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Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac
Torrington, CT
610 Reviews
Sullivan's Northwest Hills Dealerships is a family run business with competitive pricing and great customer service! It can be very difficult finding the right car at the right price and choosing a dealer you are comfortable doing business with. Tayloring the needs of each individual customer to ensure an enjoyable (and fun) purchasing experience is our highest priority. Let us show you why so many choose to buy not one, but several vehicles from us. Please stop by in person or visit us 24/7 at www.nwhcars.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 610 reviews
December 06, 2010
My husband and I am very happy with our purchase and very satisfied dealing with Paul MacBeth. Paul is very knowledgable and it is a pleasure doing business with him. Paul is very responsible and when he was satisfied dealing with Paul MacBeth. Paul is very knowledgable and it is a pleasure doing business with him. Paul is very responsible and when he was out, he assigned his coworker to help us. We get a speedy service from him and the dealership. Best regards, Amy and Joe Tomas More
by atomas
Employees Worked With
:Paul MacBeth
December 06, 2010
From start to finish Norm Klemonski was great. There was no pressure to buy. Everyone i spoke to was very nice and informitive about any questions i had. I would definently return to the dealership for my n no pressure to buy. Everyone i spoke to was very nice and informitive about any questions i had. I would definently return to the dealership for my next purchase. I would also recomend them to a friend. More
by jmarkh
Employees Worked With
Norm Klemonski
December 01, 2010
I was very pleased with the response I received from Neil when I inquired about a 2011 Yukon denali ovia the internet. I also spoke with Fran Fortin and he and Neil worked out numbers without me even steppi when I inquired about a 2011 Yukon denali ovia the internet. I also spoke with Fran Fortin and he and Neil worked out numbers without me even stepping foot in the dealership. I was impressed and happy since I have two young children and my time is very important. I went in on a Sat., met with Fran and some others to finalize pricing and order my vehicle. Everything went smooth. I didn't feel alot of the gaminess that is usually involved in car sales. Delivery of vehicle was very prompt. Overall, very pleased, would highly recommend! More
by robinm26
Employees Worked With
Fran Fortin, Tim ?, Rick ? Neil ?, Neil Reising
December 01, 2010
Love both Paul and Steve- would highly recommend them for honestly, friendliness and service. They both are upfront and don't pressure you in any way. Paul is very down to earth and really listens to your honestly, friendliness and service. They both are upfront and don't pressure you in any way. Paul is very down to earth and really listens to your concerns before you jump into buying a new vehicle. More
by ninamike
November 20, 2010
Paul was extremely helpful and I would reccommend this dealership to anyone looking for a new or used vehicle as I have already done.I had a couple of problems as far as knowing the electronics in the car dealership to anyone looking for a new or used vehicle as I have already done.I had a couple of problems as far as knowing the electronics in the car and Paul walked me through it. He is a asset to the dealership. More
by Justina Porrini
Employees Worked With
Paul Macbeth
November 18, 2010
Just recently purchased used Jeep- Norm K was great, no pressure sales & very easy to work with. Angelo sales manager took over for Norm & handled delivery for us since Norm was away & he was just as conc pressure sales & very easy to work with. Angelo sales manager took over for Norm & handled delivery for us since Norm was away & he was just as concerned about us being happy with the vehicle & going over all little details of truck's accessories. Had minor glitch with recent brake installation on way home & one phone call to Rich the Service Mgr & he not only offered to put me in a loaner car, they came & towed the Jeep, repaired it quickly and offered to deliver it back to me! I also got a follow up call from Angelo and Norm to be sure the problem was taken care of & that I was happy with the Jeep. Have bought many vehicles new & used in the past & have never had a dealership be so attentive & courteous. My husband owns a Dodge truck & although he didn't purchase it there, we will definitely be using Northwest's service dept for both his truck & my Jeep. Great group of folks! More
by robinandsteve
Employees Worked With
Norm K, Angelo, Rich (svc)
November 14, 2010
I've had two dealings with Northwest Hills. I turned in an out of state lease vehicle, and a couple years later I purchased a used vehicle. My experience the first time just walking into the dealership wa an out of state lease vehicle, and a couple years later I purchased a used vehicle. My experience the first time just walking into the dealership was positive enough that I remembered them when it came time to look for a vehicle. Overall the dealership has a nice but small feel to it. My salesman was very easy to deal with and did not pressure at all. Small gestures like coming in on his day off to deliver my vehicle go a long way in my opinion in this day and age. More
by fabeless
Employees Worked With
Paul Macbeth
November 10, 2010
Very knowledgeable and professional. They took the time to answer all my questions and concerns. A pleasure to do business with. Did not rush the process. Followed up on every question I had. Very straight to answer all my questions and concerns. A pleasure to do business with. Did not rush the process. Followed up on every question I had. Very straight forward negotiation. They both knew the product very well. More
by scuffpipe
Employees Worked With
George Mele Howard Houdimach
November 10, 2010
neil reising, internet sales manager provided quality detail and worked a good price for the car. when i came to the dealership, friendly george mele, sales person added his personal touch. they were a detail and worked a good price for the car. when i came to the dealership, friendly george mele, sales person added his personal touch. they were a great combo of 'numbers and details' (neil) and 'attentive listening' (george). More
by hisdad
Employees Worked With
George Mele , Neil Reising, Neil Reising, George Mele
November 10, 2010
Service is always good at nwh dealership. My car needs are always addressed in a timely manner and for a fair price. I trust this dealership. I have purchased two vehicles from this dealership and will lo are always addressed in a timely manner and for a fair price. I trust this dealership. I have purchased two vehicles from this dealership and will look there first for all my future car needs. I also recommend this dealership to family and friends. More
by Nnrnardo
Employees Worked With
Kevin Sullivan, Hanna (GM service), Kevin Sullivan
