
Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac
Torrington, CT
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Vee was the Best human to deal with buying a new Truck. She made things so quick and easy so I was not stuck at the dealership for hours which is what I was dreading would happen. I came in on a Saturday She made things so quick and easy so I was not stuck at the dealership for hours which is what I was dreading would happen. I came in on a Saturday and brought my new truck home yesterday. I highly recommend this dealership and especially Vee! She pays attention to the smallest details and fixed a potential issue that I didn't even notice and if I did I would not have felt necessary to fix. The letter "O" for Silverado was missing on one side of the truck so she had parts order the letters to fix it. Anyways I can not say enough amazing things about Vee. But I will say if you are in the market for a new or "new to you" vehicle, "GO SEE VEE!" More

Highly recommend Sullivan's Northwest Hills, Veronica was extremely helpful and had great communication across the board throughout the entire process. We will continue our business with them for future purc extremely helpful and had great communication across the board throughout the entire process. We will continue our business with them for future purchases and service. More

I would definitely go back to Sullivan Automotive to purchase another vehicle. From the start Vin from sales was extremely helpful with the process of purchasing our new truck. Darren from finance was purchase another vehicle. From the start Vin from sales was extremely helpful with the process of purchasing our new truck. Darren from finance was also extremely helpful and informative with finishing the process. Thanks again guys More
Excellent, no nonsense purchasing experience and follow up. Initial warranty issue addressed immediately and properly up. Initial warranty issue addressed immediately and properly More
I purchased a new Sierra 1500 Elevation from this dealership. My salesman was great to work with and answered all my questions. The entire process was smooth and effortless. dealership. My salesman was great to work with and answered all my questions. The entire process was smooth and effortless. More

Had an overall positive experience during my process. Veronica was very welcoming and receptive. There also seemed to be a level of transparency I respected. Veronica was very welcoming and receptive. There also seemed to be a level of transparency I respected. More
Vin From the dealership was extremely helpful with selecting the appropriate vehicle. He was extremely knowledgeable and a pleasure to work with. It was an overall great experience. selecting the appropriate vehicle. He was extremely knowledgeable and a pleasure to work with. It was an overall great experience. More
After a terrible experience with Burke GMC/Chevy in Northampton MA, we decided to travel to Northwest Hills in Torrington, CT for the truck we wanted. Our Sales Consultant Phil made the buying process Northampton MA, we decided to travel to Northwest Hills in Torrington, CT for the truck we wanted. Our Sales Consultant Phil made the buying process so easy. He, and Business Manager Darren, went out of their way to assure that we could leave that day in the exact truck we wanted. Thank you so much! More
Just purchased a used truck. Vin was our salesman. He was one of the most honest salesmen I've ever dealt with. Vin gave us daily updates on the vehicle and purchase process. He Vin was our salesman. He was one of the most honest salesmen I've ever dealt with. Vin gave us daily updates on the vehicle and purchase process. He made the process painless. We highly recommend the dealership and Vin More
After driving the f-150 home, I discovered that the front cap to the driver-side running board was missing. I followed up with the salesperson and was told he would get back to me. 12 days later nothing? I cap to the driver-side running board was missing. I followed up with the salesperson and was told he would get back to me. 12 days later nothing? I followed up with a manager that said the warranty did not cover this. Following months of me pestering the salesperson and letting them know I would install it, they agreed to cover it. But I was later told they could not locate the part. I located the part in about 10 minutes with an online search. It is only a $35 dollar part, so I can't imagine what it would have been like with something serious. Obviously, the cost is not the issue, it's the point of it. And Yes I did have a 6 month warranty and I have the entire text chain and photos to prove it. This could have been an easy win for them. They had my $$ and were on to the next sale. Sad Sean More