Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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great people to do business with We had a very good experience with Vin and the team. Vin was extremely personable,knowledgeable and efficient. Buying a vehicle doesn't have to be str We had a very good experience with Vin and the team. Vin was extremely personable,knowledgeable and efficient. Buying a vehicle doesn't have to be stressful if you deal with terrific sales people!We appreciated Vin's expertise and the fact that he didn't "hard sell " us. We were really pleased to buy our car with these wonderful folks. More
Internet Purchase of Infiniti QX56 Recently I purchased an used Infiniti QX56 from Sullivan’s Northwest Hills Dealerships via Internet and got it shipped to me in Charlotte, NC. Upon po Recently I purchased an used Infiniti QX56 from Sullivan’s Northwest Hills Dealerships via Internet and got it shipped to me in Charlotte, NC. Upon possession of the vehicle, it had some minor issues that was not expected. Once contacted, Mr Kevin Sullivan called me directly and took care of the matter promptly to my satisfaction. He was very courteous and professional. Thank you for standing behind what you sell...! More
Friendly service, no hard sell I had a great experience with Vin at Northwest Hills. He was very knowledgable and helpful and didn't give me a hard sell. The first time I went in I had a great experience with Vin at Northwest Hills. He was very knowledgable and helpful and didn't give me a hard sell. The first time I went in he asked the manager to meet me too and again no hard sell. Vin was a pleasure to deal with and even followed up afterwards by sending me some instructional videos. I would recommend Northwest Hills and Vin More
Great dealership Everyone at the dealership was very friendly and helpful. Great customer service and great price for the car. Vin made sure we understood everything a Everyone at the dealership was very friendly and helpful. Great customer service and great price for the car. Vin made sure we understood everything and answered any questions we had. Very happy with my purchase, would recommend. More
Professional Consultant, Exemplary Service! A car purchase does not rate high on my excitability factor. I loved my Jeep and making the decision to purchase a new one was not an easy one for me A car purchase does not rate high on my excitability factor. I loved my Jeep and making the decision to purchase a new one was not an easy one for me. I started the process by securing my own financing and narrowing down my options. I scoured over multiple dealers' inventory and selected two that had what I was looking for. Dave Paolino responded to my general inquiry regarding inventory promptly and after business hours. The original vehicle I was interested in was sold before I made it in. After a few emails Dave and I set up a meeting. I arrived 15 minutes early and Dave was preparing for our meeting by pulling a vehicle to the front. The 2012 Jeep Liberty was love at first sight. I test drove that and another just to be certain. Dave hit the nail one the head with his first selection for me. He was a good jockey during negotiation and thought outside of the box to reach a mutually beneficial platform. He even suggested I try their financing options believing they could beat my rates. I did and they did! For these reasons I found Dave to be professional and competent. What earns him exemplary status however was his diligence and commitment to follow through when faced with adversity. It's a real testament to his character. It took a week longer than anticipated to get into my vehicle. I had no option but understanding because Dave proactively checked in daily until I was in my vehicle. I work hard to earn a living and I prefer to support local businesses and hard working individuals. In summary I love my new Jeep and I would highly recommend Dave to anyone purchasing a new or used vehicle. More
Excellent dealership David, Howard and Darren were excellent to work with. It was a great experience , they were pleasant, helpful and above all not pushy! They allowed David, Howard and Darren were excellent to work with. It was a great experience , they were pleasant, helpful and above all not pushy! They allowed my husband and I to take our time for making our decision yet being extremely helpful. I would recommend to my family and friends to ask for David when shopping for a vehicle and recommend Nortwest Hills dealership. I love my new Lacrosse Buick! Thank you David, Howard and Darren ! More
Above and beyond my expectations! I cannot believe how amazing the people are at Northwest Hills! They are so kind and professional! Dave worked so hard with me to get me into the car I cannot believe how amazing the people are at Northwest Hills! They are so kind and professional! Dave worked so hard with me to get me into the car I wanted, and he genuinely cared! I couldn't have asked for better customer service. I live an hour and 45 minutes away from Northwest hills, and it was definitely worth the drive. I would gladly do business at NorthWest Hills any day, and I will definitely more than likely look to them again! Thank you to Dave and everyone else that helped make my purchase possible, you guys are the best at what you do! More
Cadillac CTS I was very happy with the customer service I received at Northwest Hills. Vin was very knowledgeable in regards to the Cadillac I decided to lease. He I was very happy with the customer service I received at Northwest Hills. Vin was very knowledgeable in regards to the Cadillac I decided to lease. He went over all the options & emailed me video instructions in case I needed them in the future. I would definitely recommend Northwest Hills to my family and friends. I am very satisfied customer. Thanks, Karen Marino More
GMC Acadia at Northwest Hills Dave at NW Hills was very patient and professional during our purchasing experience. We visited a couple other GMC dealers during our experience and w Dave at NW Hills was very patient and professional during our purchasing experience. We visited a couple other GMC dealers during our experience and were less than impressed by them. We continued to return to Dave at NW Hills due to his professionalism, curtesy and patience. We were very happy with our experience. More
Great experience Everyone was professional, friendly and easy to work with. I would recommend the NW Hills GMC dealership to others. Dave Paolino was terrific. L Everyone was professional, friendly and easy to work with. I would recommend the NW Hills GMC dealership to others. Dave Paolino was terrific. Lois Taylor More