Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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We have recently leased two new cars[our first times doing business with Northwest], one a Caddy, the other a Chevy. The experience was honest, friendly and courteous; the follow-up has been even better doing business with Northwest], one a Caddy, the other a Chevy. The experience was honest, friendly and courteous; the follow-up has been even better! We will never go anywhere else. We'll be getting another Chevy in a few months. Kenneth Rubenstein More
My wife and I were looking to trade an '05 trailblazer for a new tahoe. We had done our research and knew the value of our trade. I have played the car buying game several before and knew what to expect for a new tahoe. We had done our research and knew the value of our trade. I have played the car buying game several before and knew what to expect but we were very motivated to make a purchase if the price was right. I was pleasantly surprised with my experience with northwesthills especially after being treated like a piece of garbage at terryville Chevrolet. From the moment we walked in the door my wife, my children, and I were treated like family. There was very little haggling and we ultimately drove away in a new tahoe ltz. Fran and the whole team were excellent and will have ny business in the future. More
Since the early 1990's, my wife and I have bought or leased 10 vehicles from this dealership or its sister dealership, O'Neill's of Avon. Here is why we keep coming back: terrific customer service a leased 10 vehicles from this dealership or its sister dealership, O'Neill's of Avon. Here is why we keep coming back: terrific customer service and top quality work, lots of GM and Chrysler vehicle choices with competitive prices, and very friendly (helpful!) staff . . . all making for a positive purchasing experience! More
I was especially pleased that everyone Northwest Hills was willing to allow my wife and me to purchase a new car in a way in which we were very comfortable. There was no pressure for us to listen to expl was willing to allow my wife and me to purchase a new car in a way in which we were very comfortable. There was no pressure for us to listen to explanations when we just wanted to look at the cars. The experience was a lot of fun and everyone at Northwest Hills was friendly and helpful. More
Since January 1 we have purchased two new vehicles from Northwest Hills plus had interaction with the service department. Everyone we dealt with was very anxious to be as helpful as possible and were proa Northwest Hills plus had interaction with the service department. Everyone we dealt with was very anxious to be as helpful as possible and were proactive about suggesting things that we perhaps would not have thought of ourselves. We are very pleased with the sales personnel, expecially Norm K., and with the the service manager (Duane?)who was very obviously anxious to secure us as repeat customers. More
Dealer worked hard and fast to find what I wanted. Negotiations were swift and fair. And when only one problem arise , it was fairly handled to my complete satisfaction. Also, help in understanding ho Negotiations were swift and fair. And when only one problem arise , it was fairly handled to my complete satisfaction. Also, help in understanding how to learn the many new features of my new car was excellent. More
Jeff Gladding was an absolute pleasure to work with; helpful, knowledgeable, and trustworthy. Great characteristics for a dealership. He responded to my questions promptly, and on the day I purchased helpful, knowledgeable, and trustworthy. Great characteristics for a dealership. He responded to my questions promptly, and on the day I purchased the car, he took all the time necessary to make sure I had all features operational. I would recommend him totally. More
From the minute my wife and I walked through the door we were greeted by Jim and were not pressured at all about anything. Jim was very helpful in helping us decide what was the best packages to fit our ne were greeted by Jim and were not pressured at all about anything. Jim was very helpful in helping us decide what was the best packages to fit our needs. All in all it was a very pleasent experince to do business with NorthWest Hills dealership. I would recomend them to anybody. More
The service was thorough, and the price was more than fair. We felt very well taken care of. The salesman was very friendly and did not pressure us to buy before we were ready. He took time to researc fair. We felt very well taken care of. The salesman was very friendly and did not pressure us to buy before we were ready. He took time to research answers to our questions about the vehicle history, and was quick to relay information to us. Northwest Hills generously replaced the tires and made sure we had all the tools for tire replacement. We would definitely go back and recommend Northwest Hills to friends. More
All emplyees were extremely friendly and courteous. Fran was exceptionally helpful and knowlegable. He could not do enough to help and inform us. You all made us so comfortable. We will definately return an was exceptionally helpful and knowlegable. He could not do enough to help and inform us. You all made us so comfortable. We will definately return and will definately recommend you to our friends. More