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Sullivan Honda - Service Center

Torrington, CT

4.8
78 Reviews

78 Reviews of Sullivan Honda - Service Center

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November 25, 2024

Sullivan Honda coordinated the recall and repair on my Accord Hybrid. They did an excellent job and it was mostly covered by insurance. Thank you! More

by gmathas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Sullivan Honda responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 07, 2024

I have only used this dealership once to address a recall issue and was pleased with the service. They had a great attitude and it was a painless experience. More

by tro1972
Recommend Dealer
Yes
Employees Worked With
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Sullivan Honda responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 18, 2024

Sullivan Honda has done an outstanding job servicing my CRV. They even went above and beyond when I arrived a day early (my mistake) and did the service anyway. Great group that I would highly recommend. More

by 2023 CRV Hybrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Todor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Sullivan Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 15, 2024

From the point I went looking for a Honda until the time I drove it home everyone was fantastic. Then when I went in to have them look at the starter because the light was on, they fixed it quickly and wit More

by marthaskinner911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Todor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Paolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Sullivan Honda responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2024

outstanding service and affability. A pleasure to bring my car in for service. .Made me feel right at home More

by oldforester1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Sullivan Honda responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 03, 2024

Service staff are friendly and professional. They explain the service provided making it easy to understand. More

by Gail from Torrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Sullivan Honda responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 10, 2024

There great people to deal with. I have always had a pleasant experience bringing my car there. I would highly recommend them. More

by bakerlady4387
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Todor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Sullivan Honda responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 22, 2024

This dealer always has given me prompt and careful attention when there is a need. Friendly and well informed personnel. Always a pleasure to deal with this company. More

by Doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Sullivan Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 20, 2024

Very good friendly reception and fast and thorough service. I’m very happy with Sullivan Honda. More

by SatisfiedCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Sullivan Honda responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 25, 2024

I hope to never have to go anywhere else for service on 2008 Honda. Hands down the easiest automotive repair transactions. Laura and Nelson have been absolutely the best. Thanks to all your hard work and t More

by Kelinpk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Sullivan Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sullivan Honda! If you have any further questions, please give us a call. We're always happy to help!

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