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Sullivan Honda - Service Center

Torrington, CT

4.7
95 Reviews

95 Reviews of Sullivan Honda - Service Center

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September 26, 2025

Service itself was good except for the fact they said they couldn't fine the chip in the front window shield that was made by the stone that hit it. More

by BetsyPaulC
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Sullivan Honda responded

Hello, thank you; we appreciate your feedback! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

September 06, 2025

Brought vehicle in for brake job. Left vehicle, called when job was completed. Satisfied customer. More

by dcnrblair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2025

been doing business with them for many years,they are great people to work with More

by joyceconsolini8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kulla
3.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Sullivan Honda responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

June 28, 2025

Customer service at Torrington Honda is always good. They had me in and out of there in no time for a simple oil change. More

by Tpdavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Sullivan Honda responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

June 24, 2025

Great service as always with the oil change and inspection. Sullivan's sales and service staff are the best, don't go anywhere else! More

by MJS1182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Sullivan Honda responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Sullivan Honda! Feel free to reach out to us if you need anything. Have a wonderful day.

June 05, 2025

The people at Sullivan Honda have always been great, we have had our cars serviced there and bought a used car there. Always wonderful More

by dnagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Sullivan Honda responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 20, 2025

Very good! !! I have gotten my cars serviced here for a number of years. Always receive great service! More

by christyan993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Sullivan Honda responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 20, 2025

Great service! went in for an oil change and they also noticed there was a recall, and they fixed it. More

by SilverDeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Sullivan Honda responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 30, 2025

I have gotten my cars serviced here for a number of years. Always receive great service! More

by Susanstiller19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Greenwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Gambino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025 -

Sullivan Honda responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Sullivan Honda

April 28, 2025

Brought my vehicle to Torrington Honda for an oil change before a long trip. The vehicle only had 5600 miles on it, but I wanted to change the oil before I went on my trip. I was very happy with the service More

by Jim4nier06063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Page
Apr 30, 2025 -

Sullivan Honda responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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