Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Great experience with our purchase From the initial interaction in the dealer parking lot all the way to the new vehicle pick-up Dave offered polite and professional service. He took as From the initial interaction in the dealer parking lot all the way to the new vehicle pick-up Dave offered polite and professional service. He took as much time as we needed with questions and guided us around the car as we looked at everything. Most notable to us was the pressure free way in which Dave communicated with us. From there Dave led the way through every step of the process, always ready and willing. Also notable to us was our experience with Darren. Your pretty nervous with all the paperwork and all that comes at you when you close, but Darren provided both a professional and thorough explanation of everything in a very relaxed atmosphere, again taking as much time as we needed. Between Dave and Darren we absolutely were treated courteously and professionally. A great experience indeed. More
Simple, positive & confident I made a decision to go to a smaller dealership rather than the large one up the street from our home. Once I walked through the door of Sullivan's N I made a decision to go to a smaller dealership rather than the large one up the street from our home. Once I walked through the door of Sullivan's NW Hills Dealership any feeling of doubt went away. The staff was very friendly & welcoming. We were introduced to our salesman who could have sold us any car there, but he stuck to my interests & gave me so much knowledge about the vehicle that I feel very confident in our decision to lease & will of course return to purchase any future vehicles. More
First Car Comfort A few days ago I went to visit Brian and Vic at Northwest Hills looking for my first car. Never having been through the process of shopping for someth A few days ago I went to visit Brian and Vic at Northwest Hills looking for my first car. Never having been through the process of shopping for something so big, I was a nervous wreck even before I parked in the lot. But, Brian and Vic were beyond friendly and the the rest of the staff treated me like I had known them for years. They were able to give me a deal so good, that when I told people about it, they assumed I've haggled before in my life. I'm beyond in love with my car, and I have the good men of NWH to thank for that. If ever you're in need of a vehicle, or service, stop by here first, you'll be glad you did! More
An unexpected visit to a proud new purchase I could say I regularly pass Northwest Hills Dealership, I occasionally drive through the lot to admire the GM Vehicles as new ones arrive. As I was p I could say I regularly pass Northwest Hills Dealership, I occasionally drive through the lot to admire the GM Vehicles as new ones arrive. As I was passing a couple days ago I spotted the 2015 Canyon and to my surprise saw it was an All Terrain. Had to get out for a look and I nstantly loved it just by a quick peak. As I struggled to look away Vin (sales) started the truck with the remote start and was kind enough to let me and my girlfriend take it for a quick ride. It was great that someone who is as much into autos as I am was there to tell me all about the truck. Vin wasn't pushy nor did he talk to much. He was polite. Let us talk and got to know each other pretty quickly. We went inside, Vin offered us coffe and snacks. The crunching of numbers was very easy going and although I had some pretty specific terms I wished to be met, Vin and his team achieved the task of getting me to where I wanted to be with my trade in and payments. I'd reccomend anyone looking into getting a new or used vehicle to visit Northwest Hills and the crew who took care of me. I look forward to returning for service or even, further, future transactions. Overall a great experience to drive off in a great new truck. More
Pleasant Car Buying Experience Purchased a new 2015 Chevrolet Malibu through Dave P. Dave always made us feel like he was trying his very best to get us just the car we desired (wh Purchased a new 2015 Chevrolet Malibu through Dave P. Dave always made us feel like he was trying his very best to get us just the car we desired (which he did). He is professional, knowledgeable and delightful to work with. Never once did we feel he was trying to close a deal for a commission. Always felt that we were important to him and the dealership. Darren worked his magic to get us a very good finance deal. We also dealt with Howard who was a pleasure and met Vin who was so nice to us. Would definitely return to NWH and already have recommended to friends. Thank you for helping us start the New Year off in a truly positive way. More
Quick and easy We worked with Dave to trade our truck in for a new car. The process was quick and easy. We were pleasantly surprised to leave with a brand new car We worked with Dave to trade our truck in for a new car. The process was quick and easy. We were pleasantly surprised to leave with a brand new car that night. Everyone we dealt with was very helpful and friendly. More
Awesome experience, customer service was outstanding! I was in need of a truck asap I so happened to stumble upon a 07 GMC Sierra at northwest hills. I immediately filled out an online finance application I was in need of a truck asap I so happened to stumble upon a 07 GMC Sierra at northwest hills. I immediately filled out an online finance application and received a call from Vin shortly after to set up an appointment to look at the vehicle. I showed up loved the vehicle instantly it was exactly what I wanted, Vin was super helpful as was Darren for getting the financing for me even though it wasn't an easy task. I would recommend this dealership to anyone. Best experience by far at a car dealership. More
Responsive Sales Staff We worked with Vin to purchase a good used Subaru. Vin was prompt, engaging, knowledgeable and always available to help. The staff was friendly and We worked with Vin to purchase a good used Subaru. Vin was prompt, engaging, knowledgeable and always available to help. The staff was friendly and accommodating and generally easy to work with. Our only frustration is with the pervasive fluidity of pricing practices of auto dealerships. More
Brake job I recently purchase a car from this dealship and they didn't not tell me about my visor for my sun roof was Broken and also the told me the car was ch I recently purchase a car from this dealship and they didn't not tell me about my visor for my sun roof was Broken and also the told me the car was check by they cerifed mechanic and not even a week later my brakes want out I need rotors and brakes and when I call the dealerships back they told me I had to bring my car back to the dealership and that was over 1300 miles and they also charge me a 200.00 fee for vin being hide and never told me it was options about that feature I would never recommend this car dealership to no one at all More
Great Experience! I worked with Dave to purchase a new car that I found on the internet. It was a very quick and easy process to come to a price that I was comfortable I worked with Dave to purchase a new car that I found on the internet. It was a very quick and easy process to come to a price that I was comfortable with. The car was in great shape, as advertised, and he went over every single feature of the car with my family, including setting up all of our cell phones to the car. I would recommend this dealership to anybody looking for a smooth car buying experience. More