Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac

I had a great experience throughout the process. From my first visit through delivery all the people I dealt with where honest, clear, concise, and courteous. I will certainly look for an opportunity to wor first visit through delivery all the people I dealt with where honest, clear, concise, and courteous. I will certainly look for an opportunity to work with the dealership again. More

Northwest Hills has been my dealership of choice for several vehicles. The customer service and quality of workmanship are exemplary. Whether it has been to purchase a vehicle, routine maintenance or several vehicles. The customer service and quality of workmanship are exemplary. Whether it has been to purchase a vehicle, routine maintenance or an out of the ordinary issue, they have always taken care of the situation at hand professionally. I highly recommend working with this dealership for any needs related to a vehicle. The newly renovated building is user friendly as well as shows the pride that this dealership shows in customer service. Thank you to the staff for a job well done! More

Jessie Santiago was very comfortable to work with. He had a pleasant manner and was helpful in finding a truck that fit my needs. He was prompt in providing follow-up information and accomidating to my uniqu a pleasant manner and was helpful in finding a truck that fit my needs. He was prompt in providing follow-up information and accomidating to my unique work schedule. I would/will recommend him to others that are in the market for an automobile. More

Very friendly knowledgable staff helped me on buying my truck. Took care of a couple issues I found with the truck no problem. I will most likely return to purchase my next vehicle truck. Took care of a couple issues I found with the truck no problem. I will most likely return to purchase my next vehicle More

Very pleasant experience, the whole staff was friendly and easy to work with. They made purchasing a used vehicle easy and fast. I would recommend to anyone. and easy to work with. They made purchasing a used vehicle easy and fast. I would recommend to anyone. More

We walked into Northwest Auto and were welcomed to the dealership, not attacked, as we often have experienced when car shopping. The no pressure, calming demeanor of each and every employee we dealt with dealership, not attacked, as we often have experienced when car shopping. The no pressure, calming demeanor of each and every employee we dealt with was enormously appreciated. My son was searching for a car with a very limited budget in mind and we were presented with a few options that fit his criteria. There was little room to negotiate on his part as he had a bottom line, out the door price. We were pleasantly surprised after some concerns on my (his mom's) part, whether his chosen vehicle was a right fit. We were reassured by all that the choice was and will be a great first car for him. This 23 year old young man is "over the moon" thrilled with his 2006 Chevy Equinox. I hope he has many miles of memories and the security of knowing he was sold a very sound and reliable car. Thanks to Dave, Kevin, Tim and Darren who made this such a great experience for both of us! You guys are top-notch! More

Didn't play games- I inquired over the internet that I wanted to buy a white Enclave asap and they followed up, responded to all questions and concerns, and made me want to do business with them. Other c wanted to buy a white Enclave asap and they followed up, responded to all questions and concerns, and made me want to do business with them. Other competitors did everything they could to get me in the store without speaking about the cost of ownership-- probably what folks are taught, but you have to know your customer and this is not what I wanted. They lost a good opportunity to sell a car... and some were local; they lost the opp to service a customer too and this is a bigger deal. Megan and David found me what I wanted and offered me a good price and we went there that day and purchased. David did a great job listening to what we were looking for and realized we were buyers, not just kicking tires. My credit union offered me a nice financing rate and Darren did everything he could to match it- he got me a great rate. Darren educated us on the warranties, but did not try to strong-arm us... it would not have happened and it would have taken away from a perfect car buying experience. Again, he read the customer and was right... Can't say enough; just a great experience. I was in and out of the dealership in less than 3 hours and this included trading in a car through Autotrader.. These guys care and are a class act- if you are going to buy a Chevy, Buick, or a Cadillac, I'd highly recommend calling Dave Paolino and his team at Northwest. Hopefully, I won't have to for a while with my new Enclave. More

Very professional, kind and proficient. Highly recommend if anyone is in the market for a car, Nothwest Hills is the place to shop, ask for David Paolino for your salesmen. if anyone is in the market for a car, Nothwest Hills is the place to shop, ask for David Paolino for your salesmen. More

Jessie and the team went out of their way to make things happen. They were professional, polite and kind and I felt greatly taken care of. happen. They were professional, polite and kind and I felt greatly taken care of. More

We had a very positive experience at Northwest Hills. Upon initially visiting the dealership, we took a car for a test drive. We did not feel like we were being pressured at all after we told our salesp Upon initially visiting the dealership, we took a car for a test drive. We did not feel like we were being pressured at all after we told our salesperson(Jessie)that we still had some looking to do. When we returned to make the purchase, everythng was handled professionally. Jessie and Howard were both extremely helpful and pleasant to deal with. More