Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Dave was GREAT!. No pressure at all and great financing. With a limited budget he got me just what I needed. The Acadia was in terrific condition. Jessie let me know all about the toys in the Acadia with a With a limited budget he got me just what I needed. The Acadia was in terrific condition. Jessie let me know all about the toys in the Acadia with a smile. Friendly folks all the way around. Go talk and buy! More
Great experience. Quick service and sale. Great response after the sale with minor issues. Jesse was very accommodating and courteous throughout the whole process. Look forward to our next purchase. after the sale with minor issues. Jesse was very accommodating and courteous throughout the whole process. Look forward to our next purchase. More
When I pulled into the parking lot to look at vehicles, within a short time Dave met me in the lot and produced keys to what I wanted to look at. I had a pretty good idea of what I wanted but was really i within a short time Dave met me in the lot and produced keys to what I wanted to look at. I had a pretty good idea of what I wanted but was really in no hurry to purchase. Once I looked at the Terrain, I was pretty much in love! I called Dave the following day and made arrangements to test drive on Saturday. When my husband and I got to the dealership, both vehicles were outside, warming up. Dave was quick to assure me to take the car for as long a test as needed. Although Dave is a relatively new sales person, he was very knowledgable about the Terrain, totally able to answer any questions I could come up with. He was very personable and friendly through out the sale. Howard went the extra mile for me in obtaining the trade in value I wanted on my car. There was no pressure from Darren about any "extras" when I signed the paperwork. I was in and out in about 1/2 hour and on the road with my new vehicle. All in all, it was an easy purchase, made all that much nicer by not being pressured in any way and I found all at the dealership to be very friendly and attentive. More
Cory was excellent! He took the time to explain the entire process and was patient. The purchase of the truck for Ken- my husband- was a HUGE committment. Cory took this seriously - he was patient, e entire process and was patient. The purchase of the truck for Ken- my husband- was a HUGE committment. Cory took this seriously - he was patient, explained all aspects of the sale, took the time to explain all the bells and whistles when we picked up the truck and my husband felt comfortable that Cory was willing to support with any questions he might have. thank you for making this a positive experience! We both look forward to doing business with NW Hills in the future! More
I had a great experience throughout the process. From my first visit through delivery all the people I dealt with where honest, clear, concise, and courteous. I will certainly look for an opportunity to wor first visit through delivery all the people I dealt with where honest, clear, concise, and courteous. I will certainly look for an opportunity to work with the dealership again. More
Northwest Hills has been my dealership of choice for several vehicles. The customer service and quality of workmanship are exemplary. Whether it has been to purchase a vehicle, routine maintenance or several vehicles. The customer service and quality of workmanship are exemplary. Whether it has been to purchase a vehicle, routine maintenance or an out of the ordinary issue, they have always taken care of the situation at hand professionally. I highly recommend working with this dealership for any needs related to a vehicle. The newly renovated building is user friendly as well as shows the pride that this dealership shows in customer service. Thank you to the staff for a job well done! More
Jessie Santiago was very comfortable to work with. He had a pleasant manner and was helpful in finding a truck that fit my needs. He was prompt in providing follow-up information and accomidating to my uniqu a pleasant manner and was helpful in finding a truck that fit my needs. He was prompt in providing follow-up information and accomidating to my unique work schedule. I would/will recommend him to others that are in the market for an automobile. More
Very friendly knowledgable staff helped me on buying my truck. Took care of a couple issues I found with the truck no problem. I will most likely return to purchase my next vehicle truck. Took care of a couple issues I found with the truck no problem. I will most likely return to purchase my next vehicle More
Very pleasant experience, the whole staff was friendly and easy to work with. They made purchasing a used vehicle easy and fast. I would recommend to anyone. and easy to work with. They made purchasing a used vehicle easy and fast. I would recommend to anyone. More
We walked into Northwest Auto and were welcomed to the dealership, not attacked, as we often have experienced when car shopping. The no pressure, calming demeanor of each and every employee we dealt with dealership, not attacked, as we often have experienced when car shopping. The no pressure, calming demeanor of each and every employee we dealt with was enormously appreciated. My son was searching for a car with a very limited budget in mind and we were presented with a few options that fit his criteria. There was little room to negotiate on his part as he had a bottom line, out the door price. We were pleasantly surprised after some concerns on my (his mom's) part, whether his chosen vehicle was a right fit. We were reassured by all that the choice was and will be a great first car for him. This 23 year old young man is "over the moon" thrilled with his 2006 Chevy Equinox. I hope he has many miles of memories and the security of knowing he was sold a very sound and reliable car. Thanks to Dave, Kevin, Tim and Darren who made this such a great experience for both of us! You guys are top-notch! More