Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Car Purchase Vin knows what he is doing and is very businesslike and efficient. I was pleasantly surprised that we could obtain the vehicle the same day. Vin knows what he is doing and is very businesslike and efficient. I was pleasantly surprised that we could obtain the vehicle the same day. More
Finally got what I've been wanting Looking for a second hand vehicle is very stressful checking the internet for weeks.. Found two I was interested in and decided to give Northwest Hil Looking for a second hand vehicle is very stressful checking the internet for weeks.. Found two I was interested in and decided to give Northwest Hills a call. Spoke with Vin Kjersgaard who scheduled an appointment with me on his day off. Vin was extremely professional, no high sales pressure which would have pushed me away. Spent approx. 3 hours with me that day trying both vehicles and going over everything about the vehicles and made me very comfortable. I actually feel I made a new friend and not just a Sales Consultant. I purchased the 2014 Jeep Trailhawk. Been looking at theses vehicles for over a year. I would go back to Northwest hills and give Vin Kjersgaard a chance to sell me my next vehicle because I have trust in him. Thanks Vin, Your friend George Zappone More
Bait and switch I responded to a call about turning in my leased 2013 Silverado early and getting a 2015 Silverado. I talked to the sales man several times on the pho I responded to a call about turning in my leased 2013 Silverado early and getting a 2015 Silverado. I talked to the sales man several times on the phone and thru emails. I made it very clear that the payment had to stay the same. I have it in a email. I go into the dealer do the test drive and then sit down to do the paper work, he has the payment over 100. Dollars more a month. Then he tried to tried to down size me from a crew cab to a extra cab. This is when I left. I reached out to his manager explained my experience to him. I was a assured he would get back to me. I had to call him back two days later and he made excuses then said I must of been confused of what truck he was talking about. The salesman sent me pic of a crew cab and did a test drive in a crew cab no confusion. This was by far the worst car buying experience I have ever had. Three weeks later I did the same deal for four dollars more a month with another dealer. More
Impressive Thank you so much for all help and insight as I took the time to find the right vehicle. I bought a new 2016 Chevy Colorado and Vin Kjersgaard was not Thank you so much for all help and insight as I took the time to find the right vehicle. I bought a new 2016 Chevy Colorado and Vin Kjersgaard was not only kind and helpful but very knowledgeable about the product that I was interested in. Awesome experience and I would definitely return to buy my wife a car sometime soon! Ive dealt with really crappy service and I knew just walking into this place that I was going to be helped with my search in the best way possible and with the least hassle. More
Carazy good Would it be a car an SUV or a truck my wife and I were really not sure. Vin Kjersgaard took the time to show us and educate us on no less than 6 diffe Would it be a car an SUV or a truck my wife and I were really not sure. Vin Kjersgaard took the time to show us and educate us on no less than 6 different Vehicles, his knowledge was exemplary . Then we test drove three. After three hours with us Vin who always appeared to be as excited as we were about the possibility of a new vehicle in our family, really allowed us to be comfortable and make the best choice for us a Buick Encore. But the color we wanted was not on the lot. No problem what so ever Vin told us. They located my wife's dream car and within three days we were driving out of the lot with a beautifully detailed emasculate Encore. The entire experience was wonderful . The rest of the team at Northwest hills the same. Will we go back to Northwest Hills? You Betcha! More
Thanks Josh Acuna Thanks to your salesman Josh Acuna for helping make my transaction with your dealership a very pleasant experience. Helpful and great to work with, he Thanks to your salesman Josh Acuna for helping make my transaction with your dealership a very pleasant experience. Helpful and great to work with, he showed the vehicle I wanted to see and without any pressure guided me though the purchase process. Your finance man Darren Schwartz was also very helpful and found the financing terms I wanted at a great rate. Both of them are an asset to the organization. I would definitely recommend them and your company to anyone interested in buying a quality used car. More
Just looking Buying my car was a piece of cake, originally I went in to look at a vehicle that I was interested in and that did not work out, I gave Vin a number t Buying my car was a piece of cake, originally I went in to look at a vehicle that I was interested in and that did not work out, I gave Vin a number that I needed to be at and the team came up with a deal that I could not pass up on what I feel is a much better car. More
Fair and helpful After dealing with this dealership and staff for the first I was very pleased and impressed with sales they were fair and honest unlike most dealersh After dealing with this dealership and staff for the first I was very pleased and impressed with sales they were fair and honest unlike most dealerships. More
Kudos to Vin! Cautious optimism is always the best a customer can hope for when searching for a second hand vehicle. On July 16, 2015, I bought a 2008 Dodge Dakota Cautious optimism is always the best a customer can hope for when searching for a second hand vehicle. On July 16, 2015, I bought a 2008 Dodge Dakota truck from salesman, Vin E. Kjersgaard. As a salesman, he was superb, attending to all aspects of the sale with absolute professionalism. Indeed his engaging personality was also stellar. He was able to personalize any questions or concerns, assuaging any doubts that we might have had about purchasing this old truck. At first sight of this rather dirty, tired looking vehicle, I was temporarily appalled. However, I did like its configuration and the sound of its dusty old engine and the thought that it had the potential as a personal transporter for my needs in years to come. FIRST TASK: clean up the bloody mess! That said, Vin guided it through a series of "cleanliness adjustments"(Jay) and I suspect, legal, mechanical evaluations. One week later, after finalizing the sales transaction with Darren Schwartz ( financial guy), my wife and I were flabbergasted when we saw the astounding results of a masterful cleanup of that truck. It was beautiful! The "beast" had been transformed into the "beauty." And the engine was sparkling. Though I heard it before, now I could SEE it; it actually had parts that looked practically new. All that Vin had promised had come to fruition. Thanks again, Vin. Good luck in your sales career. John and Susanne Funchion More
Great experience at Sullivan's Northwest Hills dealership My wife and I were in the market for a new lease and we started out at Sullivan's Northwest Hills dealership and we had a great experience. Our sales My wife and I were in the market for a new lease and we started out at Sullivan's Northwest Hills dealership and we had a great experience. Our salesman was Josh Acuna and he was awesome....he was very patient w/ us, which we really appreciated, he was knowledgeable about the vehicles and was just very helpful in getting the deal done. The rest of the staff at Sullivan's that we dealt with were great too....everyone was very friendly and happy to help in any way they could. Our overall experience was excellent and we will be back again! More