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Sullivan-Parkhill
Champaign, IL
85 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 85 reviews
March 26, 2011
I just wanted to send your department (Randy especially) a note telling you how impressed I was today with your service. I’ve been a little frustrated with my AMG E63 since I purchased it, as I have a had a note telling you how impressed I was today with your service. I’ve been a little frustrated with my AMG E63 since I purchased it, as I have a had a few minor issues requiring visits to you for service, and coming from Charleston, it’s time-consuming. Today’s stop was really exceptional. You finished the car much quicker than I expected, and didn’t charge me for a vehicle to use while it was being serviced. When I went out to my vehicle to leave and found it washed, I was blown away. That is exceptional service, and I’m thankful and impressed. Keep up the great work, and although I hope I don’t have to see you again too soon, I’m sure I won’t be disappointed when I do. Dr. Dan Bommelje More
by fastdoc98
Employees Worked With
Randy
March 17, 2011
I recently had my Yukon serviced at Sullivan/Parkhill. I recently had my Yukon serviced at Sullivan/Parkhill. I have to say that Mark from the service department was excellent. He communicated several I recently had my Yukon serviced at Sullivan/Parkhill. I have to say that Mark from the service department was excellent. He communicated several times during the two days keeping me completely updated. Because there were several warranty repairs Mark had to communicate with GMC several times to get approvals. Ultimately, all repairs were completed and done quickly. Mark is what I would describe as a “professional” service provider. He is one of the best I’ve experienced. More
by dalejinks
Employees Worked With
Mark in the Sevice Department
March 14, 2011
I would recommend Sullivan-Parkhill Chevrolet to anyone for a purchase or repair. I do not worry about the job not being done right but I wish it did cost less but such are the times. Everyone at S-P is al for a purchase or repair. I do not worry about the job not being done right but I wish it did cost less but such are the times. Everyone at S-P is always polite and friendly which makes the overall experience very good. They are my my dealer now and for the future. Art Rapp More
by agrapp
Employees Worked With
Paula, Sharon, Dave & George
March 12, 2011
Went in for used vehicle, was offered 5900 less for my trade, which was 3900 less than kelly blue book trade in value. Were treated like we were young and naive. They also tried to change the list price b trade, which was 3900 less than kelly blue book trade in value. Were treated like we were young and naive. They also tried to change the list price by saying it was cash only price and said since we were trying to finance, the price would be 3000 more so a vehicle that was listed at 20990 was now 28987 after they upped the price and added in my negative equity. The trade in offer they gave us was $10,000. Retail value for my car is $17,270. SO that is a 7000 profit before they add their profit from the sale of the vehicle. I walked out and said I will never be back and will tell everyone I know to do the same. They are very shady and do not care about their customers. More
by Jurrutia
Employees Worked With
Samm Shebi. Arthur Dixon
February 25, 2011
The Sullivan Parkhill team is unmatched in their level of customer service and satisfaction. Each person with whom we dealt was extraordinarily friendly and willing to go above and beyond to make our new ca customer service and satisfaction. Each person with whom we dealt was extraordinarily friendly and willing to go above and beyond to make our new car purchase an enjoyable experience. When we picked up our vehicle we were efficiently moved through the process, ending with a comprehensive review of our new vehicle with time for questions, understanding and assurances for further follow-up when new questions arise. In the days since our purchase, I have heard from our salesman, Mike Cooper, making sure we were happy and had no further questions. Additionally, I have received an email from George Longfellow, Sales Manager, to ensure our car buying satisfaction. The team at Sullivan Parkhill have been amazing and we have walked away knowing that we, as their customers, were more than just a sale...we were extended the hand of friendship. THANK YOU SULLIVAN PARKHILL!!! More
by JMcAteer
Employees Worked With
Mike Cooper & George Longfellow, Mike Cooper
