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Sullivan-Parkhill

Champaign, IL

4.7
85 Reviews

440 W Anthony Dr

Champaign, IL

61822

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Showing 85 reviews

October 19, 2023

Electronic features of the new Cadillac were not working properly at the time of delivery and two return visits to the dealership did not make any progress. It was only when I employed a software person no More

by DLGgeology
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Samm Shebi
Oct 27, 2023 -

Sullivan-Parkhill responded

Thank you for your feedback and we are sorry to read about your disappointment with the Software. I am glad that we got a chance to speak and setup another appointment for one of our specialists to go through the vehicle with you and answer all of your questions. Please let me know if I can be of further assistance. Thank you, Lisa Henthorn

May 23, 2023

Went in to just browse, Ryan Carroll was an excellent sales person. I would highly recommend him to anyone purchasing a vehicle. More

by Vicky7828
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Do not remember his name
May 24, 2023 -

Sullivan-Parkhill responded

Vicky, Thank you so much for taking the time to leave this Review for Ryan! We appreciate it very much and look forward to seeing you in the showroom. Thank you!

May 20, 2023

Dale Hedrick made purchasing my vehicle smooth, easy, and very professional! He is great i definitely recommend him! Thank you Dale! More

by chynaeldridge24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Madden, John Schaefer
March 05, 2023

Art Dixon was the salesperson that helped us and when we left we felt confident about the controls in our truck. He made us feel comfortable asking him any questions. I would recommend anyone to buy a vehic More

by vetta3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Art Dixon
Mar 08, 2023 -

Sullivan-Parkhill responded

Vetta3, Thank you so much for taking the time to leave Art and Sullivan-Parkhill a 5-star review! We are glad that you enjoyed your purchasing experience with us and we look forward to seeing you in the future. Congrats on your new vehicle!

February 04, 2023

After identifying a vehicle of interest on the website, I was able to make an appointment to see and drive the vehicle. A big part of the decision was availability of a model of the size, color scheme, and f More

by mrsrrt8088
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dale Hedrick
Feb 08, 2023 -

Sullivan-Parkhill responded

Thank you so much for taking the time to leave Dale and Sullivan-Parkhill a 5 star review for your recent purchase with us! We appreciate it very much and are glad to read that you enjoyed the experience. Thank you!

January 18, 2023

I inquired online about a vehicle and was contacted by Lisa Henthorn set a meeting to meet with a sales representative. My sales representative Dale Hedrick was very helpful and friendly. Dale and John Sc More

by MrDW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Hedrick
Jan 20, 2023 -

Sullivan-Parkhill responded

Dave, Thank you so much for taking the time to provide us with a 5 star review! We are glad you enjoyed your shopping experience with us and we look forward to seeing you in the future. Lisa Henthorn

January 18, 2023

Great bunch of people in this organization, from sales to service. Our salesman Dale Hedrick has always treated us fair and wouldn't go anywhere else to purchase a new vehicle. More

by Howefargone5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samm Shebi
Jan 20, 2023 -

Sullivan-Parkhill responded

Thank you so much for taking the time to write an awesome review Dale and Sullivan-Parkhill. We appreciate it very much.

January 17, 2023

Sales people were nice, but it seemed as if the best interest was them and not us. More

by rwbeyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samm Shebi
Jan 19, 2023 -

Sullivan-Parkhill responded

We appreciate the feedback and are sorry to read your feedback. Would you reach out to me and provide me with some more information on why you feel this way. I would be glad to assist you in any way I can. Thank you, Lisa Henthorn Business Development Manager lisa@sullivan-parkhill.com

November 04, 2022

Our salesman Dale was very personable and professional. Our experience was the best I’ve ever had buying a vehicle and the finance department was quick so it didn’t take the whole day! I’d highly recommend More

by Campbelldustin23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Hedrick
Nov 09, 2022 -

Sullivan-Parkhill responded

Thank you so much for taking the time to leave us this awesome 5 star review for Dale and Sullivan-Parkhill! We appreciate it very much. Congrats on your new vehicle. Thank you!

October 30, 2022

The salesman we dealt with was very professional and helpful. We were able to purchase our vehicle for less than MRSP and received a fair deal. More

by John
Recommend Dealer
Yes
Employees Worked With
Samm Shebi
Nov 02, 2022 -

Sullivan-Parkhill responded

John, Thank you so much for taking the time to provide Samm and Sullivan-Parkhill with a 4 star review! We appreciate it very much and congrats on your new vehicle.

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