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Sullivan Honda - Service Center

Torrington, CT

4.8
79 Reviews

79 Reviews of Sullivan Honda - Service Center

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September 25, 2023

We have always found the staff courteous, knowledgable, helpful and kind. They deserve a box of top quality chocolates. More

by owenjocelyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2023

Work is always completed on a timely manner. If there is a problem, staff come to you to explain the issue and already have an estimated cost. More

by sk0kan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

Hats off to Nelson. Stood by his word and car runs great. Much appreciated and I would highly recommend him. More

by Teamrousseauhomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2023

Some what nice. Some people are approachable Some are not that nice. They will just pass by you without saying hi or hello to customers. More

by Ridgeline
Recommend Dealer
Yes
Employees Worked With
Dave Todor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Some sales people are not nice.
August 23, 2023

Excellent customer service. Great at setting appts and completing the job. Would recommend to others. More

by mfusco@snet.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2023

Professional and courteous employees and services. Everything explained step-by-step as to what services would be performed. All results explained thoroughly. My service advisor was Paige; she was More

by md
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paige - FIVE STARS !
August 20, 2023

Just a super above and beyond dealership! ! Super knowledgeable and proficient staff. Absolutely great service More

by ccefaly
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tim Kulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory
August 08, 2023

I have owned several Honda vehicles and always have had my service done at the Dealership. Sales and Service reps are friendly, courteous and knowledge about Honda vehicles. I always recommend Sullivan H More

by Molly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

Very courteous, efficient service. They even washed my car! Honda needs quicker service on back ordered parts- too long!! More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

SERVICE WRITERS ALL FEMALE ARE PROFESSIONAL. I WAS RUNNING LATE CALLED AND WAS TOLD THAT IT WAS OK. WHEN I ARRIVED MY VEHICLE HAD A TECHNICIAN READY FOR ME. More

by DONNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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