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Sullivan Honda - Service Center

Torrington, CT

4.8
77 Reviews

77 Reviews of Sullivan Honda - Service Center

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December 11, 2023

Marissa is especially good. The service department is great. We feel that we always get great service. More

by Egood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2023

Early hour service, fantastic. Replaced worn out fixture, tested battery (my concern) which needed replacing. All my repairs/replacements were done under 1 hour. Great service More

by rgfarley104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : mechanic - not sure who it was, but thank you
December 05, 2023

My service associate was courteous and friendly. The service was done in a timely manner and I was happy with the results. More

by Olear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

My last service was an oil change, and it went smoothly, I waited whole it was being done and was less than a hour. I just wish that the dealership could do repairs/service on my Mazda that I purchased from More

by Dawn G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2023

Every experience that I have had with Sullivan over the past 5 years or so has been pleasant and satisfying. This includes the purchase of two cars as well as vehicle maintenance. More

by Cassrpc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2023

Got service quickly when needed it. Friendly and informative.Comfortable waiting area.Good estimation of edit time More

by Boneill565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2023

Very satisfied with follow up service on my new Honda Passport at Sullivan Honda. Once ordered part arrived, Marisa called to schedule my appointment. More

by Rbeliveau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Waters
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2023

Marissa and Laura are so helpful, very knowledgeable and always so pleasant to work with and explain options for needed services. More

by Peace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2023

We have always found the staff courteous, knowledgable, helpful and kind. They deserve a box of top quality chocolates. More

by owenjocelyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2023

Work is always completed on a timely manner. If there is a problem, staff come to you to explain the issue and already have an estimated cost. More

by sk0kan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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