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Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac

Torrington, CT

4.8
606 Reviews
Sullivan's Northwest Hills Dealerships is a family run business with competitive pricing and great customer service! It can be very difficult finding the right car at the right price and choosing a dealer you are comfortable doing business with. Tayloring the needs of each individual customer to ensure an enjoyable (and fun) purchasing experience is our highest priority. Let us show you why so many choose to buy not one, but several vehicles from us. Please stop by in person or visit us 24/7 at www.nwhcars.com
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2065 E Main St

Torrington, CT

06790

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Showing 606 reviews

September 27, 2024

Our experience at Sullivan was fantastic. Easy and thorough. But the best part of the whole experience was Veronica!! She was knowledgeable and a great communicator- she made the drive from More

by LondonMulcahy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica "Vee" Bournival
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Knowledgeable and courteous staff from start to finish with purchase of a new car. Took time to explain all the features of the car. More

by Beejayct
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nelson Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

The best experience. Every person we came in contact with was especially helpful and knowledgeable. This was the second vehicle we bought in 2 weeks. Vin answered all our More

by heatherzav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vin Kjersgaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

The purchase was managed thru Nelson Pacheco. He had thorough knowledge of the vehicle and features. Throughout the purchase he supported the review of procurement scenarios with and without trad More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Lorenzetti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

It was a pleasure working with Veronica. This was my first time at this dealership. More

by ergillette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Schwartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica "Vee" Bournival
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

This is the second vehicle I have purchased from Sullivan’s Northwest Hills . Vin , the sales man, was patient, thorough and knowledgeable. I never felt pressured. The finance department was very he More

by kelleycseymour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Schwartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vin Kjersgaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

My colleagues made purchasing a new 2024 Equinox EV a breeze. Teamwork is what it's all about. Your support over the past 7 months has been incredible. Thank you. More

by Go See Vee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Schwartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Rathbun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lorenzetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

I use this dealership for service often and this occasion it was much better than the last so Good Job and Thank You. The only item of note is, I was told the DEF was topped off and it was not. Please tell t More

by Bill.bajorek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Cloutier
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

Nelson Pacheco was a pleasure to work with. My only complaint is the amount of time it took for completion of the sale. Long time to complete the loan paperwork and a few manager consult delays More

by johneduffy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

Veronica was great she made the process stress free. She is very responsive to the many emails and texts with questions. She guided us through the process and was very down to earth and pleasant to wor More

by Ksnow004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica "Vee" Bournival
5.0
This rating includes all reviews, with more weight given to recent reviews.
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