Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac

Exceptional Purchase Experience - 2015 CTS VSport Absolutely an exceptional experience with Dave and Howard in sales and wow, what a phenomenal car! If you like great driving cars, check out the new Absolutely an exceptional experience with Dave and Howard in sales and wow, what a phenomenal car! If you like great driving cars, check out the new CTS and ATS. Seriously! This is the second vehicle that I purchased from NWH and cannot say enough good things about the staff or the car. In July, Pat in service gave me a loaner CTS while my truck was in for service. It all started with Pat! I thought it was an interesting car and considered buying a new one. I never thought I would be interested in a Cadillac, or anything other than a German car. I did a lot of research and saw that all of the reviews, including the Consumer Reports video review (search for it), raved about this car's ride, handling and power. They said it was hands down better than a BMW or Mercedes! I therefore knew what to expect, or so I thought... This car far exceeds my expectations. It is exceptional! Dave Paolino worked with me on configuring and ordering the car. Dave is a a great guy, reserved but friendly. He has a great attitude and listened to what I was looking for. I enjoyed the ordering process while Dave kept me calm with his subtle sense of humor while waiting for the car to be built. It would be an understatement to say I was anxious. Prior to deciding on NWH I checked out several other dealerships including BMW and Porsche but decided I wanted to do business with Dave - somebody I felt comfortable with and liked. I would definitely buy another car or truck from Dave and NWH. Kudos to Dave, Howard, Pat and the staff at NWH. These guys get a 10 in my book. More

2015 Acadia Purchase I contacted a few dealers for a competitive quote on lease and purchase. Vin contacted me immediately and also (more importantly) went to work. I wa I contacted a few dealers for a competitive quote on lease and purchase. Vin contacted me immediately and also (more importantly) went to work. I was quite clear in what I wanted and how I could get things done. Vin met my needs each step of the way and won my business. I will work with him again if given the need. More

Silvarado Purchase Vin was a very professional salesman. He did not pressure us at anytime. Vin was knowledgeable and friendly. He made our purchase go smoothly. I would Vin was a very professional salesman. He did not pressure us at anytime. Vin was knowledgeable and friendly. He made our purchase go smoothly. I would definitely recommend Northwest Hills and Vin to family and friends in the market for a new/used vehicle. More

Great dealership to work with (both sales & service) Nothing but good things to say about my experience with Northwest Hills I worked with Vin Kjersgaard in sales to get a new truck for myself and a lea Nothing but good things to say about my experience with Northwest Hills I worked with Vin Kjersgaard in sales to get a new truck for myself and a leased Malibu for my mother. He found both of us the exact cars we wanted (they weren't on the lot) for the best prices (I shopped around). Regarding my mother's lease, he made us aware of an incentive other dealers hadn't saving her more money. I had an equally good experience with the service dept. (Laura service manager). Had some upgrades installed and some minor issues addressed with no issues. Very professional staff all around. I highly recommend Northwest Hills and will purchase my next vehicle there. Noel D. More

"Great experience in purchasing my certified used truck!" Had a great experience purchasing my certified used truck from Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac. Vin Kjersgaard was quick to fi Had a great experience purchasing my certified used truck from Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac. Vin Kjersgaard was quick to find me exactly what i was looking for and was very fair in agreeing on a price. Overall he made my buying experience go easy and got me what i wanted. would have to say i had a great experience at northwest hills and will use them in the future. More

Very good experience in purchasing a used vehicle Vin was great. Not pushy. Informative, personable and well organized. The only thing i would have liked to see that i didn't was a more thoughtful Vin was great. Not pushy. Informative, personable and well organized. The only thing i would have liked to see that i didn't was a more thoughtful disclosure of the AS-IS purchase. I learned this as I handed over the check. I had assumed a minimum 30-day warranted. More

An amazing experience! I had never dealt with or even been to Sullivan's Northwest Hills Dealership. but let me tell you, from the moment that I met Brian Kirk and he intro I had never dealt with or even been to Sullivan's Northwest Hills Dealership. but let me tell you, from the moment that I met Brian Kirk and he introduced me to Jessie Santiago, I knew that I was in for a great experience. Warm friendly environment was surpassed by the feeling from these two gentlemen that I was at home here. Brian was most accommodating and Jessie immediately made me feel that they both were there to serve my needs. Jessie's approach was friendly and informative without being overbearing. Every step in the process was explained completely and easier than I had ever experienced before. I would recommend this dealership and these two guys to work with to anyone who is even thinking about a new vehicle. More

2011 Chevy Equinox - Very satisfied customer I recently purchased a slightly used 2011 Equinox, through the assistance of Vin Kjersgaard. Overall I must say I could not be happier with both the I recently purchased a slightly used 2011 Equinox, through the assistance of Vin Kjersgaard. Overall I must say I could not be happier with both the Vehicle & the services NWH has provided. Vin was absolute with ANY help he could provide. They have delivered an impecable vehicle and in my opinion they hold an impecable reputation. Most important to me was the ability to stand up to what they had promised....The Salesman I delt with was Vin K. & I felt he was very open, honest and fair throughout the purchase. Taking the time to show us alternate vehicles (from other dealers) within a 50-75 mile radius to prove that in fact NWH DID have the best deal out there. I had a rental car when I showed up, and they were nice enough to allow me to leave it with them....I left in a new car & they returned my rental the following day. Again, I would recommend these guys to my own Mother, they work quickly, help you find only what you are looking for, & based on my experience...offer one of the best deals around (including price & service) More

Excellent Service & Quick This is my third purchase and this was the quickest and most efficient. Jessie was very easy to deal with and very good with communication. Excellent This is my third purchase and this was the quickest and most efficient. Jessie was very easy to deal with and very good with communication. Excellent experience . More

2010 Acadia - problem I bought my 2010 Acadia from Sullivan's new. I have had it in there two times to fix steering problems. I lost the ability to steer Wednesday on Rte I bought my 2010 Acadia from Sullivan's new. I have had it in there two times to fix steering problems. I lost the ability to steer Wednesday on Rte 44 in traffic. Thank god no one was hurt. GMC is aware there is a problem ( it is all over the internet) and not willing to fix it, but what is making matters worse is the dealership is aware and says "it is not covered " What happened to standing by your product? Unacceptable to have a woman, a wife, a mother driving her car and completely losing the ability to steer in traffic. I will no longer recommend GMC Acadia to anyone nor the dealership until they can stand by their product. cc: Better Business / Facebook and twitter More