Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac

Didn't play games- I inquired over the internet that I wanted to buy a white Enclave asap and they followed up, responded to all questions and concerns, and made me want to do business with them. Other c wanted to buy a white Enclave asap and they followed up, responded to all questions and concerns, and made me want to do business with them. Other competitors did everything they could to get me in the store without speaking about the cost of ownership-- probably what folks are taught, but you have to know your customer and this is not what I wanted. They lost a good opportunity to sell a car... and some were local; they lost the opp to service a customer too and this is a bigger deal. Megan and David found me what I wanted and offered me a good price and we went there that day and purchased. David did a great job listening to what we were looking for and realized we were buyers, not just kicking tires. My credit union offered me a nice financing rate and Darren did everything he could to match it- he got me a great rate. Darren educated us on the warranties, but did not try to strong-arm us... it would not have happened and it would have taken away from a perfect car buying experience. Again, he read the customer and was right... Can't say enough; just a great experience. I was in and out of the dealership in less than 3 hours and this included trading in a car through Autotrader.. These guys care and are a class act- if you are going to buy a Chevy, Buick, or a Cadillac, I'd highly recommend calling Dave Paolino and his team at Northwest. Hopefully, I won't have to for a while with my new Enclave. More

Very professional, kind and proficient. Highly recommend if anyone is in the market for a car, Nothwest Hills is the place to shop, ask for David Paolino for your salesmen. if anyone is in the market for a car, Nothwest Hills is the place to shop, ask for David Paolino for your salesmen. More

Jessie and the team went out of their way to make things happen. They were professional, polite and kind and I felt greatly taken care of. happen. They were professional, polite and kind and I felt greatly taken care of. More

We had a very positive experience at Northwest Hills. Upon initially visiting the dealership, we took a car for a test drive. We did not feel like we were being pressured at all after we told our salesp Upon initially visiting the dealership, we took a car for a test drive. We did not feel like we were being pressured at all after we told our salesperson(Jessie)that we still had some looking to do. When we returned to make the purchase, everythng was handled professionally. Jessie and Howard were both extremely helpful and pleasant to deal with. More

I thoroughly enjoyed my experience and Northwest Hills GMC. Cory was a pleasure to deal with. I will be a repeat customer for sure. I highly recommend this dealership. GMC. Cory was a pleasure to deal with. I will be a repeat customer for sure. I highly recommend this dealership. More

I purchased a Chevy Volt (fantastic car) from Tim and Jesse yesterday. Both were excellent to deal with. Both conveyed a sense of trust and were low pressure. I would recommend this dealership. Jesse yesterday. Both were excellent to deal with. Both conveyed a sense of trust and were low pressure. I would recommend this dealership. More

Dealing with Fran Fortin and Megan Finn was an extremely pleasant experience. Considering that I am a single woman, they were not the least bit condescending, intimidating or rude (which I have encountered pleasant experience. Considering that I am a single woman, they were not the least bit condescending, intimidating or rude (which I have encountered in the past with other dealerships). They were SO accommodating, patient and just plain nice. AND they found the perfect new car for me immediately. I'm so glad that I decided to go to Torrington to purchase my new Chevy Malibu! More

This was the best overall leasing experience I have ever had. I had requested a quote online and received an email right away. Most of our conversations were online or over the phone. I told the dealersh had. I had requested a quote online and received an email right away. Most of our conversations were online or over the phone. I told the dealership exactly what I wanted (vehicle and payment)and they came through. They actually stuck to the lease payment when it came time to sign. Most dealerships don't do that. Knowing I am from Massachusetts they tried their hardest to make my trips down to Connecticut as little as possible. I would definitely purchase and/or lease another vehicle from Northwest. Everyone one that I dealt with...Don, Howard, Darren,Jim, and of course Fran were knowledgeable,professional,and fun to do business with. Thanks Guys...Love my GMC Terrain!!! More

We searched online and found the Traverse we thought would fit our needs but needed to test drive it. So we stopped in and test drove the traverse that we picked out online and loved the way it drove a would fit our needs but needed to test drive it. So we stopped in and test drove the traverse that we picked out online and loved the way it drove and the space and the options it has. Then we worked out trade in and discounts and decided to purchase the Traverse the transaction we had was very smooth. The only problem was the brakes, on the way home we notice a problem. We brought it in and they turned the rotors. I have to say that I am concerned that it took off some life to the brakes. More

This dealership provides excellent customer service and was willing to work with me to find the vehicle I wanted. I would recommend this dealership because the employees are professional, friendly and will was willing to work with me to find the vehicle I wanted. I would recommend this dealership because the employees are professional, friendly and willing to work with you. More