Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac

I purchased a Chevy Volt (fantastic car) from Tim and Jesse yesterday. Both were excellent to deal with. Both conveyed a sense of trust and were low pressure. I would recommend this dealership. Jesse yesterday. Both were excellent to deal with. Both conveyed a sense of trust and were low pressure. I would recommend this dealership. More

Dealing with Fran Fortin and Megan Finn was an extremely pleasant experience. Considering that I am a single woman, they were not the least bit condescending, intimidating or rude (which I have encountered pleasant experience. Considering that I am a single woman, they were not the least bit condescending, intimidating or rude (which I have encountered in the past with other dealerships). They were SO accommodating, patient and just plain nice. AND they found the perfect new car for me immediately. I'm so glad that I decided to go to Torrington to purchase my new Chevy Malibu! More

This was the best overall leasing experience I have ever had. I had requested a quote online and received an email right away. Most of our conversations were online or over the phone. I told the dealersh had. I had requested a quote online and received an email right away. Most of our conversations were online or over the phone. I told the dealership exactly what I wanted (vehicle and payment)and they came through. They actually stuck to the lease payment when it came time to sign. Most dealerships don't do that. Knowing I am from Massachusetts they tried their hardest to make my trips down to Connecticut as little as possible. I would definitely purchase and/or lease another vehicle from Northwest. Everyone one that I dealt with...Don, Howard, Darren,Jim, and of course Fran were knowledgeable,professional,and fun to do business with. Thanks Guys...Love my GMC Terrain!!! More

We searched online and found the Traverse we thought would fit our needs but needed to test drive it. So we stopped in and test drove the traverse that we picked out online and loved the way it drove a would fit our needs but needed to test drive it. So we stopped in and test drove the traverse that we picked out online and loved the way it drove and the space and the options it has. Then we worked out trade in and discounts and decided to purchase the Traverse the transaction we had was very smooth. The only problem was the brakes, on the way home we notice a problem. We brought it in and they turned the rotors. I have to say that I am concerned that it took off some life to the brakes. More

This dealership provides excellent customer service and was willing to work with me to find the vehicle I wanted. I would recommend this dealership because the employees are professional, friendly and will was willing to work with me to find the vehicle I wanted. I would recommend this dealership because the employees are professional, friendly and willing to work with you. More

Ted was very knowledgeable of the autos he showed me and went out of his way to insure I was given the opportunity to try out any vehicle I showed interest in. He was very courteous and was prepared to do went out of his way to insure I was given the opportunity to try out any vehicle I showed interest in. He was very courteous and was prepared to do whatever was needed to see that I was given the chance to sample any vehicle in stock. I also left an item in my trade in and Ted recovered it and mailed it to me. I would deal with this dealership any time and would recommend it to my friends or family. Art Fabrizi More

Paul was very knowledgeable and not pushy. He answered all my questions, and did the best he could to help me finance my car. Everyone was helpful, and was not pushy or anything. all my questions, and did the best he could to help me finance my car. Everyone was helpful, and was not pushy or anything. More

The trade in of our 2004 Ford truck and purchase of the 2008 Toyota truck went very smoothly and quickly. The sale transaction and financing option were handled low key with no pressure. The dealership w 2008 Toyota truck went very smoothly and quickly. The sale transaction and financing option were handled low key with no pressure. The dealership was very accomodating to provide us with a loaner while they got the Toyota prepped for sale. More

My wife and I just purchased a 2012 Caddy-SRX less than 3 weeks ago. Ted Marola did a great job with the transaction and the negotiation was painless. This is the 3rd vehicle that We have purchased from the weeks ago. Ted Marola did a great job with the transaction and the negotiation was painless. This is the 3rd vehicle that We have purchased from the dealership and We are very pleased with the franchise. Service Department has been stellar as well. More

My experience with the dealership was totally enjoyable. My experience with the dealership was totally enjoyable. Anytime I called to ask for information on the car I wanted to purchase I received a court My experience with the dealership was totally enjoyable. Anytime I called to ask for information on the car I wanted to purchase I received a courtious and professional response. I especially was impressed with Don Sager who was very helpful from the time I picked up my car until I drove away and his follow up Later was appreciated More