Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Needed a new family car. Saw a Chevy Traverse on the website and inquired about vehicle. Was responded back very quickly and set up a test drive. Vin was very professional, explained our situation and website and inquired about vehicle. Was responded back very quickly and set up a test drive. Vin was very professional, explained our situation and he worked with us to get the car we wanted at the payments we needed. Very happy and would recommend to anyone who needs a new vehicle. More
NWH Dealership has been where my wife and I have purchased our last two cars for my wife. We have been very satisfied with our service and treatment by the sales and service department and I would r purchased our last two cars for my wife. We have been very satisfied with our service and treatment by the sales and service department and I would recomend this location to freinds and family looking for a new vehicle. Philip M. and Deborah S. Clark More
We were very impressed with the professionalism, yet friendliness, of both Vin And Darren. They both worked very hard to get us a loan to buy a much needed car. We were able to buy a car that satisfied friendliness, of both Vin And Darren. They both worked very hard to get us a loan to buy a much needed car. We were able to buy a car that satisfied both of our wants and needs for a very great price. I would not hesitate to recommend Northwest Hills dealership to anyone in the market for a car, new or used. They were helpful, answering all of our, many questions, thoroughly. On the day that we finalized the purchase, everything went smoothly. Thanks to both of them, and their diligent work, we are now the proud owners of a beautiful Cadillac CTS. We would definitely return to Northwest Hills for future purchases. More
Vin was exceptional in his professionalism, knowledge of the vehile and in his concern for me, to get me excatly what I wanted and to ensure my complete satisfaction. The time, effort and patience on his p the vehile and in his concern for me, to get me excatly what I wanted and to ensure my complete satisfaction. The time, effort and patience on his part, plus the right price sealed a deal on a new 2014 Buick Regal. I wanted to write this evaluation because my intital experience with your dealership was not as positive, when I had to bring in my 2007 Buick Luceren in for service. Eventually things met with my satisfaction but it took awhile for all to work out. This experience with the purchase of my new car was a completely different experience from the beginning and so I am now a satisfied customer and can easily recommend your dealership to others. Thanks Vin and also Brian from service for working with me and making me a new satisfied customer of your dealership. Fr. Ronald Gliatta More
Our purchase of a 2014 Cadillac XTS at Sullivan's Northwest Hills Dealership was our best car-buying experience over many years. Our Sales Consultant, Vin Kjersgaard, was exceptionally knowledgeab Northwest Hills Dealership was our best car-buying experience over many years. Our Sales Consultant, Vin Kjersgaard, was exceptionally knowledgeable, efficient, conscientious and a pleasure to deal with. More
Once again, a wonderful overall experience. Tremendously friendly atmosphere. Jessie is wonderful to work with. We trust the dealership and enjoy the no hassle style. friendly atmosphere. Jessie is wonderful to work with. We trust the dealership and enjoy the no hassle style. More
Jessie was a very straight forward and respectful sales representative. He was able to give me a fair price on a great car. I would absolutely recommend Jessie to deal with a friend who is looking to pur representative. He was able to give me a fair price on a great car. I would absolutely recommend Jessie to deal with a friend who is looking to purchase a new car. More
I saw an ad on the Internet for a used 2003 tahoe. When I arrived at the dealership I was greeted by Vin. He took me out to the lot to look at the truck and then a test ride. After explaining my situation to arrived at the dealership I was greeted by Vin. He took me out to the lot to look at the truck and then a test ride. After explaining my situation to him he took all my info as well as my co-signer and went to work on my deal. It came to light that there were a few complications and Rob then went to work on getting my loan approved with a different bank then the original bank we started with. Over all I was pleased with there service and willingness to help get my deal done. I think it would have been nice had the service dept not charged me almost ten dollars so that I could have a second key for the truck made when I picked it up and found that there was only one key for it. Although I felt a bit better when Vin told me that I could bring the truck back to have the rug cleaned up more free of charge. More
Good guy very friendly good experience at dealership truck had some brake issues but they fixed for free and it appreciate that plus the wash of truck truck had some brake issues but they fixed for free and it appreciate that plus the wash of truck More
From the moment I sent an on-line inquiry regarding the GMC Acadia, Northwest Hills was responsive. In particular, Vin Kjersgaard called me on his day off to schedule an appointment with me. When my wife GMC Acadia, Northwest Hills was responsive. In particular, Vin Kjersgaard called me on his day off to schedule an appointment with me. When my wife and I arrived, Vin was in a meeting, but his colleague, David Paolino, greeted us and spent over 45 minutes of his time going over the vehicle and taking us on a test drive. When we came back, we were offered coffee and sat down with Vin and subsequently agreed on a price which we felt comfortable with. We noted a couple of items that needed to be addressed and Vin was quick to resolve them without fuss. The week of pick-up was disrupted several times due to weather and circumstances but all the while Vin ensured that the vehicle was clean and ready for delivery. When we arrived for pick-up, Vin spent about 1 1/2 hours patiently going over all the features of the vehicle again, even helping us set up our On-Star account and Bluetooth for our phones. He then gave us a tour of the entire facility, introducing us to key members of the service team. The day after pick-up we thought of and noticed a couple items that had been overlooked (after all, buying a car is not something we do frequently). But, after I called Vin and discussed it with him, he was quick to respond to our satisfaction. Throughout the process, Vin was knowledgeable, friendly, responsive, and not pushy. I would be proud to recommend him. More