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Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac
Torrington, CT
618 Reviews
Sullivan's Northwest Hills Dealerships is a family run business with competitive pricing and great customer service! It can be very difficult finding the right car at the right price and choosing a dealer you are comfortable doing business with. Tayloring the needs of each individual customer to ensure an enjoyable (and fun) purchasing experience is our highest priority. Let us show you why so many choose to buy not one, but several vehicles from us. Please stop by in person or visit us 24/7 at www.nwhcars.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 618 reviews
September 10, 2020
Vin and Northwest Hills was a great place to get my pre-owned Hyundai Santa Fe. I love my SUV and they made it very easy to navigate the car buying process. They were very efficient getting me in and o pre-owned Hyundai Santa Fe. I love my SUV and they made it very easy to navigate the car buying process. They were very efficient getting me in and out timely. I came in from another state to get the car I wanted and they understood that I was juggling my job and this car-buying process. Note that there are no financing options for some of the pre-owned vehicles with higher mileage and little negotiating room on the price. Still, the deal was solid and the car is wonderful. More
by MD
Employees Worked With
August 16, 2020
Vin was very helpful and informative. Answered all my questions and provided options and information that was very helpful with my decision making. Not pushy at all great guy. questions and provided options and information that was very helpful with my decision making. Not pushy at all great guy. More
by Thomas.skehan86
Employees Worked With
July 30, 2020
Great Experience The leasing of a new Cadillac with Vin was an easy and smooth process. Luckily they had the exact model car with options that we wanted. Vin was very The leasing of a new Cadillac with Vin was an easy and smooth process. Luckily they had the exact model car with options that we wanted. Vin was very thorough in explaining the leasing deal and helped us end our current lease. More
by dm06796
Employees Worked With
July 29, 2020
Vin is a good salesperson who understood what we needed better than we did. Just looking, we ended up buying because Vin listened to what our needs were, and showed us appropriate options that we had not better than we did. Just looking, we ended up buying because Vin listened to what our needs were, and showed us appropriate options that we had not considered. We are happy with the purchase. Thanks Vin! More
by Mad930
July 21, 2020
Knowledgeable Staff , Fair Price, Excellent Buick Encore GX Vin Kjersgaard was very knowledgeable about the new Buick Encore GX, and negociated a fair price for the new car. The paperwork process/closing was Vin Kjersgaard was very knowledgeable about the new Buick Encore GX, and negociated a fair price for the new car. The paperwork process/closing was very efficient, and the car's prep and detailing were lightning-fast. I am very pleased with the fit, finish, and performance of my new Encore GX and without reservation recommend the Buick Encore GX and Sullivan's Buick. More
by onlinejimk
Employees Worked With
Other Employees :
Brendan was very helpful in preliminary info from the internet.
July 14, 2020
Vin was a pleasure to work with. He made our car buying experience effortless. From start to finish the process went smooth and we couldn’t be happier. Highly recommend Vin and the team at Northwest Hills. experience effortless. From start to finish the process went smooth and we couldn’t be happier. Highly recommend Vin and the team at Northwest Hills. More
by Tony V.
Employees Worked With
July 07, 2020
Jack provided us with an exceptional buying experience. Working with Jack Olsen was truly an exceptionally positive experience. Although, I may have dragged out choosing a new vehicle longer than most cust Working with Jack Olsen was truly an exceptionally positive experience. Although, I may have dragged out choosing a new vehicle longer than most customers (several months), Jack was more than supportive during the entire journey. He has never lacked for patience. During the search process, Jack and I evaluated six different SUV models (not to mention options) as we tirelessly tried to match the perfect vehicle to my present needs. As a direct result of his time and effort, both my wife and I couldn't be happier. I encourage anyone who may be looking for the very best of dealerships to give Northwest Hills an opportunity to meet your needs as well. The dealership also was able to address our financial constraints. More
by Dennis
Employees Worked With
July 07, 2020
Vin was a pleasure to work with I came from out of state and Vin and everyone at Northwest Hills was professional and knowledgeable. Vehicle was detailed and ready for pickup at the I came from out of state and Vin and everyone at Northwest Hills was professional and knowledgeable. Vehicle was detailed and ready for pickup at the promised time. Would definitely recommend this dealership. More
by andersondav
June 14, 2020
Vin was great to work with. We came from out of state and needed to get a deal done as well as leave with the truck that day and he was able to make it work for us. Good people to work with and even let our needed to get a deal done as well as leave with the truck that day and he was able to make it work for us. Good people to work with and even let our dog come inside the showroom while we were getting our deal done. More
by Garand114
Employees Worked With
June 03, 2020
Vin and Darren well exceeded our expectations and made the process of buying a car seamless and worry free. This was our first experience financing a car and the process was carefully explained to us. Vin the process of buying a car seamless and worry free. This was our first experience financing a car and the process was carefully explained to us. Vin took care of registering our car and even called my insurance company to add the car to our policy - all we had to do was to pick it up and drive it home! He took the time to explain how the technology worked in the car and helped me sync my phone to it so that I could use it right away on my drive home. I would recommend Sullivan’s northwest hills to anyone. Even though I live in Windsor, we will probably continue to go to this dealership to get the car serviced because of how positive of an experience we had. Thank you Vin and Darren, we love our new Terrain! More
by Christine&Travis
