Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac

It was an GREAT experience from the phone call about a specific vehicle availability seen on the internet, to delivery of the truck. When I arrived, the truck I inquired about was parked in front for i specific vehicle availability seen on the internet, to delivery of the truck. When I arrived, the truck I inquired about was parked in front for immediate view. After a welcome by David, and a general overview of the truck, a test drive was taken. After expressing interest in the truck, David discussed the warranty program and loan availability. A vehicle appraisal was done and an offer was made, explained in detail.I accepted. As extras, arrangements were made to coat the vehicle and installing a bed liner. When my wife and I picked the truck, everthing was ready, and the paper work was processed clearly. Other available options were explained in detail. Before leaving with the truck, David clearly explained all features of the truck to my wife and I. We left very confident in the vehicle, and very pleased in the whole purcahse process. s More

We were very pleased with the friendly service we received. Dave handled our purchase in a relaxed and efficient manner. We returned to Northwest Hills because our previous experiences had been so received. Dave handled our purchase in a relaxed and efficient manner. We returned to Northwest Hills because our previous experiences had been so positive, with both their sales and service departments. More

We had an exceptionally wonderful experience at Northwest Hills dealership. We chose NWH because of our friendship with Kevin Sullivan and his reputation of quality cars, great service and his commitment to Hills dealership. We chose NWH because of our friendship with Kevin Sullivan and his reputation of quality cars, great service and his commitment to the broader community. He connected us with Jessie Santiago who became our salesperson and helped us find just the right vehicle for our family and our budget. We love our Acadia! Jessie was helpful, friendly, knowledgeable and was so enthusiastic about each step - it was such a pleasurable experience! We have recommended NWH to many of our friends and we will continue to do so. Thanks ever so much. More

Our salesman, David Paolino, was very helpful during the whole process. He made sure that everything was in order so that we were able to pick up the new vehicle when we wanted to. The staff at Northwest Hi whole process. He made sure that everything was in order so that we were able to pick up the new vehicle when we wanted to. The staff at Northwest Hills makes it easy to do business with them. More

I was a customer of Wilson Dodge in Torrington for 30 years. My last 5 vehicles came from Wilsons. Was not happy when they took Dodge away from them. I was driving a 2006 Dodge C/V now with over 200,000 years. My last 5 vehicles came from Wilsons. Was not happy when they took Dodge away from them. I was driving a 2006 Dodge C/V now with over 200,000 miles and was looking for a new vehicle. I normally put 200,000 miles on a vehicle every five years. I drove in your dealership and met Paul. That was the first good thing. Told him what I wanted. Well I got exactly what I wanted with out any pressure, with out and get this get that or something different. He went over everything in the vehicle and took care of my every request.. Second thing is my new 2012 C/V is fantastic! I could not ask for more. Third,two things, looking good service through the future, which I have gotten twice going into the dealership, with a nice return phone call to make sure I was happy, and last but very important, I hope that Paul is still there when I go to get my next C/V in the future. More

Dave was GREAT!. No pressure at all and great financing. With a limited budget he got me just what I needed. The Acadia was in terrific condition. Jessie let me know all about the toys in the Acadia with a With a limited budget he got me just what I needed. The Acadia was in terrific condition. Jessie let me know all about the toys in the Acadia with a smile. Friendly folks all the way around. Go talk and buy! More

Great experience. Quick service and sale. Great response after the sale with minor issues. Jesse was very accommodating and courteous throughout the whole process. Look forward to our next purchase. after the sale with minor issues. Jesse was very accommodating and courteous throughout the whole process. Look forward to our next purchase. More

When I pulled into the parking lot to look at vehicles, within a short time Dave met me in the lot and produced keys to what I wanted to look at. I had a pretty good idea of what I wanted but was really i within a short time Dave met me in the lot and produced keys to what I wanted to look at. I had a pretty good idea of what I wanted but was really in no hurry to purchase. Once I looked at the Terrain, I was pretty much in love! I called Dave the following day and made arrangements to test drive on Saturday. When my husband and I got to the dealership, both vehicles were outside, warming up. Dave was quick to assure me to take the car for as long a test as needed. Although Dave is a relatively new sales person, he was very knowledgable about the Terrain, totally able to answer any questions I could come up with. He was very personable and friendly through out the sale. Howard went the extra mile for me in obtaining the trade in value I wanted on my car. There was no pressure from Darren about any "extras" when I signed the paperwork. I was in and out in about 1/2 hour and on the road with my new vehicle. All in all, it was an easy purchase, made all that much nicer by not being pressured in any way and I found all at the dealership to be very friendly and attentive. More

Cory was excellent! He took the time to explain the entire process and was patient. The purchase of the truck for Ken- my husband- was a HUGE committment. Cory took this seriously - he was patient, e entire process and was patient. The purchase of the truck for Ken- my husband- was a HUGE committment. Cory took this seriously - he was patient, explained all aspects of the sale, took the time to explain all the bells and whistles when we picked up the truck and my husband felt comfortable that Cory was willing to support with any questions he might have. thank you for making this a positive experience! We both look forward to doing business with NW Hills in the future! More

I had a great experience throughout the process. From my first visit through delivery all the people I dealt with where honest, clear, concise, and courteous. I will certainly look for an opportunity to wor first visit through delivery all the people I dealt with where honest, clear, concise, and courteous. I will certainly look for an opportunity to work with the dealership again. More