my vehicle was ready they offered to make the two hour drive and bring it to me. My sales guy Bob and Gary the finance manager are awesome! I am glad I came to this dealership. More

Hard working Didn’t think it was possible but they found the exact car we wanted and got us out of the car we were in for exactly how we wanted. The GM Scott was a Didn’t think it was possible but they found the exact car we wanted and got us out of the car we were in for exactly how we wanted. The GM Scott was amazing and Brian Seely didn’t stop working till it was done right. More

True to their word No back and forth haggling, no hidden extra cost. Scott and all of the employees at Sulphur Springs Dodge are very professional and true to their word No back and forth haggling, no hidden extra cost. Scott and all of the employees at Sulphur Springs Dodge are very professional and true to their word. The best car buying experience I ever had. More

Best of the best! Josh was very helpful! We really enjoyed having him help us with finding the perfect car! I recommend him to any buyer! He worked with our budget and Josh was very helpful! We really enjoyed having him help us with finding the perfect car! I recommend him to any buyer! He worked with our budget and got to go home in a brand car. He really loves what he does, and makes sure every customer leaves with a big smile! Thank you once again! We also recommend Marcia Strickland, she is a helpful hand in the process of this new Jeep. She as well worked as hard as she could to fit our budget, and she made it happen. We would not be with what we got if we did not have the help of these two people that love making their customers happy. Thank yall!! More