Sulphur Springs Chrysler Dodge Jeep RAM

Great buying experience After having a less than pleasurable experience at my local dealerships, I found and contacted Josh Hernandez at SS Dodge. This dealership is located After having a less than pleasurable experience at my local dealerships, I found and contacted Josh Hernandez at SS Dodge. This dealership is located 3 1/2 hours away and was the closest dealer that had the vehicle with the options I wanted. I called and requested that we have the deal completed before I drive that distance to purchase the vehicle. Josh was able to evaluate my trade with pictures and other vehicle information as well as getting a rebate that was not listed on the dealers website. Within an hour we had set numbers and I headed out on a road trip. Less that one hour at the dealership and my wife and I were headed back home. The entire team at SS Dodge are kind and very helpful! More

Woman could sell oceanfront property I. AZ ! Melissa picked me up in this new truck ,mine wS dead in the water . We just talked and she showed me gestures she liked I could relate to her becaus Melissa picked me up in this new truck ,mine wS dead in the water . We just talked and she showed me gestures she liked I could relate to her because we both are into horses . She had me sold in less than 5 minutes. More

Terrible Customer Service!! Very disappointed in the customer service! I contacted them interested in purchasing a vehicle and did not really have the time to go in, so I reached Very disappointed in the customer service! I contacted them interested in purchasing a vehicle and did not really have the time to go in, so I reached out to them online. I talked to different people over the phone and through email and none of them ever took the initiative to really help me. I never got a response in the end! Still waiting!! I checked in for updates and initiated sending my documents and initiated the test drive. They never reached out to me for follow ups or updates. After sending my documents I reached out to them twice on separate days and all they told me is they were still waiting to hear back from the bank. I have never heard back from them since!! I'm so glad I never gave them money down to hold anything! I am very disappointed in the service. Oh yeah! And the A/C did not work on the car that we test drove!! More

Great experience Lewis did an excellent job helping me out. I would recommend this dealership to anyone. Got me on my way in no time and very friendly. Lewis did an excellent job helping me out. I would recommend this dealership to anyone. Got me on my way in no time and very friendly. More

3rd time’s the charm We went in looking for a car that worked as it should. Three test drives later and we walk out with a brand new car. We went in looking for a car that worked as it should. Three test drives later and we walk out with a brand new car. More

GREAT EXPERIENCE AS DIFFICULT AS CAR BUYING USUALLY IS, I HAD A GOOD EXPERIENCE, SELLS AND FINANCE STAFF WAS PROFESSIONAL AND THE PROCESS DID NOT TAKE AS LONG AS I WOU AS DIFFICULT AS CAR BUYING USUALLY IS, I HAD A GOOD EXPERIENCE, SELLS AND FINANCE STAFF WAS PROFESSIONAL AND THE PROCESS DID NOT TAKE AS LONG AS I WOULD HAVE IMAGINED OR HAVE SEEN IN THE PAST. THOUGH I WOULD HAVE LIKED TO HAVE SPENT LESS MONEY LIKE EVERYONE I'M SURE WOULD, I GOT A FAIR TRADE IN VALUE FOR MY VEHICLE AND MY FIRST BRAND NEW VEHICLE WAS BOUGHT AT A PRICE I COULD HAVE ONLY DREAMED OF AS I INITIALLY WENT TO LOOK AT AN OLDER MODEL VEHICLE AND NOT A BRAND NEW ONE. I DID NOT FEEL OVERLY PRESSURED INTO GETTING A VEHICLE AND WHEN I NEGOTIATED THE PRICE FOR THE VEHICLE I WANTED I WAS MEET HALFWAY AND MY LOAN WAS EXTENDED TO MATCH MY MONTHLY PAYMENT NEEDS. HANDS DOWN THE BEST EXPERIENCE I HAVE HAD BUYING A VEHICLE. IN THE SERVICE AREA I MET CHRIS BRIEFLY BUT DID NOT SPEAK TO HIM FOR AN EXTENDED AMOUNT OF TIME, HE SEEMED FRIENDLY ENOUGH AND WILL RECEIVE FIVE STARS FOR NOW. More

New Ram 1500 I got an amazing truck for a great price! Josh was very helpful and made everything go smoothly. I'm very happy with it and the service. I got an amazing truck for a great price! Josh was very helpful and made everything go smoothly. I'm very happy with it and the service. More

Good experience Josh got me into the vehicle I wanted quick and easy. The team was flexible as I didn’t have some of the required documentation on hand. I came in p Josh got me into the vehicle I wanted quick and easy. The team was flexible as I didn’t have some of the required documentation on hand. I came in pre approved with a lower rate compared to what Chrysler Finance offered. After deciding to go with my pre approved offer, the price increased. I lost out on finance contengient rebates. Overall, I had a pleasant experience. More

Hassle free Worry Free In all my years of buying cars and working with different dealerships Sulphur springs dodge was the best one. I started searching for good used car th In all my years of buying cars and working with different dealerships Sulphur springs dodge was the best one. I started searching for good used car that would fit into my budget. I came across the car i wanted and went for it. Josh hernandez kept in touch with me and worked hard to get me the best deal for my budget. On arrival Josh came right out and let me test drive the car while doing that he showed me all the nice features and made sure i was comfortable with the vehicle. We went inside finalized the paperwork He had the car detailed and loaded with gas. The whole experience was Hassle and worry free!!! I recommend Josh hernandez to anybody looking for a good deal and salesman that works hard for his customers. Oan: The "PINK" V.I.P stick is a Plus More

Great ease. No pressure. After much prayer, finally searching and narrowing down my choices to two, God showed favor in us being able to afford a newer, more family friendly v After much prayer, finally searching and narrowing down my choices to two, God showed favor in us being able to afford a newer, more family friendly vehicle. Thank you, Josh and Haylee in sales at Sulphur Springs Dodge for making our purchase go so smoothly. It was truly easy! God is good and always provides on His timing! Finally got me a Jeep! More