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Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac
Torrington, CT
610 Reviews
Sullivan's Northwest Hills Dealerships is a family run business with competitive pricing and great customer service! It can be very difficult finding the right car at the right price and choosing a dealer you are comfortable doing business with. Tayloring the needs of each individual customer to ensure an enjoyable (and fun) purchasing experience is our highest priority. Let us show you why so many choose to buy not one, but several vehicles from us. Please stop by in person or visit us 24/7 at www.nwhcars.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 610 reviews
December 20, 2024
After a terrible experience with Burke GMC/Chevy in Northampton MA, we decided to travel to Northwest Hills in Torrington, CT for the truck we wanted. Our Sales Consultant Phil made the buying process Northampton MA, we decided to travel to Northwest Hills in Torrington, CT for the truck we wanted. Our Sales Consultant Phil made the buying process so easy. He, and Business Manager Darren, went out of their way to assure that we could leave that day in the exact truck we wanted. Thank you so much! More
by Bri
December 09, 2024
Just purchased a used truck. Vin was our salesman. He was one of the most honest salesmen I've ever dealt with. Vin gave us daily updates on the vehicle and purchase process. He Vin was our salesman. He was one of the most honest salesmen I've ever dealt with. Vin gave us daily updates on the vehicle and purchase process. He made the process painless. We highly recommend the dealership and Vin More
by kkjmello
Employees Worked With
December 02, 2024
After driving the f-150 home, I discovered that the front cap to the driver-side running board was missing. I followed up with the salesperson and was told he would get back to me. 12 days later nothing? I cap to the driver-side running board was missing. I followed up with the salesperson and was told he would get back to me. 12 days later nothing? I followed up with a manager that said the warranty did not cover this. Following months of me pestering the salesperson and letting them know I would install it, they agreed to cover it. But I was later told they could not locate the part. I located the part in about 10 minutes with an online search. It is only a $35 dollar part, so I can't imagine what it would have been like with something serious. Obviously, the cost is not the issue, it's the point of it. And Yes I did have a 6 month warranty and I have the entire text chain and photos to prove it. This could have been an easy win for them. They had my $$ and were on to the next sale. Sad Sean More
by 1spwarman
Employees Worked With
November 30, 2024
I would recommend everyone to this dealership. Everything from start to finish went perfect!!! I can’t say enough about Vee she was so Knowledgeable and sooo nice!!! Thank you Vee Everything from start to finish went perfect!!! I can’t say enough about Vee she was so Knowledgeable and sooo nice!!! Thank you Vee More
by Jodirinaldi66
Employees Worked With
November 20, 2024
Very nice people to work with very helpful and knowledgeable was a great experience working with them knowledgeable was a great experience working with them More
by justintyler1993
Employees Worked With
November 18, 2024
I have never bought or leased a car from anywhere else in over 15 years! They’re the best! over 15 years! They’re the best! More
by mslopezcosta
November 11, 2024
My experience was excellent/ told them what I was looking for, they put the deal together and all in the entire process took me an hour -would recommend! for, they put the deal together and all in the entire process took me an hour -would recommend! More
by Tiffany
November 09, 2024
Veronica was a pleasure to work with, very organized and precise. Our purchasing process was very smooth, and Veronica spent an extended period of time assisting us to become acquainted with our new truck. precise. Our purchasing process was very smooth, and Veronica spent an extended period of time assisting us to become acquainted with our new truck. More
by Kmal102560
November 05, 2024
We had a wonderful experience working with this dealership and Veronica. They were upfront, caring and tried very hard to keep me in my payment range. We LOVE our new car. Thank you dealership and Veronica. They were upfront, caring and tried very hard to keep me in my payment range. We LOVE our new car. Thank you More
by J
November 03, 2024
Veronica made the sale to me very easy and convenient. Sullivan is an excellent dealership. This is the 4th vehicle I have purchased from them Sullivan is an excellent dealership. This is the 4th vehicle I have purchased from them More
by Mikecountryclub
