Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Very good experience in purchasing a used vehicle Vin was great. Not pushy. Informative, personable and well organized. The only thing i would have liked to see that i didn't was a more thoughtful Vin was great. Not pushy. Informative, personable and well organized. The only thing i would have liked to see that i didn't was a more thoughtful disclosure of the AS-IS purchase. I learned this as I handed over the check. I had assumed a minimum 30-day warranted. More
An amazing experience! I had never dealt with or even been to Sullivan's Northwest Hills Dealership. but let me tell you, from the moment that I met Brian Kirk and he intro I had never dealt with or even been to Sullivan's Northwest Hills Dealership. but let me tell you, from the moment that I met Brian Kirk and he introduced me to Jessie Santiago, I knew that I was in for a great experience. Warm friendly environment was surpassed by the feeling from these two gentlemen that I was at home here. Brian was most accommodating and Jessie immediately made me feel that they both were there to serve my needs. Jessie's approach was friendly and informative without being overbearing. Every step in the process was explained completely and easier than I had ever experienced before. I would recommend this dealership and these two guys to work with to anyone who is even thinking about a new vehicle. More
2011 Chevy Equinox - Very satisfied customer I recently purchased a slightly used 2011 Equinox, through the assistance of Vin Kjersgaard. Overall I must say I could not be happier with both the I recently purchased a slightly used 2011 Equinox, through the assistance of Vin Kjersgaard. Overall I must say I could not be happier with both the Vehicle & the services NWH has provided. Vin was absolute with ANY help he could provide. They have delivered an impecable vehicle and in my opinion they hold an impecable reputation. Most important to me was the ability to stand up to what they had promised....The Salesman I delt with was Vin K. & I felt he was very open, honest and fair throughout the purchase. Taking the time to show us alternate vehicles (from other dealers) within a 50-75 mile radius to prove that in fact NWH DID have the best deal out there. I had a rental car when I showed up, and they were nice enough to allow me to leave it with them....I left in a new car & they returned my rental the following day. Again, I would recommend these guys to my own Mother, they work quickly, help you find only what you are looking for, & based on my experience...offer one of the best deals around (including price & service) More
Excellent Service & Quick This is my third purchase and this was the quickest and most efficient. Jessie was very easy to deal with and very good with communication. Excellent This is my third purchase and this was the quickest and most efficient. Jessie was very easy to deal with and very good with communication. Excellent experience . More
2010 Acadia - problem I bought my 2010 Acadia from Sullivan's new. I have had it in there two times to fix steering problems. I lost the ability to steer Wednesday on Rte I bought my 2010 Acadia from Sullivan's new. I have had it in there two times to fix steering problems. I lost the ability to steer Wednesday on Rte 44 in traffic. Thank god no one was hurt. GMC is aware there is a problem ( it is all over the internet) and not willing to fix it, but what is making matters worse is the dealership is aware and says "it is not covered " What happened to standing by your product? Unacceptable to have a woman, a wife, a mother driving her car and completely losing the ability to steer in traffic. I will no longer recommend GMC Acadia to anyone nor the dealership until they can stand by their product. cc: Better Business / Facebook and twitter More
Excellent Sales Experience Israel Aquino was an excellent salesman who was very patient and informative. He went out of his way to to identify special discounts that gave us a b Israel Aquino was an excellent salesman who was very patient and informative. He went out of his way to to identify special discounts that gave us a better price. Management was also very helpful. More
Excellent Experience This is the second car I have purchased from Northwest Hills GMC. Dave Paolino was extremely helpful, knowledgeable, and friendly. He was always ava This is the second car I have purchased from Northwest Hills GMC. Dave Paolino was extremely helpful, knowledgeable, and friendly. He was always available and responded to e-mails promptly, even on his day off. I really enjoyed working with him and highly recommend him. Darren (Business Manager) was also very easy to work with. No surprises at all. More
Dave Paolino is always great to work with. I recently purchased a 2014 GMC Sierra Denali from Northwest Hills. It is the third vehicle that I have purchased from the dealership and the second v I recently purchased a 2014 GMC Sierra Denali from Northwest Hills. It is the third vehicle that I have purchased from the dealership and the second vehicle I have bought through Dave Paolino. The last vehicle I bought was a Chevy Equinox for my mother, who unfortunately passed away a few months after I bought the car. Dave and the rest of the dealership were very helpful during this time and bought the car back from me since I did not need it. Dave and the rest treated me so well, that I knew I was only going to do business with Dave and Northwest Hills when I was looking to purchase a replacement for my 2007 Sierra. More
Car Buying Experience I contacted Northwest Hills via the internet and received an immediate follow up phone call and email from Vin and Brian at the dealership. I have bo I contacted Northwest Hills via the internet and received an immediate follow up phone call and email from Vin and Brian at the dealership. I have bought many vehicles over the years, including through the internet, and I have never had as positive an experience as I have had with Northwest Hills. Vin and Brian provided me with the exact detail that I asked for and took a real interest in satisfying my desire to buy an Enclave. Everything they said that they would do..........they did! I will be recommending Vin, Brian and Northwest Hills to all of my friends. A job well done! Dan Casanta More
Great service My wife and I both agree that vin was straightforward and easy to work with. Neither of us enjoy the car buying process at all, and of course there w My wife and I both agree that vin was straightforward and easy to work with. Neither of us enjoy the car buying process at all, and of course there was some negotiation in involved, but overall the process was good. More