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Sullivan's Northwest Hills Chevrolet GMC Cadillac
Torrington, CT
649 Reviews
Sullivan's Northwest Hills Dealerships is a family run business with competitive pricing and great customer service! It can be very difficult finding the right car at the right price and choosing a dealer you are comfortable doing business with. Tayloring the needs of each individual customer to ensure an enjoyable (and fun) purchasing experience is our highest priority. Let us show you why so many choose to buy not one, but several vehicles from us. Please stop by in person or visit us 24/7 at www.nwhcars.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 649 reviews
September 01, 2025
All personnel are well-versed in their particular jobs. All questions quickly answered and well understood. All questions quickly answered and well understood. More
by rsv2
August 27, 2025
Excellent experience all around, Vin was very helpful and made the process extremely easy and stress-free. made the process extremely easy and stress-free. More
by dkubow11
August 26, 2025
This is now my third vehicle I have bought from this dealership and it’s always a pleasure going in and sitting with my Main Salesman Vin , He’s always on point on does his best to satisfy my vehicle ne dealership and it’s always a pleasure going in and sitting with my Main Salesman Vin , He’s always on point on does his best to satisfy my vehicle needs More
by Juan Loayza
August 17, 2025
Best truck buying experience ever! Excellent service, Vin was extremely helpful every step of the way. He went above and beyond to meet my needs! Highly recommend! Excellent service, Vin was extremely helpful every step of the way. He went above and beyond to meet my needs! Highly recommend! More
by Erica Robinson
August 04, 2025
Everyone was very helpful and very friendly. We used this dealership in the past and had excellent service. I would highly recommend it. We used this dealership in the past and had excellent service. I would highly recommend it. More
by patriciareynolds23
June 25, 2025
Vin did a great job got me exactly what I wanted and was super fast super fast More
by Paullemaire19
Employees Worked With
June 22, 2025
Sullivan’s NorthWest Hills has been our dealership for a number of years now and they are worth every mile, minute & dollar to do business with! When we were leasing vehicles, all our contracts were smooth number of years now and they are worth every mile, minute & dollar to do business with! When we were leasing vehicles, all our contracts were smooth & easy and the cars were great! When we returned to buying outright, NWH was excellent in acquiring a vehicle with the options we’d looked for & requested. Service on all these vehicles over the years has been exemplary, and body work needed from a few weird accidents, were done right. Our most recent service visit left us needing a loaner vehicle for the day and we were pleasantly surprised to be loaned a brand new Cadillac SUV…sweet ride and a great way to check out Cadillac for a possible purchase in the future. NWH does it right! More
by suesel
Employees Worked With
Other Employees :
The service crew doing oil changes, tire rotations and power train diagnosis
June 17, 2025
Vic was very professional & patient as we bought our 2022 Cadillac. Escalate, the minute I took it for a ride I fell in love. 3 days later it was mine.. Thanks to Vic helping me through the process and getti Cadillac. Escalate, the minute I took it for a ride I fell in love. 3 days later it was mine.. Thanks to Vic helping me through the process and getting a dash cam installed vic suggestion was very helpful. I highly recommend Vic for your next purchase of a vehicle new or used. I will be using this dealership for all my maintenance needs also. Thank you Vic 😊 More
by anabana34
June 06, 2025
It was a breeze purchasing our new sierra from Sullivan. Veronica was very friendly, knowledgeable and is a role model for excellent customer service. 5 stars ⭐️ for the hospitality. Rest of the staff was h Veronica was very friendly, knowledgeable and is a role model for excellent customer service. 5 stars ⭐️ for the hospitality. Rest of the staff was highly professional. Highly recommend Sullivan!! More
by Tirumalachanakya
Employees Worked With
Veronica Vee Bournival
June 04, 2025
Very knowledgeable staff, everyone helped me out getting the vechile that I wanted. It was an easy comfortable process and will use northwest hills again for future cars. the vechile that I wanted. It was an easy comfortable process and will use northwest hills again for future cars. More
by trenton_murphy
