Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Friendly. Caring. Informative. Would definitely tell people to come to your dealership to purchase a vehicle. And would give Vin’s name to go to. people to come to your dealership to purchase a vehicle. And would give Vin’s name to go to. More
Easy Peasy Purchased a new Chevy truck a few weeks ago. Found just the the truck I was looking for online at Northwest Hills Chevrolet. Contacted Roger Rathbun b Purchased a new Chevy truck a few weeks ago. Found just the the truck I was looking for online at Northwest Hills Chevrolet. Contacted Roger Rathbun by email and we did the whole deal by phone/email ( I live out of state). Roger even got me a great interest rate to make it all happen. The next day I was picking up my new Chevy truck, the only time I had to actually go there in person. Jack Olson showed us our new truck, went through all the new features and how everything works with us, got our OnStar set up and our phones paired up with our new Chevy and off we went. A great experience all the way around! More
Vin is the best salesman! I highly recommend anyone who is looking for a new vehicle to stop by Northwest Hills and ask for Vin to help you. My car broke down and it was time t I highly recommend anyone who is looking for a new vehicle to stop by Northwest Hills and ask for Vin to help you. My car broke down and it was time to get myself a new safe vehicle. I went to Northwest Hills and had a great experience purchasing a new car. Vin is a great salesperson, who is very knowledge, helpfuland caring. I wasn't rushed at all. Vin made sure he took his time, helping me to find the perfect vehicle just for me! In fact I was there for many hours. Vin could tell I was hungry and gave me a protein bar to eat, he has a drawer full of healthy snacks! It was a long day but a great day. Vin helped me find the perfect vehicle for me! My new 2016 Jeep Patriot! Now I can drive safety to work this winter without worries of driving in the snow! Also Vin helped me find a delicious new protein bar, Fit Joy cookies and cream! Vin even gave me a rental car to use for the weekend, so I wouldn't be without a car since dmv was closed for the holiday weekend! I'm excited and can't wait until tomorrow morning to pick up my new Jeep!!! Thank you Vin so very much for taking your time to help me 🙂 More
Top notch My husband has bought a few vehicles from this dealership and has always had a good experience! We worked with TJ Fitzpatrick in sales and he was very My husband has bought a few vehicles from this dealership and has always had a good experience! We worked with TJ Fitzpatrick in sales and he was very friendly and knowledgeable about the vehicle I was interested in .. !i really like that they are local!would definitely buy another car from this dealership ...! More
Dealership is top notch all around. If you want to be treated like family and respected this is the place to go. Throughout my family we have purchased 5 vehicles from NWH and will go n If you want to be treated like family and respected this is the place to go. Throughout my family we have purchased 5 vehicles from NWH and will go no where else. Loving my 2019 AT4 and looking forward to visiting the service department for all my routine repairs and service needs. If I was able to give 10 stars to this dealership that would still not be enough. More
Good experience Great working with all the people at the dealership , thanks Vin kjersgaard love my new gmc 2500 had crew cab ! We will be back in the future!!! Great working with all the people at the dealership , thanks Vin kjersgaard love my new gmc 2500 had crew cab ! We will be back in the future!!! More
On :Point with everything , The sales person TJ was excellent and very knowledgable , made the transaction vey pleasant . Happy with the car and whole experience. all was great v The sales person TJ was excellent and very knowledgable , made the transaction vey pleasant . Happy with the car and whole experience. all was great very happy customer. More
2019 Silverado Over a year ago I was put in touch with Vin by a great friend of mine, Eric Giordano, son in law of Joe Giacin (customer of NWH). I was told Vin was a Over a year ago I was put in touch with Vin by a great friend of mine, Eric Giordano, son in law of Joe Giacin (customer of NWH). I was told Vin was a straight shooter, would not steer me wrong and if the deal was not favorable, he would let you know. I made an appointment with Vin, brought in my 17 Colorado and to make a long story short, Vin told me there was too much time left on my lease, it would cost too much money to get out of it but to call him when I was closer to my end of lease date. For over the year gap, Vin continued to stay in contact with me. Fast forward to 7/24/19, I made an appointment with Vin and showed up to the dealership approximately 15-20 minutes early. Within that timeframe, while looking at the outside inventory, I had 3 employees come up to me and ask if I needed help. This alone speaks volume of the customer service at NWH. Vin arrived and must of had a premonition to which vehicle I was going to eventually shake his hand to. “Do you like blue? Come check this out!” I couldn’t be happier with the overall service that Vin was able to provide me throughout the process. In addition to my immediate connection with Vin, negotiations with Brian Kirk could not have gone any smoother (must have been a Marine thing, he will understand Semper Fi) ! Darren Schwartz made the paperwork a quick and easy process while discussing some of our favorite “old school” reality shows. I will recommend NWH to anyone and everyone ! This will not be my last purchase here! Thanks again Gents ...JP More
Second vehicle bought from this dealer I have owned just about every kind of car out there and have never gone back to the same dealer. I bought a truck last year from Northwest Hills and I have owned just about every kind of car out there and have never gone back to the same dealer. I bought a truck last year from Northwest Hills and went back to get my wife a Suburban. I was in a jam and needed this car quick and my salesperson found me the exact car in 2 days. Every part of the car buying experience was professional and very efficient. I would highly recommend buying a car from Northwest Hills to anyone. More
Second experience was even better Second time working with Vin about getting a new lease. We were in contact consistently during the weeks up to our appointment, he was very diligent a Second time working with Vin about getting a new lease. We were in contact consistently during the weeks up to our appointment, he was very diligent about hearing out my concerns and having as much paperwork done in advance as possible. Ended up waiting awhile extra for my insurance to cooperate, but Vin has plenty of stories to tell to kill time. Brian was also helpful by walking me through the final paperwork and answering any questions I had. Car is perfect and everything was ready to go; these guys will definitely take care of you. Always a pleasure. More