Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I contacted and visited many dealerships in my search for a new vehicle. I was baited to come to the other dealerships, after being made promises that they would be able to sell me a vehicle at the price an a new vehicle. I was baited to come to the other dealerships, after being made promises that they would be able to sell me a vehicle at the price and payment I wanted. In every case, my meeting with the other dealerships ended in disappointment. If I was told up front that they would try and after trying it didn't work out, I could accept that results but that wasn't the case. When I called the Northwest Hills Dealerships, I was told that it might be possible to meet my expectations. I visited the dealerships and was extremely pleased to find that for every vehicle I test drove, the price and payment was as promised. I had 4 vehicle choices that met with my requirements and in the end purchased a vehicle. I would like to compliment all of the staff I came in contact with. Sales, the Finance and Sales manager and the Owner of the dealership. All made my experience a pleasurable one. Be sure I will recommend others to the Dealerships. Michael Christiana More
John was very accommodating and pleasant while Darren made my buying a used Kia as easy as possible as well as very informative. They made a scary experience feel like the right choice for me...and it ha made my buying a used Kia as easy as possible as well as very informative. They made a scary experience feel like the right choice for me...and it has been ! Am looking forward to future business with both of them. More
This is the 3rd car that I have leased from Northwest Hills and Fran Fortin....and plan to continue to lease all my cars from them in the future.... sincerely, Joe Watson Hills and Fran Fortin....and plan to continue to lease all my cars from them in the future.... sincerely, Joe Watson More
I was very impressed with the professionalism with the staff. They were very helpful and provided us with a very good experience when buy our new car. Fran took the time to walk us through the process o staff. They were very helpful and provided us with a very good experience when buy our new car. Fran took the time to walk us through the process of learning all of the features of the car. He seemed to care that we had a positive buying experience. More
We have recently leased two new cars[our first times doing business with Northwest], one a Caddy, the other a Chevy. The experience was honest, friendly and courteous; the follow-up has been even better doing business with Northwest], one a Caddy, the other a Chevy. The experience was honest, friendly and courteous; the follow-up has been even better! We will never go anywhere else. We'll be getting another Chevy in a few months. Kenneth Rubenstein More
My wife and I were looking to trade an '05 trailblazer for a new tahoe. We had done our research and knew the value of our trade. I have played the car buying game several before and knew what to expect for a new tahoe. We had done our research and knew the value of our trade. I have played the car buying game several before and knew what to expect but we were very motivated to make a purchase if the price was right. I was pleasantly surprised with my experience with northwesthills especially after being treated like a piece of garbage at terryville Chevrolet. From the moment we walked in the door my wife, my children, and I were treated like family. There was very little haggling and we ultimately drove away in a new tahoe ltz. Fran and the whole team were excellent and will have ny business in the future. More
Since the early 1990's, my wife and I have bought or leased 10 vehicles from this dealership or its sister dealership, O'Neill's of Avon. Here is why we keep coming back: terrific customer service a leased 10 vehicles from this dealership or its sister dealership, O'Neill's of Avon. Here is why we keep coming back: terrific customer service and top quality work, lots of GM and Chrysler vehicle choices with competitive prices, and very friendly (helpful!) staff . . . all making for a positive purchasing experience! More
I was especially pleased that everyone Northwest Hills was willing to allow my wife and me to purchase a new car in a way in which we were very comfortable. There was no pressure for us to listen to expl was willing to allow my wife and me to purchase a new car in a way in which we were very comfortable. There was no pressure for us to listen to explanations when we just wanted to look at the cars. The experience was a lot of fun and everyone at Northwest Hills was friendly and helpful. More
Since January 1 we have purchased two new vehicles from Northwest Hills plus had interaction with the service department. Everyone we dealt with was very anxious to be as helpful as possible and were proa Northwest Hills plus had interaction with the service department. Everyone we dealt with was very anxious to be as helpful as possible and were proactive about suggesting things that we perhaps would not have thought of ourselves. We are very pleased with the sales personnel, expecially Norm K., and with the the service manager (Duane?)who was very obviously anxious to secure us as repeat customers. More